Help help: Help needs email alerts for more stuff. - Help.com

Help needs email alerts for more stuff.

I’m realizing Help could really use email alerts for a few things. New fans, new invites, new shouts (shouts definitely). Notices is already covered by the reply update emails.

Digest options would be great too.

Just sayin’ :)

This open post was written 1 year ago | V/U/S: 558, 55, 14 | Edit Post | Leave a reply | Report Post


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HelpBot offline Verified User (0 minutes) Shouts: 5 #
San Francisco, CA, US | 1 year ago (0 minutes after post)

Are you looking for answers about problems with your AOL service?

I’d like to recommend that you ask AOL directly since they are best suited to help you.

For AOL support, you can visit the AOL support site or even call them at an AOL toll free number.

Note: I’m a robot that the Help.com staff created. If this response is in error, I apologize, please ignore it.

Jeff changed the tags on this post: they were "Cover version, e-mail, reply, Great, Digest, Option, Update, fans, Help.com, Help, website" 1 year ago.

Luck of the Irish offline Verified User (1 year, 5 months) Long Term User Shouts: 116 #
An Undisclosed Location | 1 year ago (1 minute after post)

I agree, I think it would be a great help.

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Luck of the Irish invited 193 users to read this post 1 year ago.

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~LazyDaze~ online Verified User (2 years, 5 months) Help.com Volunteer Moderator Long Term User Shouts: 384 #
An Undisclosed Location | 1 year ago (1 minute after post)

Help needs alot of things, I think e-mail alerts for other things is a good idea but I think there are more important things that need to happen in this place first.
But I think it all goes on the “never gonna happen” list like everything else.

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littlenick online Verified User (1 year, 7 months) Long Term User Shouts: 155 #
An Undisclosed Location | 1 year ago (2 minutes after post)

Help needs a lot of help with a lot things that we all could help with. I wonder if help is willing to be helped? Do you want to help?

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Jeff offline Verified User (3 years, 12 months) Long Term User Shouts: 4 #
Gamla Stan, 26, SE | 1 year ago (3 minutes after post)

I’ve thought about trying to get back into the Help project, but I’m having too much fun making games for right now :)

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~LazyDaze~ online Verified User (2 years, 5 months) Help.com Volunteer Moderator Long Term User Shouts: 384 #
An Undisclosed Location | 1 year ago (4 minutes after post)

Jeff wrote:
I’ve thought about trying to get back into the Help project, but I’m having too much fun making games for right now :)

SAVE US please come back and SAVE US!!

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elysium offline Verified User (1 year, 6 months) Long Term User Shouts: 25 #
An Undisclosed Location | 1 year ago (8 minutes after post)

I definitely agree with notices for shouts and invites. If we did have these new notifications, would the users be able to choose which alerts to get or would there just be two options: notifications or no notifications?

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Luck of the Irish offline Verified User (1 year, 5 months) Long Term User Shouts: 116 #
An Undisclosed Location | 1 year ago (16 minutes after post)

Jeff wrote:
I’ve thought about trying to get back into the Help project, but I’m having too much fun making games for right now :)

Are you able to change codes from where you are sitting? If so I know of a change to one of the helpbots that would be apreciated

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Commander Ikari offline Verified User (1 year, 8 months) Long Term User Shouts: 249 #
An Undisclosed Location | 1 year ago (17 minutes after post)

I never really liked the email alert system, alerting me over a new notice clogged up my email fast before I disabled it.

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Commander Ikari offline Verified User (1 year, 8 months) Long Term User Shouts: 249 #
An Undisclosed Location | 1 year ago (18 minutes after post)

And nice to see an admin from the legendary age.

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Jeff offline Verified User (3 years, 12 months) Long Term User Shouts: 4 #
Gamla Stan, 26, SE | 1 year ago (18 minutes after post)

If it was up to me, you’ve have an “Email Preferences” tab that looked like

|———————————————————–|

“Get email alerts from Help.com as they happen, or once a day!”

