computer help: I received an e-mail from aol stating my billing information records were out of date. - Help.com

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Sounds like a scam to get your credit card number (and other stuff).

http://www.my3cents.com/showReview.cg…

http://www.antiphishing.org/phishing_…(Confirm_AOL_billing_info).html

http://www.millersmiles.co.uk/identit…

Yeah I think so, too.

AOl claims it will never ask for your billing or password info in an email. So any email that claims to be then is fraudulent. I would definitely call your credit card company and cancel your account and add identity theft protection to it.

I gave out my Social Security number over the phone and now I am worried that it is a scam. What should I do?

You should take the following steps to reduce the risk of new accounts being opened in your name.

* Place a 90-day fraud alert on your credit reports by calling one of the three credit bureaus:
o TransUnion ñ (800) 680-7289
o Equifax ñ (888) 766-0008
o Experian ñ (888) 397-3742
* Monitor your credit reports very closely. After placing a fraud alert you will receive a letter explaining how to order your credit report. Placing a fraud alert allows you to order a free credit report. This is in addition to the free report you are entitled to order annually. Later on you can also order your free annual credit reports by calling (877) 322-8228 or by visiting www.annualcreditreport.com.
* If you have evidence of actual or attempted identity theft, file a police report. Once you have the report you can request an extension of the fraud alert to 7 years. You will need to mail copies of the police report to the credit bureaus to qualify.
* If you learn that fraudulent credit accounts have been opened, the credit issuers to close the accounts.
* Consider freezing your credit (not available in all states). For California, instructions are available on California Office of Information Security and Privacy Protection web site: www.oispp.ca.gov/consumer_privacy/consumer/documents/html/cis10english.asp.
* Visit this Consumers Union web page to learn which states have security freeze laws, www.consumersunion.org/campaigns/Breach_laws_May05.pdf.
* Report the incident to the Federal Trade Commission’s identity theft clearinghouse at (877) 438-4338, or online at www.consumer.gov/idtheft.

Please read our identity theft victims’ guide Fact Sheet 17(a) to make sure you have taken all the steps that are appropriate for your situation, www.privacyrights.org/fs/fs17a.htm.

Yep AOL will never talk about personal account information via email. You can contact AOL directly if that would make you feel better but by no means reply to that email or confirm any personal info. Simply ask them to complete a payment request in writing. The scammers wont be able to do this without your address, so make sure you DONT give it them. real AOL will already know your address so you don’t need to worry.

Plus if you were late they would cut you off the internet and you wouldn’t be able to get on here.

Defo fraud call AOL direct and tell them