computer help: Computer Help please?

MamaBear {Felicity}

Computer Help please?

My browser crashed and when I try to send the report it won’t send.I’m very limited on what I can do now operating on Internet Explorer.Im not sure where it started either.I was attatching pictures in e-mail then Firefox(MY browser) showed up saying I needed additional ad-ons or updates,I dont remember which now.I’ve deleted the Firefox 3.0(the additon offered),and rebooted and still no access to Ie i-net via Firefox.I have a Dell modem.Im running the Norton security but its not been updated since jan-08.I also have McAfee,Realtech diagnosis and Avg.Are these virus programs too?Help!!!Please try and make any instructions as simple as possible.Thank YOU!

This open post was written 3 months ago | V/U/S: 157, 25, 5 | Edit Post | Leave a reply | Report Post

Reciprocity (8)

Since writing this post MamaBear {Felicity} has helped in 8 other users' posts within the last 4 days. MamaBear {Felicity} is a verified member, has been around for 9 months, 1 week and has 273 posts and 7,367 replies to their name.

Post Tags (10)

Mozilla Firefox, Dell, computer, internet explorer, Internet, modem, mail, Exploration, crash, image (How Tags Affect Reciprocity)

Replies (25)

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MamaBear {Felicity} edited this post 3 months ago. Read the previous text »

Computer Help please? My browser crashed and when I try to send the report it won’t send.I’m very limited on what I can do now operating on Internet Explorer.Im not sure where it started either.I was attatching pictures in e-mail then Firefox(MY browser) showed up saying I needed additional ad-ons or updates,I dont remember which now.I’ve deleted the Firefox 3.0(the additon offered),and rebooted and still no access to Ie i-net via Firefox.I have a Dell modem.Help!!!

Help me with: I’m soooo sad :( he said when he got his phone back on I would be the first one he calls, its been on for 4 days now.

eitherrideordi 2 #
An Unknown Location | 3 months ago (35 minutes after post)

Hi, how come you uninstalled firefox? when it said that you needed some addon/update? lol, ummm have you tried virus checks?

jordan.maso 2 #
An Unknown Location | 3 months ago (51 minutes after post)

Unfortunately, you haven’t provided alot of information. I am assuming your email is online, what site was it? Have you tried installing the add-ons and going back to the site? Have you seen this behavior before?

Help me with: How do I live up to my own expectations?

MamaBear {Felicity} 146 #
An Unknown Location | 3 months ago (52 minutes after post)

I only uninstalled the additional)3.0) I had just downloaded it and thought it was the problem for the crash cuz it stated It couldnt be installed.I dont remember the reason it gave.I have checked for virisus but I can check further.Iwill do that now.Thanks,but Im sure I will need more help if you want to reply,anything is helpful.

Help me with: I’m soooo sad :( he said when he got his phone back on I would be the first one he calls, its been on for 4 days now.

eitherrideordi 2 #
An Unknown Location | 3 months ago (54 minutes after post)

lol yeah i know, umm i dont exaclty get what is wrong? how comes its not working? is it that you want to use firefox but you cant?

MamaBear {Felicity} 146 #
An Unknown Location | 3 months ago (1 hour, 1 minute after post)

Sorry, I didn’t know what to include.Im puter illiterate.lolYes, my e-mail is yahoo and cant access that.yes i tried to install for some reason it wouldnt install.I will try to go back to the firefox site now and No,its never done this.Ive only had this puter 6 months given to me .

Help me with: I’m soooo sad :( he said when he got his phone back on I would be the first one he calls, its been on for 4 days now.

smoogie. invited 6 users to read this post 3 months ago.

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jordan.maso 2 #
An Unknown Location | 3 months ago (1 hour, 2 minutes after post)

Whoa! it didn’t finish downloading all the way ?! when it crashed, did it say something about a corrupted file or a sharing violation?

If so, try this:

Go to the site to download
When it asks to save or open the file, save the file as.
Once you have downloaded the update.

Go to start menu
Settings
Control panel
Add/remove software
Uninstall the browser

Reinstall the browser.
Reboot.

Help me with: How do I live up to my own expectations?

eitherrideordi 2 #
An Unknown Location | 3 months ago (1 hour, 3 minutes after post)

haha umm, have you tried just installing firefox two back? im a little tired, so possibly slow lol, but like what is wrong haha is it that when you try to use yahoo email it crashes? lol, have you tried deleting cookies/ temporary files, soz soz i jsut dnt get ya lol

jordan.maso 2 #
An Unknown Location | 3 months ago (1 hour, 4 minutes after post)

Do you have XP by chance?

Help me with: How do I live up to my own expectations?

jordan.maso 2 #
An Unknown Location | 3 months ago (1 hour, 5 minutes after post)

If so … there is a built-in system restore program. In which case, if everything else fails, we can just rollback to a time when it did work.

Help me with: How do I live up to my own expectations?

jordan.maso 2 #
An Unknown Location | 3 months ago (1 hour, 5 minutes after post)

That program can be found

Start
Accessories
System tools

Help me with: How do I live up to my own expectations?