. Immediately . . Daily . . Never . . Message Type
. . . (_) . . . . . . . (_) . . . . (_) . . . . Notices about replies to posts
. . . (_) . . . . . . . (_) . . . . (_) . . . . New invitations
. . . (_) . . . . . . . (_) . . . . (_) . . . . New shouts
. . . (_) . . . . . . . (_) . . . . (_) . . . . New posts in your tags
. . . (_) . . . . . . . (_) . . . . (_) . . . . Updates from Administrators

|———————————————————–|

Something like that

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Commander Ikari offline Verified User (1 year, 8 months) Long Term User Shouts: 249 #
An Undisclosed Location | 1 year ago (19 minutes after post)

Jeff wrote:
If it was up to me, you’ve have an “Email Preferences” tab that looked like|———————————————————–|”Get email alerts from Help.com as they happen, or once a day!” b>Immediately . . Daily . . Never . . Message Type /b>. . . . (_) . . . . . . . (_) . . . . (_) . . . . Notices about replies to posts. . . . (_) . . . . . . . (_) . . . . (_) . . . . New invitations. . . . (_) . . . . . . . (_) . . . . (_) . . . . New shouts. . . . (_) . . . . . . . (_) . . . . (_) . . . . New posts in your tags. . . . (_) . . . . . . . (_) . . . . (_) . . . . Updates from Administrators|———————————————————–|S omething like that

Your the man Jeff, that’s a good idea.

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Jeff offline Verified User (3 years, 12 months) Long Term User Shouts: 4 #
Gamla Stan, 26, SE | 1 year ago (20 minutes after post)

It doesn’t quote so well :)

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ɐʇɐɯɹǝɟ.Suc offline Verified User (2 years, 9 months) Long Term User Shouts: 5 #
Luton, I1, GB | 1 year ago (20 minutes after post)

OMG OMG OMG
JEFF
COME BACKKKKKKKKKK

yeah thats sounds cool
im all for that idea
even though for me it would be never never neve rnever never
the option should be there

help.com needs more mods

and it needs the quote function to be happy with carriagereturn!

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☆miss lilies☆ offline Verified User (2 years, 7 months) Long Term User Shouts: 249 #
An Undisclosed Location | 1 year ago (23 minutes after post)

Wow Jeff is back!

Great!
Thank you for coming back to tell us all about it.
Personally, i want more mods.
Some stuff happen when they are no mods around.

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THE INTERNET offline Verified User (1 year, 6 months) Long Term User Shouts: 6 #
An Undisclosed Location | 1 year ago (26 minutes after post)

Jeff wrote:
If it was up to me, you’ve have an “Email Preferences” tab that looked like

|———————————————————–|

“Get email alerts from Help.com as they happen, or once a day!”

. Immediately . . Daily . . Never . . Message Type
. . . (_) . . . . . . . (_) . . . . (_) . . . . Notices about replies to posts
. . . (_) . . . . . . . (_) . . . . (_) . . . . New invitations
. . . (_) . . . . . . . (_) . . . . (_) . . . . New shouts
. . . (_) . . . . . . . (_) . . . . (_) . . . . New posts in your tags
. . . (_) . . . . . . . (_) . . . . (_) . . . . Updates from Administrators

|———————————————————–|

Something like that

genius!
but we do need a lot of changes.
the mods seem to be ok now, before it was pretty bad with all the troll, but we killed off most of them.
now we need some technical changes to make it easier to move around here.
not the highest of priorities in the world, but, they could really help help.com

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Jeff offline Verified User (3 years, 12 months) Long Term User Shouts: 4 #
Gamla Stan, 26, SE | 1 year ago (26 minutes after post)

To be clear, while I’ve been allowed to retain the Admin markings, I’m not actually in charge of anything, a member of the official staff, or able to affect any changes. Just to be clear.

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Commander Ikari offline Verified User (1 year, 8 months) Long Term User Shouts: 249 #
An Undisclosed Location | 1 year ago (28 minutes after post)

Jeff wrote:
To be clear, while I’ve been allowed to retain the Admin markings, I’m not actually in charge of anything, a member of the official staff, or able to affect any changes. Just to be clear.

