information help: Okay maybe its just me, but I can’t seem to find a comprehensive guide to how help.com works. - Help.com

vincetraylor
offline Verified (3 years, 2 months) Visit vincetraylor's shoutbox
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Okay maybe its just me, but I can’t seem to find a comprehensive guide to how help.com works.

I have been able to figure out most of it easily enough. But I noticed that in my profile there is a counter for “links” I would like to add links to relavent information, but I haven’t been able to find out how to do it. Also, is there like a Wiki for this page that would help me learn more about its functionality. I have only been at this for like an hour, and already I have posted several replies, but I am not sure about the rest of it - Things like “links added” and “Shout outs” seem kinda vague to me. Any help would be much appreciated.

PS - It might be good for someone to create a “How Help.com Works” post.

This open post was written 3 years, 2 months ago | V/U/S: 266, 3, 1 | Edit Post | Leave a reply | Report Post


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Since writing this post vincetraylor may have helped people, but has not within the last 4 days. vincetraylor is a verified member, has been around for 3 years, 2 months and has 1 posts and 30 replies to their name.

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wiki, appreciated, shout outs, my profile, add links, ProFile, add, information (How Tags Affect Reciprocity)

Replies (3)

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Erik offline Verified User (4 years, 3 months) Admin Long Term User Shouts: 3 #
San Francisco, CA, US | 3 years, 2 months ago (49 minutes after post)

hi Vince - Really great points, and our moderator Chris is actually working on this. To answer your specific questions, you can add a link by using the box at the very end of the ‘Automatic Bookmarks’ list, to the right of this reply — currently this is the only way to get credit for adding links (it’s a bug). You can also add links to the Bookmarks in a post by including them in your reply, but we’re not giving credit for these yet in your profile (again, it’s a bug). As for shoutouts, we don’t make it easy enough to leave one, but if you click on a user’s avatar, and go to their profile page, you can click on the link in the stats section that says “Shoutouts” to leave the user one.

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Jeff offline Verified User (4 years) Long Term User Shouts: 4 #
Gamla Stan, 26, SE | 3 years, 2 months ago (1 hour, 24 minutes after post)

2 things:

1) The “add a link” funcionality was actually removed. It simply wasn’t used enough to justify keeping it around. Instead, simply add the link by copy/paste into the reply box and leave it as a reply.

2) The quick way to get to a persons shoutbox is to click the megaphone next to their name. A “shoutbox” is, essentially, a personal chat room for each user. Use it to thank them, chat, or point them to posts you think they could help with.

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Erik offline Verified User (4 years, 3 months) Admin Long Term User Shouts: 3 #
San Francisco, CA, US | 3 years, 2 months ago (2 hours, 25 minutes after post)

ack! you removed add a link already? Sorry I didn’t know you were going to do it so fast Chuy.

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