computer help: Sound not working? - Help.com



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Sound not working?

The sound on my laptop works fine, but when I try to play a video on the internet (any video) the sound won’t play. I’ve tried restarting my computer, but that didn’t work.

This open post was written 12 months ago | V/U/S: 291, 9, 2 | Edit Post | Leave a reply | Report Post


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Time Traveller offline Verified User (1 year, 8 months) Long Term User Shouts: 8 #
An Undisclosed Location | 12 months ago (7 minutes after post)

check the sound cable, or it may be on mute.

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Anonymous #
12 months ago (11 minutes after post)

…how do I do that?

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Time Traveller offline Verified User (1 year, 8 months) Long Term User Shouts: 8 #
An Undisclosed Location | 12 months ago (13 minutes after post)

One of the cables attached to the box and screen is for sound. on mine it is light green and the place to plug it is light green too.

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Time Traveller offline Verified User (1 year, 8 months) Long Term User Shouts: 8 #
An Undisclosed Location | 12 months ago (14 minutes after post)

Check the mute button, try pressing it when your video is on and see if it switches off mute also. Good luck, I hope this helps.

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Anonymous #
12 months ago (19 minutes after post)

I have laptop…so I the only cable that’s plugged into it is the power cord.

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Junaid offline Verified User (1 year, 10 months) Long Term User Shouts: 1 #
Eastbourne, E2, GB | 12 months ago (22 minutes after post)

What browser are you using and which site are you viewing the videos on?

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Anonymous #
12 months ago (26 minutes after post)

Firefox.

And it’s not a certain site. It’s all sites.

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Junaid offline Verified User (1 year, 10 months) Long Term User Shouts: 1 #
Eastbourne, E2, GB | 12 months ago (36 minutes after post)

Have you tried a different browser to view the videos?

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Anonymous #
12 months ago (42 minutes after post)

Hmm..

It just starting working again.

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