Find help: When signing on to AOL, one screenname receives the following error “An error occurred while loading a file. - Help.com

mikepell32
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When signing on to AOL, one screenname receives the following error “An error occurred while loading a file.

AOL will attempt to restore the file.” You can still log in but when you open the mailbox only envelopes are displayed (no subjects or senders) and you can open mail but when you do the Reply, Reply All and Forward buttons are grayed out. Other screen names on the account work normal as usual. I have been unable to find any information regarding how to fix this! I tried system restore to several days before it began with no luck. It started with AOL 9.0 Security Edition so I tried upgrading to AOL 9.1 but that also did not work.

This open post was written 1 month, 4 weeks ago | V/U/S: 147, 3, 3 | Edit Post | Leave a reply | Report Post

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HelpBot offline Verified User (0 minutes) Shouts: 10 #
San Francisco, CA, US | 1 month, 4 weeks ago (0 minutes after post)

Are you looking for answers about problems with your AOL service?

I’d like to recommend that you ask AOL directly since they are best suited to help you.

For AOL support, you can visit the AOL support site or even call them at an AOL toll free number.

Note: I’m a robot that the Help.com staff created. If this response is in error, I apologize, please ignore it.

checkchange offline Verified User (1 year, 1 month) Long Term User Shouts: 1 #
Atlantic City, NJ, US | 1 month, 1 week ago (2 weeks, 3 days after post)

Please go to http://daol.aol.com/software/90vr and download the best application software AOL has supported.

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GEORGE010 offline Unverified User #
An Unknown Location | 1 month ago (4 weeks after post)

My a ol stars up automatically when i turn my pc on. i dont want that.

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