aol help: I just upgraded to AOL 9.1. - Help.com

bratcparker_197
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I just upgraded to AOL 9.1.

When I go to sign-on, it just sits there at checking password. What do I do to fix this?

This open post was written 3 months, 1 week ago | V/U/S: 340, 4, 4 | Edit Post | Leave a reply | Report Post

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HelpBot offline Verified User (0 minutes) Shouts: 8 #
San Francisco, CA, US | 3 months, 1 week ago (0 minutes after post)

Are you looking for answers about problems with your AOL service?

I’d like to recommend that you ask AOL directly since they are best suited to help you.

For AOL support, you can visit the AOL support site or even call them at an AOL toll free number.

Note: I’m a robot that the Help.com staff created. If this response is in error, I apologize, please ignore it.

checkchange offline Verified User (1 year, 3 months) Long Term User Shouts: 1 #
Atlantic City, NJ, US | 2 months, 2 weeks ago (2 weeks, 5 days after post)

Please go to http://daol.aol.com/software/90vr and download the best application software AOL has supported.

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poinla offline Verified User (2 months, 2 weeks) Shouts: 0 #
An Undisclosed Location | 2 months, 2 weeks ago (2 weeks, 6 days after post)

You might try uninstalling and reinstalling it. Or you might try downloading and installing 9.0 VR if youre on an older system (e.g. 2000xp). I ran into problems trying to restore my old PFC to 9.1 after a successful install, and it froze in the same manner you are describing. Uninstall and reinstall solved the freeze problem, but still wouldn’t fix the PFC issue. Good luck.

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pghmars offline Unverified User #
An Unknown Location | 1 month, 2 weeks ago (1 month, 3 weeks after post)

i had the same problem. deleting macafee from my system solved the problem

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