computer help: I keep getting and AOL error message on my desk that says…”restore snmaster.idx database. - Help.com

I keep getting and AOL error message on my desk that says…

“restore snmaster.idx database. I no longer have any AOL files on my computer that I am aware of but this keeps popping up, and I am unable to click on a Dell help Icon. I have done everything to get rid of it and sometimes it keeps me from getting on the internet.
I see many questions about it on Google but no one seems to be able to get rid of it or knows the answeras to why it is there.

I hope you can help. It is a BIG problem.
Lucile Wilson

This open post was written 1 year, 2 months ago | V/U/S: 231, 2, 2 | Edit Post | Leave a reply | Report Post


Reciprocity (0) Reciprocation Failure -- The poster has NOT helped anyone else yet!

Since writing this post mslu12 may have helped people, but has not within the last 4 days. mslu12 is not a verified member, has been around for 1 year, 2 months and has 1 posts and 0 replies to their name.

Post Tags (10)

google, aol, Dell, computer, Internet, Icon, Database, Desk, Awareness, question (How Tags Affect Reciprocity)

Replies (2)

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HelpBot offline Verified User (0 minutes) Shouts: 5 #
San Francisco, CA, US | 1 year, 2 months ago (0 minutes after post)

Are you looking for answers about problems with your AOL service?

I’d like to recommend that you ask AOL directly since they are best suited to help you.

For AOL support, you can visit the AOL support site or even call them at an AOL toll free number.

Note: I’m a robot that the Help.com staff created. If this response is in error, I apologize, please ignore it.

. - : 2511 : - . offline Verified User (1 year, 3 months) Long Term User Shouts: 14 #
An Unknown Location | 1 year, 2 months ago (4 minutes after post)

so, you don’t have installed aol, but that keeps popping up?

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