friends help: Geek help needed - Help.com

Perhaps her mail client doesn’t have those set up. Changing :) to a smiley isn’t html, its something your client does. What do you both use?

The only way to guarantee that everyone actually sees a smiley face is to use an image. Some clients may have a emoticon menu that actually adds an image, I’m not sure. But like soc0out said, what’s actually in the email is just the ‘:)’ the email client is replacing that with a graphic just for you to see.

I would assume if she used Thunderbird, then the problem would be fixed.

Its not necessarily html, arloste is right.

I’m putting way too much work into this…but what Thunderbird is doing is this:

span class=”moz-smiley-s1″> span> :-) /span>

So any email client that recognizes the “moz-smiley-s1″ CSS class will probably show a smiley. Everything else will just show characters.

lol, find a picture of a smiley on the internet and we’ll show you how to include them in a html email.

arloste, demonstrated css, but i don’t think you’re going to learn web language just for email use.

Most clients will have something you can click at the top of the email “show images” or something along those lines.

LOL Florie… sorry you asked now?

If she used Thunderbird, she could select the emoticons too.

No, likely actually.

Each client can switch out certain symbols for certain images.

:) is relatively common, so Eudora might change it to an image.

That’s possible, or Eudora might not have the code to replace characters with images. She could just use the selection box (or whatever) to include emoticons.

Is she just trying to type “:)” and it turn into a picture?

She might not be able to type a symbol and have it be an image. She’ll need to insert the actual image.

If that doesn’t help i’ll download Eudora. :-) and we’ll figure it out together.