IDEA help: can somone help me please, - Help.com

can somone help me please,

Give two examples and describe general customer needs and expectation when they visit an organization.

if someone have idea about it please help me

This open post was written 1 year, 1 month ago | V/U/S: 90, 7, 4 | Edit Post | Leave a reply | Report Post


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~LazyDaze~ online Verified User (2 years, 5 months) Help.com Volunteer Moderator Long Term User Shouts: 447 #
An Undisclosed Location | 1 year, 1 month ago (6 minutes after post)

Well someone to greet like a receptionist or something like that so you not left stood hanging around not knowing where to go.
Also a profesional attititude, nothing worse than trying to find out something from an employee stood chewing gum and chatting to other staff in front of you.

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chev.jame offline Verified User (1 year, 7 months) Long Term User Shouts: 1 #
An Unknown Location | 1 year, 1 month ago (26 minutes after post)

Think about what YOU expect when you go to a store, and you want to buy something. WHAT are YOUR expectations? Courteous and knowledgeable sales personnel? A fair price? Service after the sale? A warranty or guarantee? Delivery or setup? Let’s say you wanted to buy a new home entertainment system. What would YOU be looking for? Well, you wouldn’t want to pay the highest price in town, would you? And you’d want a knowledgeable salesperson who could tell you the differences between the various systems, so you got the features you wanted, but don’t pay for features you don’t want or need. You’d want a good warranty, because you wouldn’t want to be stuck with a $5,000 system that doesn’t work. And you’d probably want delivery and expert setup. Hope this helps!

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Time Traveller offline Verified User (1 year, 8 months) Long Term User Shouts: 8 #
An Undisclosed Location | 1 year, 1 month ago (1 hour, 9 minutes after post)

Dr’s office they might want an ontime appointment and accurate health care info, Bowling alley they might want golf shoes that fit and an open lane.

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Time Traveller offline Verified User (1 year, 8 months) Long Term User Shouts: 8 #
An Undisclosed Location | 1 year, 1 month ago (1 hour, 9 minutes after post)

I mean bowling shoes.

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