Well, your the closest guy to Cnet we have, even if you have no official power.

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ɐʇɐɯɹǝɟ.Suc offline Verified User (2 years, 9 months) Long Term User Shouts: 5 #
Luton, I1, GB | 1 year ago (28 minutes after post)

*lilies wrote:
Wow Jeff is back!

Great!
Thank you for coming back to tell us all about it.
Personally, i want more mods.
Some stuff happen when they are no mods around.

I nominate lilies!

Jeff wrote:
To be clear, while I’ve been allowed to retain the Admin markings, I’m not actually in charge of anything, a member of the official staff, or able to affect any changes. Just to be clear.

but you can peer pressure the proper admins right :D

Commander Ikari wrote:

Jeff wrote:
To be clear, while I’ve been allowed to retain the Admin markings, I’m not actually in charge of anything, a member of the official staff, or able to affect any changes. Just to be clear.
Well, your the closest guy to Cnet we have, even if you have no official power.

yeah they are never online

EVER

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Luck of the Irish offline Verified User (1 year, 5 months) Long Term User Shouts: 116 #
An Undisclosed Location | 1 year ago (28 minutes after post)

Jeff wrote:
To be clear, while I’ve been allowed to retain the Admin markings, I’m not actually in charge of anything, a member of the official staff, or able to affect any changes. Just to be clear.

We were told that before I think I kind of forget, but say now a troll comes here, are you able to ban the person (just out of curiosity)

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☆miss lilies☆ offline Verified User (2 years, 7 months) Long Term User Shouts: 249 #
An Undisclosed Location | 1 year ago (28 minutes after post)

SC….gahhhhh!

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ɐʇɐɯɹǝɟ.Suc offline Verified User (2 years, 9 months) Long Term User Shouts: 5 #
Luton, I1, GB | 1 year ago (29 minutes after post)

*lilies wrote:
SC….gahhhhh!

what lol

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THE INTERNET offline Verified User (1 year, 6 months) Long Term User Shouts: 6 #
An Undisclosed Location | 1 year ago (29 minutes after post)

Jeff wrote:
To be clear, while I’ve been allowed to retain the Admin markings, I’m not actually in charge of anything, a member of the official staff, or able to affect any changes. Just to be clear.

i sorta caught that, i mean, would you really make a thread like this if you personally could change it?
but, like Ikari said, you are our only hope in connecting with the others and throwing down some new stuff.

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Jeff offline Verified User (3 years, 12 months) Long Term User Shouts: 4 #
Gamla Stan, 26, SE | 1 year ago (30 minutes after post)

Actually, I have no idea who at CNET/CBS is actually responsible for the site anymore. :|

Luck of the Irish wrote:
say now a troll comes here, are you able to ban the person (just out of curiosity)

Technically, yes I could. However, I don’t use any of my admin privileges.

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Luck of the Irish offline Verified User (1 year, 5 months) Long Term User Shouts: 116 #
An Undisclosed Location | 1 year ago (31 minutes after post)

Yourabi, you might know him better as Yousef is now in charge, and oh cool as to your reply to me.

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ɐʇɐɯɹǝɟ.Suc offline Verified User (2 years, 9 months) Long Term User Shouts: 5 #
Luton, I1, GB | 1 year ago (31 minutes after post)

Jeff wrote:
Actually, I have no idea who at CNET/CBS is actually responsible for the site anymore. :|

Luck of the Irish wrote:
say now a troll comes here, are you able to ban the person (just out of curiosity)

Technically, yes I could. However, I don’t use any of my admin privileges.

if you were to use them would you get beef?

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THE INTERNET offline Verified User (1 year, 6 months) Long Term User Shouts: 6 #
An Undisclosed Location | 1 year ago (31 minutes after post)

yea, why not use any of them?

