How do I set up a verified membership account?
Setting up an account is free and easy. You can immediately start off with a temporary account that allows you to ask questions and post replies - but this account will deactivate after 24 hours. At that point, any posts/replies you wrote will be removed from public view.
Step 1: In order to start using Help.com, write a question or reply to a post. Simply supply your email address* when asked. This sets up your temporary account.
* = Note, you must be 13 years of age or older to register.
Step 2: After replying or posting a question, you must do a one-time email verification of your account. If you give us a correct email address, we will email you a welcome letter that includes a secure login link that is unique to your account. (So don’t show it to anyone else or they could impersonate you!) Simply click this login link and your account will become verified and registered as permanent.
Notice that this login link sends you to your Account Administration page. We do this because we strongly encourage people to fill in their profile information. The rest of the community is more likely to interact with you if they know a little about you and your interests.
How can I get an account login link?
We send you a secure login link in several welcome emails, but if you fail to see any of these, click this link to have another login link emailed to your in-box at any time:
http://help.com/login
An email will immediately be sent to you, however, if you see nothing for several minutes please check to see if the email was directed to your junk mail or spam folder instead of your in-box. Open the message and find the secure web link to your Account Administration page. As you click this link, your account will become permanent. It also jumps you to your Account Administration page.
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