computer help: When I started my computer this morning,it was blank screen.Turned it off,then on,got error message - Help.com



This post left anonymously

When I started my computer this morning,it was blank screen.Turned it off,then on,got error message

saying,”windows did not shut down correctly,choose mode” Chose “SAFE MODE WITH NETWORKING”.Now
I,m stuck,this is the only mode it will work in, restore does’nt work,seem to have been going round in circles!!!Got huge icons, black-screen,no functions except this one.HELP!!!!

This open post was written 6 months, 1 week ago | V/U/S: 236, 3, 4 | Edit Post | Leave a reply | Report Post

Reciprocity (0) Reciprocation Failure -- The poster has NOT helped anyone else yet!

Since writing this post Anonymous may have helped people, but has not within the last 4 days.

Post Tags (10)

computer, Icon, Microsoft Windows, Circle, Black, Error, Shutdown, Message, Restoration, error message (How Tags Affect Reciprocity)

Replies (3)

Where were you?

Click and drag to move the map around. FAQ: How we place people on this map »
You can also watch events on Help.com as they happen
Mouse over the map for 2 seconds to see an expanded, interactive view

WHATABIGNICKNAM offline Verified User (6 months, 4 weeks) Long Term User Shouts: 1 #
GB | 6 months, 1 week ago (18 minutes after post)

shut down your computer and restart

Quote this reply Report this reply to moderators
spiratec9 offline Verified User (6 months, 2 weeks) Long Term User Shouts: 52 #
Burnaby, BC, CA | 6 months, 1 week ago (6 hours, 25 minutes after post)

yes try what “WHATABIGNICKNAM ” just said.
if that doesn’t work then just turn off the computer
while you’re still on Windows.
Then when the computer asks you again
”windows did not shut down correctly,choose mode”
this time choose “normal Mode”
windows should start and all be happy.

Quote this reply Report this reply to moderators
Help me with: You concerned about U.S.
Anonymous #
6 months, 1 week ago (20 hours, 59 minutes after post)

This is one of the reasons to not just turn off the computer from the on/off switch on the computer. What you should have done was chosen “NORMAL MODE” as one of the choices. This is the reason a “NEWBIE should follow instructions on their computers until they are familiar with the computer and operating system. Some computers are less prone to getting the message:
“Windows did not shut down correctly, choose mode:”
“SAFE MODE WITH NETWORKING”
. . .
. . .
. . .
“NORMAL MODE”
and can be turned off at the computer switch.

Quote this reply Report this reply to moderators

Invite Others to Help

A logged in and verified Help.com member has the ability to setup a Friends List and invite others to help with posts.