I subscribed to Comcast Digital Service on November 19.
Your rep told me you would take care of cancelling my AT&T account. I received a bill from AT&T on Friday. I contacted them this morning to ask why. My account was never cancelled! I would like to know why and inquire as to who is going to pay this bill for $62.01 to AT&T. My current phone number is -. When I called AT&T she said she could not disconnect me and it is your responsibility! You need to call them to cancel -. She also told me that your company should have contacted them if I wanted to keep the same number. Your rep told me I had to make that request. Either your reps are not properly trained or are just too lazy to follow through.!
This open post was written 1 year, 11 months ago | V/U/S: 235, 3, 3 | Edit Post | Leave a reply | Report Post
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Marconius edited this post 1 year, 11 months ago. Read the previous text »
I subscribed to Comcast Digital Service on November 19. Your rep told me you would take care of cancelling my AT&T account. I received a bill from AT&T on Friday. I contacted them this morning to ask why. My account was never cancelled! I would like to know why and inquire as to who is going to pay this bill for $62.01 to AT&T. My current phone number is 517-925-8176. When I called AT&T she said she could not disconnect me and it is your responsibility! You need to call them to cancel 517-886-8921. She also told me that your company should have contacted them if I wanted to keep the same number. Your rep told me I had to make that request. Either your reps are not properly trained or are just too lazy to follow through.!
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