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Luck of the Irish offline Verified User (1 year, 5 months) Long Term User Shouts: 116 #
An Undisclosed Location | 1 year ago (31 minutes after post)

Alpha Knight wrote:

Jeff wrote:
To be clear, while I’ve been allowed to retain the Admin markings, I’m not actually in charge of anything, a member of the official staff, or able to affect any changes. Just to be clear.
i sorta caught that, i mean, would you really make a thread like this if you personally could change it?but, like Ikari said, you are our only hope in connecting with the others and throwing down some new stuff.

Well yes because he would want to know our opinions on it.

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Commander Ikari offline Verified User (1 year, 8 months) Long Term User Shouts: 249 #
An Undisclosed Location | 1 year ago (33 minutes after post)

Jeff wrote:
Actually, I have no idea who at CNET/CBS is actually responsible for the site anymore. :|

Luck of the Irish wrote:
say now a troll comes here, are you able to ban the person (just out of curiosity)
Technically, yes I could. However, I don’t use any of my admin privileges.

So, you know who all the anons are…

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THE INTERNET offline Verified User (1 year, 6 months) Long Term User Shouts: 6 #
An Undisclosed Location | 1 year ago (34 minutes after post)

i mean they are your powas. if a guy came on here and called everyone different profanity words and cursing and stuff, you would simply report it like everyone else?

Luck of the Irish wrote:

Alpha Knight wrote:
Jeff wrote:
To be clear, while I’ve been allowed to retain the Admin markings, I’m not actually in charge of anything, a member of the official staff, or able to affect any changes. Just to be clear.
i sorta caught that, i mean, would you really make a thread like this if you personally could change it?but, like Ikari said, you are our only hope in connecting with the others and throwing down some new stuff.
Well yes because he would want to know our opinions on it.

but he would have at least been more; “how do you feel about *blank*?”
ITT he is simply stating that it is needed.

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ɐʇɐɯɹǝɟ.Suc offline Verified User (2 years, 9 months) Long Term User Shouts: 5 #
Luton, I1, GB | 1 year ago (35 minutes after post)

Alpha Knight wrote:
i mean they are your powas. if a guy came on here and called everyone different profanity words and cursing and stuff, you would simply report it like everyone else?

Luck of the Irish wrote:
Alpha Knight wrote:
Jeff wrote:
To be clear, while I’ve been allowed to retain the Admin markings, I’m not actually in charge of anything, a member of the official staff, or able to affect any changes. Just to be clear.
i sorta caught that, i mean, would you really make a thread like this if you personally could change it?but, like Ikari said, you are our only hope in connecting with the others and throwing down some new stuff.
Well yes because he would want to know our opinions on it.
but he would have at least been more; “how do you feel about *blank*?”ITT he is simply stating that it is needed.

well in theory, *technically* he is a normal user now

i think anyway

he should be admin though

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THE INTERNET offline Verified User (1 year, 6 months) Long Term User Shouts: 6 #
An Undisclosed Location | 1 year ago (35 minutes after post)

either way, it is good to hear from an admin again, have not really heard from any recently

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Luck of the Irish offline Verified User (1 year, 5 months) Long Term User Shouts: 116 #
An Undisclosed Location | 1 year ago (39 minutes after post)

Jeff, maybe you might ask for it to be against TOS to give proxy’s to people trying to get into websites during school time.

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THE INTERNET offline Verified User (1 year, 6 months) Long Term User Shouts: 6 #
An Undisclosed Location | 1 year ago (42 minutes after post)

Luck of the Irish wrote:
Jeff, maybe you might ask for it to be against TOS to give proxy’s to people trying to get into websites during school time.

yes, i have seen so many of those!
i laugh so hard when it is some guy who can’t even spell proxy. it’s all the more reason to pay attention in school

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bluflames83 offline Verified User (1 year, 4 months) Long Term User Shouts: 12 #
An Unknown Location | 1 year ago (46 minutes after post)

Jeff wrote:
If it was up to me, you’ve have an “Email Preferences” tab that looked like

|———————————————————–|

“Get email alerts from Help.com as they happen, or once a day!”

