music help: I have not been able to burn music from a CD to my drive. - Help.com

brandonwhite33
offline Verified (1 year, 9 months) Visit brandonwhite33's shoutbox
Madison, WI, US

I have not been able to burn music from a CD to my drive.

I can watch movies and play music from my portable hard drive, but every time I put in a CD I get an error that it can not be read cause it is dirty. Can anyone HELP?

This open post was written 1 year, 1 month ago | V/U/S: 200, 34, 1 | Edit Post | Leave a reply | Report Post


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Since writing this post brandonwhite33 may have helped people, but has not within the last 4 days. brandonwhite33 is a verified member, has been around for 1 year, 9 months and has 4 posts and 16 replies to their name.

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soc0ut offline Verified User (1 year, 1 month) Long Term User Shouts: 9 #
An Undisclosed Location | 1 year, 1 month ago (4 minutes after post)

Is the drive capable of burning cd’s?

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soc0ut offline Verified User (1 year, 1 month) Long Term User Shouts: 9 #
An Undisclosed Location | 1 year, 1 month ago (15 minutes after post)

Not being condescending, but it might not have the capability.

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closed offline Verified User (1 year, 2 months) Long Term User Shouts: 53 #
An Undisclosed Location | 1 year, 1 month ago (24 minutes after post)

what does it say on the cover (flip down lid) of your CD drive?

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brandonwhite33 offline Verified User (1 year, 9 months) Long Term User Shouts: 0 #
Madison, WI, US | 1 year, 1 month ago (19 hours, 5 minutes after post)

I bought a HP last year it is an ‘AMD Phenom(tm) 9500 Quad-Core Processor 2.20GHz; 3.00 GB memory, running Vista Home Premium, with a system rating of a 5.2 (recently checked). I was running Vista Ultimate 64bit and switched back to 32bit, but have not Upgraded back to Ultimate for no reason. I have not had any problems running either OS. I just added more storage for music downloads in a menu I found, but that was not the problem. It does not make sense to me.

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soc0ut offline Verified User (1 year, 1 month) Long Term User Shouts: 9 #
An Undisclosed Location | 1 year, 1 month ago (19 hours, 21 minutes after post)

There should be a little symbol on the front of the drive, if you can communicate what the picture is maybe we can tell you if the drive burns cd’s.

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closed offline Verified User (1 year, 2 months) Long Term User Shouts: 53 #
An Undisclosed Location | 1 year, 1 month ago (19 hours, 23 minutes after post)

for instance, does it have RW on the lid?

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closed offline Verified User (1 year, 2 months) Long Term User Shouts: 53 #
An Undisclosed Location | 1 year, 1 month ago (19 hours, 24 minutes after post)

I wanted an AMD, in Acer. ended up with Intel Core 2 Q6600 Quad-core 2.4GHz 3GB RAM

my rating is 5.4 :P

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brandonwhite33 offline Verified User (1 year, 9 months) Long Term User Shouts: 0 #
Madison, WI, US | 1 year, 1 month ago (20 hours, 4 minutes after post)

lightscribe DVD Super Multi Drive / CD Burner, is on the lid. I am trying to rip from disk to computer. Thanks

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closed offline Verified User (1 year, 2 months) Long Term User Shouts: 53 #
An Undisclosed Location | 1 year, 1 month ago (20 hours, 7 minutes after post)

then it should work. a CD burner should do just that.

go to my computer, right click on that drive and see if everything is shown as working properly.

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closed offline Verified User (1 year, 2 months) Long Term User Shouts: 53 #
An Undisclosed Location | 1 year, 1 month ago (20 hours, 8 minutes after post)

also, check in your burning software for a choice of drives to set as default.
it might be the other one.

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brandonwhite33 offline Verified User (1 year, 9 months) Long Term User Shouts: 0 #
Madison, WI, US | 1 year, 1 month ago (20 hours, 13 minutes after post)

Under Hardware. Device Status: This device is working properly

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brandonwhite33 offline Verified User (1 year, 9 months) Long Term User Shouts: 0 #
Madison, WI, US | 1 year, 1 month ago (20 hours, 15 minutes after post)

Burning software? where?

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closed offline Verified User (1 year, 2 months) Long Term User Shouts: 53 #
An Undisclosed Location | 1 year, 1 month ago (20 hours, 16 minutes after post)

have you been able to burn CDs yet?

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brandonwhite33 offline Verified User (1 year, 9 months) Long Term User Shouts: 0 #
Madison, WI, US | 1 year, 1 month ago (20 hours, 20 minutes after post)

NO! It just says error. I get a folder where it should go, no songs. The error says the disk is dirty, buy they are not at all.

