useful information which helped me remove this virus problem
from: http://www.omgili.com/newsgroups/micr…
————————–
> Hi,
> I am using a genuine Windows XP Home edition.
> Since last few days, despite using the administrator account, the Task
> manager, Command Prompt, Registry Editor have all been automatically disabled.
>
> Just not able to get them back.
>
> When I start the laptop, i get a message “Failed to connect to Internet”,
> with 2 button “Work Offline” and “Try again”
>
> I was worried if it was due to a virus so I tried installing the latest
> Norton Antivirus, but that too is getting stuck up at the activation screen.
>
> So neither I can install/uninstall anything, nor can run the antivirus
> program, and cannot even access any admin utilities.
Usually you can’t install an antivirus on an already-infected machine.
And Norton would be one of the worst choices anyway. I don’t see from
your post why you think you can’t install anything, but it may still be
possible to clean up the machine. Only you know your skill level; if you
don’t have pretty good computer skills, see the Standard Caveat at the
end of this post.
Go through these general malware removal steps systematically -
http://www.elephantboycomputers.com/p… moving_Malware
Include scanning with David Lipman’s Multi_AV and follow instructions to
do all scans in Safe Mode.
http://www.elephantboycomputers.com/p… lti-AV - instructions
http://www.pctipp.ch/downloads/sicher… ulti_av_scanning_tool.html
- download site
The site is in German but David’s tool is in English so don’t let that
worry you. Scroll all the way down to almost the bottom of the page and
you’ll see a box titled “Infos Zum Download - Multi-AV Scanning Tool”.
You’ll see “Download von www pctipp.ch” and the live link to download
Multi_AV.
You can also check to see if there are targeted removal steps for your
malware here:
Bleeping Computer removal how-to’s -
http://www.bleepingcomputer.com/forum… ml