MamaBear {Felicity} edited this post 3 months ago. Read the previous text »

Computer Help please? My browser crashed and when I try to send the report it won’t send.I’m very limited on what I can do now operating on Internet Explorer.Im not sure where it started either.I was attatching pictures in e-mail then Firefox(MY browser) showed up saying I needed additional ad-ons or updates,I dont remember which now.I’ve deleted the Firefox 3.0(the additon offered),and rebooted and still no access to Ie i-net via Firefox.I have a Dell modem.Help!!!Please try and make any instructions as simple as possible.Thank YOU!

Help me with: I’m soooo sad :( he said when he got his phone back on I would be the first one he calls, its been on for 4 days now.

eitherrideordi 2 #
An Unknown Location | 3 months ago (1 hour, 26 minutes after post)

well i would think your using xp becasue you send about sending error reoprt lol, i hate them. umm yeah either delete cookies or temporary files by going to start, control pane, internet options and then click on delete browsing history. most likely wont help. but just a though lol good luck haha

elysium 140 #
An Undisclosed Location | 3 months ago (4 hours, 46 minutes after post)

Well for starters you need to remove some of the virus programs that you have installed (McCaffe, Norton, AVG). The reason why is because your computer tends to mess up if you have more than 1 virus scanner or firewall installed.

Have you tried removing Firefox and the reinstalling it again. If you click the Control Panel, which should be on the Start menu when you click it and then click “Add Remove Programs”. You will then be given a list of different applications where you should find Firefox. Click the Firefox icon/title in the list and then click uninstall (that’s if it is in the list.

Once you ahve done that try reinstalling the application again. I haven’t tried Firefox3 yet but I know that Firefox 2 is really good and I haven’t had any problems with it (well.. not many)

Let me know if it works. If it doesn’t then we can try something else.

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Mas1st 325 #
An Unknown Location | 3 months ago (12 hours, 18 minutes after post)

Hello - you have too many security programmes but before you do anything run a full AVG scan if you dont know how just shout me. Then you have to start removing these conflicting security packages as they are literally kicking things out. Start with AVG then you will be sure that you dont have a rogue virus - doubtful with the amount of security you are running but stranger things have happened. Also you may want to shout the Clue - perfect instructions laid out beautifully there is no-one like the Clue for taking you through a process like this - Mas

Help me with: Please dont give your IM/AIM/EMAIL/PERSONAL details to strangers.

MamaBear {Felicity} 146 #
An Unknown Location | 3 months ago (23 hours, 13 minutes after post)

Okay ppl, I finally got back here,wasn’t easy.lolYes, I uninstalled and reinstalled Firefox.It started up again and crashed again.Im beginning ot think it has to do with Yahoo mail.A,d yes its windows XP.I think Im going to try and uninstall the f-3 and install the f-2.I will remove all the virus thingies.lolexcept avg and run it.And sysyem restore too.Thank YOU ALL and mas for the referral.How could I have forgottten about Clue I dont know.lolI got so frustrated ,wated to throw it out the door but You guys gave replies helped .xxxooo :D

Help me with: I’m soooo sad :( he said when he got his phone back on I would be the first one he calls, its been on for 4 days now.

MamaBear {Felicity} 146 #
An Unknown Location | 3 months ago (1 day, 23 hours after post)

Now Chat won’t work.If it helps I have Java and its been updated.

Help me with: I’m soooo sad :( he said when he got his phone back on I would be the first one he calls, its been on for 4 days now.

jordan.maso 2 #
An Unknown Location | 3 months ago (2 days, 14 hours after post)

Suck, ugh … did you try using system restore and just go back as far as you can and start from scratch?

Best of luck

Help me with: How do I live up to my own expectations?

MamaBear {Felicity} 146 #
An Unknown Location | 2 months, 2 weeks ago (2 weeks after post)

no,but thats an idea that might work.I’ll keep that in mind,thanks :)

Help me with: I’m soooo sad :( he said when he got his phone back on I would be the first one he calls, its been on for 4 days now.

Mas1st 325 #
An Unknown Location | 2 months, 2 weeks ago (2 weeks after post)

My word - not fixed yet?

Help me with: Please dont give your IM/AIM/EMAIL/PERSONAL details to strangers.

MamaBear {Felicity} 146 #
An Unknown Location | 2 months, 2 weeks ago (2 weeks after post)

It’s crazy cuz It (the net w/ firefox)works on the other users side but not mine.I got rid of a theme I had added and firefox started up but crashed again.On my side.

Help me with: I’m soooo sad :( he said when he got his phone back on I would be the first one he calls, its been on for 4 days now.

Mas1st 325 #
An Unknown Location | 2 months, 2 weeks ago (2 weeks after post)

Got to be honest - Firefox never worked on mine - not once - everyone bangs on about how you need it - well - ha ha ha Firefox people - I dont. Even the word Firefox creeps me out. It froze things ooohhh my life was one big reboot - Mas

Help me with: Please dont give your IM/AIM/EMAIL/PERSONAL details to strangers.

Mas1st 325 #
An Unknown Location | 2 months, 2 weeks ago (2 weeks after post)

Have read your post but not replied to it yet BTW - have trust issues so thought it best to be calm when I approach it lol - Mas

Help me with: Please dont give your IM/AIM/EMAIL/PERSONAL details to strangers.

MamaBear {Felicity} 146 #
An Unknown Location | 2 months, 2 weeks ago (2 weeks after post)

LOL-got ya :)

Help me with: I’m soooo sad :( he said when he got his phone back on I would be the first one he calls, its been on for 4 days now.

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