laptop help: tried to shut down my laptop and it jammed. - Help.com

tried to shut down my laptop and it jammed.

i don’t have a cursor either. Tried to press the esc button, please assist. thanks

This open post was written 1 year, 7 months ago | V/U/S: 351, 1, 1 | Edit Post | Leave a reply | Report Post


Reciprocity (0) Reciprocation Failure -- The poster has NOT helped anyone else yet!

Since writing this post willcarl may have helped people, but has not within the last 4 days. willcarl is not a verified member, has been around for 1 year, 7 months and has 1 posts and 0 replies to their name.

Post Tags (11)

laptop, Button, Shutdown, Press, cursor, Esc, shut down, assist, Jammed, Tech Support, basic computer help (How Tags Affect Reciprocity)

Replies (1)

Where were you?

Click and drag to move the map around. FAQ: How we place people on this map »
You can also watch events on Help.com as they happen
Mouse over the map for 2 seconds to see an expanded, interactive view

gimli offline Verified User (3 years, 2 months) Long Term User Shouts: 1 #
Marietta, GA, US | 1 year, 7 months ago (24 minutes after post)

Hold the power button down until the laptop shuts down, and then reboot.

Quote this reply Report this reply to moderators
Help me with: CBS is going to buy CNET.

Invite Others to Help

A logged in and verified Help.com member has the ability to setup a Friends List and invite others to help with posts.