computer help: Anybody know anything about macs? - Help.com

Take it back to the shop, they’d know better than us. ;)

Just go to a local computer store, or call geek squad. Haha… geek squad. :D

I dont know anything about mac computers. As its a new computer and still under garauntee. Try to find out where (he) got it. Or take it into PC World. They should be able to help you with it.

I would give it a rest for tonight and start again from the beggining tomorrow, when some of the frustration has gone.

I worked in a technology shop for a bit which specialised in reparairing laptops and stuff. They had a special lab with technicians and I was lucky enough to occasionally work with them and learn stuff from them. That is definitely very odd for a new laptop. From what I gather, there is a possibility of two problems. As I am not an expert on this, I can’t remember the exact names, but one is called the interter I think, and is a wire or something which connects the screen to the laptop, and that could possibly be loose, or else the other is a more serious problem which does require a new screen. This is only me trying to remember similiar problems from when I worked in the laptop lab though.

I am a mac geek and I have never heard of that on a mac before. Weird. But as others say, go to a local computer store. Not a big store, or a big name one. They hire people who don’t have a clue, and who aren’t willing to really help, and they will just send it out to mac and you may get it back within a year. Go to a very small technology shop and they will only be too delighted to help and will probably fix it for you very cheaply or send it out under the guarantee!

*inverter, not inerter! Sorry!

My local PC World is very good Cecilia. You do have a point though and the local computer shops are very much easier to get to.

I would think that to turn it off and then back on again is what you will have to do in the end. If it is running on battery you will drain the energy of the battery and have to recharge it any way. So try it anyway.

PC world? Ah, I hate them!!!!! :o) I don’t mean to be prejudiced….or maybe I do! heh. I don’t know. They never go out on a limb for a customer. I loved in my place that the customer was always first. If they were about to buy something expensive when they could have got something just as good for cheaper, we told them. Equally, if they were going to send off something to get it repaired and it would be expensive, we’d offer to do it cheaper and quicker. We put 100% into each customer, where as I find in PC world, they have set things they want to sell, and then they try to sell them. And if something doesn’t work, they immediately send it off, and don’t repair much themselves. But I am probably biased!!!! :o)

And as for turning it off and on again, it won’t interrupt the configuration process. What you should do is turn it off, take the battery out for about at least ten minutes, put it back in and then turn it on.

Just goes to show the difference in the way big stores work. My one has proper technical guys that deal with these sort of problems, friendly and helpful. The nurds you talk of sort of skulk around making a nuisance of theirself.

Wont do any harm to try.

That is wont do any harm to try recharging the batery.

You should have some sort of instructions telling you how to recharge the battery. Just follow them.

The F15 key should make it get brighter, and the F14 key, dimmer (hit repeatedly).

It’s really worthwhile having a Mac guy come over for at least one visit.

Are the other two empty ones? If you cant open them they are empty. You dont need to do anything about the two spare ones. The computer should automaticly pick up any activity if they become active.

I would leave it as it is, when you get back to school. You can ask a teacher or friend to help you with it.
Having somebody you can actualy talk to is much more helpful and if you can take it to school with you, to be able to show you how to do things.