computer help: Help with a modem card for a PC. - Help.com

dylanjraub
offline Verified (2 years, 8 months) Visit dylanjraub's shoutbox
Plover, WI, US

Help with a modem card for a PC.

I have a card (like a video card) that’s really a modem that I’m having trouble with.

1)I’m not getting a dial tone…

2)I have no manual; the modem came with the computer.

3)There are two holes on the back that do not have symbols telling what they do, so I don’t know which to use.

What I do know is:

1)It is sorta working because the computer is getting and sending commands to/from the modem…

2)The cord in fine, and so is the plug in the wall.

3)The card is definetly completly plugged in.

So, what should I do?

This open post was written 1 year, 5 months ago | V/U/S: 493, 2, 3 | Edit Post | Leave a reply | Report Post


Reciprocity (0) Reciprocation Failure -- The poster has NOT helped anyone else yet!

Since writing this post dylanjraub may have helped people, but has not within the last 4 days. dylanjraub is a verified member, has been around for 2 years, 8 months and has 106 posts and 623 replies to their name.

Post Tags (10)

computer, modem, video card, video, symbol, Dial, Wall, card, Dial tone, Fine (How Tags Affect Reciprocity)

Replies (2)

Where were you?

Click and drag to move the map around. FAQ: How we place people on this map »
You can also watch events on Help.com as they happen
Mouse over the map for 2 seconds to see an expanded, interactive view

jcd offline Verified User (2 years, 1 month) Long Term User Shouts: 1 #
An Unknown Location | 1 year, 5 months ago (4 hours, 5 minutes after post)

Have you tried both jacks on the back of the card? I’ve seen modems get power surges from the phone line where the computer can still communicate with the modem but the modem doesn’t detect a signal on the line.

Quote this reply Report this reply to moderators
Help me with: Umm..
bnsena offline Verified User (1 year, 6 months) Long Term User Shouts: 0 #
An Undisclosed Location | 1 year, 5 months ago (3 days, 19 hours after post)

are the right drivers installed for the modem

right click my computer and hit propertied then down some is devise manager then in there is modem

1 if there is any yellow exclamation marks then that is something wrong
but look for the modem and then open it with the little + sign then right on what became visable and then click properties and in there it will tell you if it is working correctly

Quote this reply Report this reply to moderators
Help me with: Hey everybody i dont think that many will read this but who cares

Invite Others to Help

A logged in and verified Help.com member has the ability to setup a Friends List and invite others to help with posts.