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closed offline Verified User (1 year, 2 months) Long Term User Shouts: 53 #
An Undisclosed Location | 1 year, 1 month ago (20 hours, 22 minutes after post)

have a look in your programs list for any burning software like Nero, NTI, burnatonce
check anything you’re not sure of and see if it is for burning.

it may be that there’s just no software associated with the drive yet.

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brandonwhite33 offline Verified User (1 year, 9 months) Long Term User Shouts: 0 #
Madison, WI, US | 1 year, 1 month ago (20 hours, 26 minutes after post)

I don’t have any of that I just use window media player. I’m not sure where to look. To look at my software I installed I go to install/uninstall programs in the control panel.

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closed offline Verified User (1 year, 2 months) Long Term User Shouts: 53 #
An Undisclosed Location | 1 year, 1 month ago (20 hours, 29 minutes after post)

you don’t need to do that.
you can click on START
then again on ALL PROGRAMS

so you have used windows media player to burn CDs on this computer, with that drive, before?

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brandonwhite33 offline Verified User (1 year, 9 months) Long Term User Shouts: 0 #
Madison, WI, US | 1 year, 1 month ago (20 hours, 29 minutes after post)

Windows Features: Rip Listener, just toggled on, says will take a few moments.

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closed offline Verified User (1 year, 2 months) Long Term User Shouts: 53 #
An Undisclosed Location | 1 year, 1 month ago (20 hours, 30 minutes after post)

ok

I don’t know that one

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brandonwhite33 offline Verified User (1 year, 9 months) Long Term User Shouts: 0 #
Madison, WI, US | 1 year, 1 month ago (20 hours, 31 minutes after post)

I only have windows and itunes, which I don’t use, it was downloaded when I got a viewer for a tutorial.

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closed offline Verified User (1 year, 2 months) Long Term User Shouts: 53 #
An Undisclosed Location | 1 year, 1 month ago (20 hours, 33 minutes after post)

ok
wow, your computer is empty!!

lemme think if I can find you something

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brandonwhite33 offline Verified User (1 year, 9 months) Long Term User Shouts: 0 #
Madison, WI, US | 1 year, 1 month ago (20 hours, 34 minutes after post)

Ya, I did a clean install a month ago.

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closed offline Verified User (1 year, 2 months) Long Term User Shouts: 53 #
An Undisclosed Location | 1 year, 1 month ago (20 hours, 37 minutes after post)
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closed offline Verified User (1 year, 2 months) Long Term User Shouts: 53 #
An Undisclosed Location | 1 year, 1 month ago (20 hours, 38 minutes after post)

oops..lol hang on

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closed offline Verified User (1 year, 2 months) Long Term User Shouts: 53 #
An Undisclosed Location | 1 year, 1 month ago (20 hours, 38 minutes after post)
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closed offline Verified User (1 year, 2 months) Long Term User Shouts: 53 #
An Undisclosed Location | 1 year, 1 month ago (20 hours, 39 minutes after post)

download the Final Burner free

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closed offline Verified User (1 year, 2 months) Long Term User Shouts: 53 #
An Undisclosed Location | 1 year, 1 month ago (20 hours, 39 minutes after post)

I downloaded it on mine, it’s virus free
seems to be an okay program

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brandonwhite33 offline Verified User (1 year, 9 months) Long Term User Shouts: 0 #
Madison, WI, US | 1 year, 1 month ago (20 hours, 41 minutes after post)

Thanks, I am in the process.

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brandonwhite33 offline Verified User (1 year, 9 months) Long Term User Shouts: 0 #
Madison, WI, US | 1 year, 1 month ago (20 hours, 52 minutes after post)

I tried it twice it would not download completely.

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closed offline Verified User (1 year, 2 months) Long Term User Shouts: 53 #
An Undisclosed Location | 1 year, 1 month ago (21 hours, 17 minutes after post)

argh

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closed offline Verified User (1 year, 2 months) Long Term User Shouts: 53 #
An Undisclosed Location | 1 year, 1 month ago (21 hours, 22 minutes after post)

do you know how to turn off your antivirus?

some programs don’t install properly with antivirus software working

you can unplug your internet, disable the antivirus, install the software, then turn the antivirus back on and plug your internet back in

worth a try

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closed offline Verified User (1 year, 2 months) Long Term User Shouts: 53 #
An Undisclosed Location | 1 year, 1 month ago (21 hours, 26 minutes after post)

you could also try www.burnatonce.com

I used it all the time on my XP machine, but my Vista one has good software with it

it’s very simple to use.

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brandonwhite33 offline Verified User (1 year, 9 months) Long Term User Shouts: 0 #
Madison, WI, US | 1 year, 1 month ago (21 hours, 33 minutes after post)

Thanks for your help! You got me on the right track.

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closed offline Verified User (1 year, 2 months) Long Term User Shouts: 53 #
An Undisclosed Location | 1 year, 1 month ago (21 hours, 33 minutes after post)

I hope it works for you.

you’re welcome.

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