computer help: I backed up my computer using the backup utility and chose all users documents and settings. - Help.com

I backed up my computer using the backup utility and chose all users documents and settings.

It showed the emails being backed up but when I tried to restore them nothing shows up.. HELP…

This open post was written 1 year, 8 months ago | V/U/S: 154, 3, 2 | Edit Post | Leave a reply | Report Post


Reciprocity (0) Reciprocation Failure -- The poster has NOT helped anyone else yet!

Since writing this post sck05118 may have helped people, but has not within the last 4 days. sck05118 is not a verified member, has been around for 1 year, 8 months and has 1 posts and 1 replies to their name.

Post Tags (8)

computer, backup, e-mail, Utility, Document, Restoration, Setting, Chose (How Tags Affect Reciprocity)

Replies (3)

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Seraph offline Verified User (3 years, 5 months) Long Term User Shouts: 5 #
An Unknown Location | 1 year, 8 months ago (2 minutes after post)

Are you using Microsoft Outlook as your email application?

If so, are you using personal folders to store your emails?

-Seraph-

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sck05118 offline Unverified User #
An Unknown Location | 1 year, 8 months ago (7 hours, 31 minutes after post)

Outlook Express 6, only one account on the e-mails. Only one account under windows as well

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Seraph offline Verified User (3 years, 5 months) Long Term User Shouts: 5 #
An Unknown Location | 1 year, 8 months ago (23 hours, 22 minutes after post)

you probably need to restore the data file.

go to File > Data file management and add the personal folder file. (I’m using regular outlook so it might be slightly different.

Let me know if that works out for you.

-Seraph-

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Help me with: When I returned to help.com I was hopeful.

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