music help: iTunes problem - Help.com

iTunes problem

I have this recurring problem with iTunes on Windows XP.

iTunes determines that its database file iTunes Library.itl
is “damaged.” This occurs when I launch iTunes.

When this happens, iTunes restores a previous state, apparently from
the file iTunes Music Library.xml. This has several problems. First,
the restore operation is quite slow (10 minutes to fully restore). But what really gives me grief is
that after the event, a lot of my personal customizations, including settings, are permanently gone.
My playlists vanish and the genius featured is turned off and deleted. The play counts of my mp3 files are incorrect.

This is extremely inconvenient for me. I have no idea why this happens.

Anyone know a way to fix this?

This open post was written 1 year, 1 month ago | V/U/S: 153, 7, 5 | Edit Post | Leave a reply | Report Post


Reciprocity (0) Reciprocation Failure -- The poster has NOT helped anyone else yet!

Since writing this post Pongo may have helped people, but has not within the last 4 days. Pongo is a verified member, has been around for 1 year, 4 months and has 203 posts and 324 replies to their name.

Post Tags (10)

itunes, Library, Problem, play, File, music, state, Microsoft Windows, mp3, Database (How Tags Affect Reciprocity)

Replies (7)

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. - : 2511 : - . offline Verified User (1 year, 3 months) Long Term User Shouts: 14 #
An Unknown Location | 1 year, 1 month ago (3 minutes after post)

Dunno…have you consolidated your library?

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Help me with: I’m back!
. - : 2511 : - . offline Verified User (1 year, 3 months) Long Term User Shouts: 14 #
An Unknown Location | 1 year, 1 month ago (3 minutes after post)

Well, it never happened to me, so that’s the first thing that came to my mind….

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Help me with: I’m back!
Kanabi offline Verified User (1 year, 9 months) Long Term User Shouts: 1 #
An Undisclosed Location | 1 year, 1 month ago (4 minutes after post)

contact the Itunes people. Tell them whats happened and sound all angry

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Help me with: Haven’t been on lately….
Fire offline Verified User (3 years, 7 months) Long Term User Shouts: 2 #
An Unknown Location | 1 year, 1 month ago (5 minutes after post)

… if you uninstall, and reinstall… eh. but the effort…

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Help me with: so is there anyone here who feels like they could be a martyr for a cause?
Pongo offline Verified User (1 year, 4 months) Long Term User Shouts: 1 #
An Unknown Location | 1 year, 1 month ago (13 minutes after post)

I know you people are trying to help and I realize it’s my fault for not writing on my original post but…

Do you really think I’m that stupid enough to not try those methods? I’ve been sending Apple a mail a day and I’ve reinstalled iTunes like 50 times already. And before anyone becomes a wise-crack; Yes I’ve searched Google already.

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Help me with: What exactly is a netbook capable of?
. - : 2511 : - . offline Verified User (1 year, 3 months) Long Term User Shouts: 14 #
An Unknown Location | 1 year, 1 month ago (15 minutes after post)

ok, sry

didn’t meant to underestimate your wisdom!

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Help me with: I’m back!
Anonymous #
1 year, 1 month ago (46 minutes after post)

Relax, I’m sure no one thinks you’re unusually stupid or anything. Someone might actually have the answer to your problem but would prefer not to trip your hair-trigger temper and suffer your sarcasm and wrath.

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