I purchased a Sony Vaio computer from Besy Buy and am trying to get an answer to what should be a simple question.
I have now spent approximately three hours on the phone between (email removed), Microsoft and Geeksquad. I keep getting the runaround from all of the above. I must say my computer experience is becoming qhite unpleasant. The Microsoft Vista program comes with an AOL search tool. I do not pay for AOL, I pay for (email removed) Now (email removed) tells me to call Microsoft, Microsoft tells me to AOL and AOL tells me they can’t help me because I’m not a subscriber. It’s rediculous how these companies want to take your money, claim they will help if there is a problem and then give you the run around. I think it is pretty low considering how much they charge for this. I didn’t ask for AOL on my computer and now I’m out of luck when it comes to getting help. Thanks alot.
This open post was written 1 year, 3 months ago | V/U/S: 756, 8, 5 | Edit Post | Leave a reply | Report Post
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