. Immediately . . Daily . . Never . . Message Type
. . . (_) . . . . . . . (_) . . . . (_) . . . . Notices about replies to posts
. . . (_) . . . . . . . (_) . . . . (_) . . . . New invitations
. . . (_) . . . . . . . (_) . . . . (_) . . . . New shouts
. . . (_) . . . . . . . (_) . . . . (_) . . . . New posts in your tags
. . . (_) . . . . . . . (_) . . . . (_) . . . . Updates from Administrators

|———————————————————–|

Something like that

yeah, thats a good idea. more options are always good, but personally i dont get any email notices because if i did there would be too many..

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elysium offline Verified User (1 year, 6 months) Long Term User Shouts: 25 #
An Undisclosed Location | 1 year ago (1 hour, 5 minutes after post)

Does anyone know when the new site will be up and running? Just curious.

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Commander Ikari offline Verified User (1 year, 8 months) Long Term User Shouts: 249 #
An Undisclosed Location | 1 year ago (1 hour, 6 minutes after post)

Mas1st wrote:
Maybe we should just wait for the new site to roll out - I cant wait - Mas1st

I remember the last redesign… long time ago….

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Commander Ikari offline Verified User (1 year, 8 months) Long Term User Shouts: 249 #
An Undisclosed Location | 1 year ago (1 hour, 11 minutes after post)

Commander Ikari wrote:

Mas1st wrote:
Maybe we should just wait for the new site to roll out - I cant wait - Mas1st
I remember the last redesign… long time ago….

http://help.com/post/67252-ugh

post I made at the time.

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~Shie~ offline Verified User (2 years, 1 month) Long Term User Shouts: 10 #
Gloversville, NY, US | 1 year ago (1 hour, 13 minutes after post)

i personally do not have it set up to come through my email for alerts.. but i do agree that there has got to be many changes to this site… especially with the trolls.

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ɐʇɐɯɹǝɟ.Suc offline Verified User (2 years, 9 months) Long Term User Shouts: 5 #
Luton, I1, GB | 1 year ago (1 hour, 14 minutes after post)

Commander Ikari wrote:

Mas1st wrote:
Maybe we should just wait for the new site to roll out - I cant wait - Mas1st

I remember the last redesign… long time ago….

i remember!

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Sasha101 offline Verified User (1 year, 2 months) Long Term User Shouts: 1 #
An Undisclosed Location | 1 year ago (1 hour, 26 minutes after post)

Ok these are my little grumbles lol…. One is the shout box it would be nice if there was an update to it, which would stop you shouting yourself, I know there’s a lot of us that do it, not a biggy but nice if it were a bit different.
The other one is it would be nice if you could get a one on one conversation in private, if someone has problems, they don’t always want to “Air their dirty laundry” in a public, everything is open on here even shouts are not private everyone can see them. I see the reason maybe to stop the pervs amongst us that prey on young girls, Ive seen all that before, but an option to chat in private may be useful, and then maybe a means to report any bad behavior.
Just a thought :-)

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ɐʇɐɯɹǝɟ.Suc offline Verified User (2 years, 9 months) Long Term User Shouts: 5 #
Luton, I1, GB | 1 year ago (1 hour, 30 minutes after post)

Sasha101 wrote:
Ok these are my little grumbles lol…. One is the shout box it would be nice if there was an update to it, which would stop you shouting yourself, I know there’s a lot of us that do it, not a biggy but nice if it were a bit different.
The other one is it would be nice if you could get a one on one conversation in private, if someone has problems, they don’t always want to “Air their dirty laundry” in a public, everything is open on here even shouts are not private everyone can see them. I see the reason maybe to stop the pervs amongst us that prey on young girls, Ive seen all that before, but an option to chat in private may be useful, and then maybe a means to report any bad behavior.
Just a thought :-)

Jeff has said thousands of times before that the whole private thing would be bad and i think Yousef agrees

blockquote>Sasha - you can open your email to anyone - all you have to do is put them on your friends list. This means you dont have to publish your contact details. - Mas Also the anon function is there for the specific reason that established users can ask for help without revealing themselves. - Mas /blockquote>

also sometimes its useful to shout yourself

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Laina1312 offline Verified User (1 year, 1 month) Long Term User Shouts: 1 #
An Undisclosed Location | 1 year ago (3 hours, 38 minutes after post)

Sasha101 wrote:
Ok these are my little grumbles lol…. One is the shout box it would be nice if there was an update to it, which would stop you shouting yourself, I know there’s a lot of us that do it, not a biggy but nice if it were a bit different.
The other one is it would be nice if you could get a one on one conversation in private, if someone has problems, they don’t always want to “Air their dirty laundry” in a public, everything is open on here even shouts are not private everyone can see them. I see the reason maybe to stop the pervs amongst us that prey on young girls, Ive seen all that before, but an option to chat in private may be useful, and then maybe a means to report any bad behavior.
Just a thought :-)

I agree. I hate it when I shout myself, makes me feel like an idiot, and I don’t see why we can’t just have private messages like other sites. I don’t really like giving out my e-mail address to people on websites, but it also bugs me that my converations are public. It could be a little stalkerish.

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WashuChan offline Verified User (1 year, 5 months) Long Term User Shouts: 3 #
An Unknown Location | 1 year ago (1 day, 1 hour after post)

Mas1st wrote:
Maybe we should just wait for the new site to roll out - I cant wait - Mas1st

We are getting a new site? Im so behind in the talk lately… crap.

Email alearts would be cool, expecially if you are one to check email first when you hop on the web. Me personally, I dont need them, so the option to turn them off is awsome to me.

PS, Its cool to meet an admin for the first time. :D! Hi! lol!

Laina1312 wrote:
I agree. I hate it when I shout myself, makes me feel like an idiot, and I don’t see why we can’t just have private messages like other sites. I don’t really like giving out my e-mail address to people on websites, but it also bugs me that my converations are public. It could be a little stalkerish.

TOTALLY AGREE! I hate shouting myself too, its embarassing! Even when I have been here over 3 months… its still… well… makes me feel like a total noob. lol!

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Commander Ikari offline Verified User (1 year, 8 months) Long Term User Shouts: 249 #
An Undisclosed Location | 1 year ago (1 day, 1 hour after post)

The reason we can shout ourselves is so we can just have people talk in one shoutbox, not fill up all of them, have to switch between shoutboxes…

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Laina1312 offline Verified User (1 year, 1 month) Long Term User Shouts: 1 #
An Undisclosed Location | 1 year ago (1 day, 2 hours after post)

But who checks other people’s shoutboxes for messages? That doesn’t make any sense.

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Commander Ikari offline Verified User (1 year, 8 months) Long Term User Shouts: 249 #
An Undisclosed Location | 1 year ago (1 day, 3 hours after post)

Laina1312 wrote:
But who checks other people’s shoutboxes for messages? That doesn’t make any sense.

The web designer thought people would just use a shoutbox to keep the conversation in one place, it just never happened.

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Laina1312 offline Verified User (1 year, 1 month) Long Term User Shouts: 1 #
An Undisclosed Location | 1 year ago (1 day, 3 hours after post)

No kidding.

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ɐʇɐɯɹǝɟ.Suc offline Verified User (2 years, 9 months) Long Term User Shouts: 5 #
Luton, I1, GB | 1 year ago (1 day, 17 hours after post)

Commander Ikari wrote:

Laina1312 wrote:
But who checks other people’s shoutboxes for messages? That doesn’t make any sense.

The web designer thought people would just use a shoutbox to keep the conversation in one place, it just never happened.

which is why the shouttrail was invented

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WashuChan offline Verified User (1 year, 5 months) Long Term User Shouts: 3 #
An Unknown Location | 1 year ago (1 day, 21 hours after post)

I like shouttrail. Very good invention. :D Thank you mister designer!

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Ditzy offline Verified User (2 years, 8 months) Help.com Volunteer Moderator Long Term User Shouts: 44 #
Ventura, CA, US | 1 year ago (1 week, 2 days after post)

omgosh - hai and welcome back Jeff :) nice to see you still visiting :)

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