Find help: How can I install DirectX 9.0c on my HP TouchSmart computer without having to pay $50+ more to the geek squad? - Help.com

robsutherlan
offline Unverified (11 months, 3 weeks) Visit robsutherlan's shoutbox
An Unknown Location

How can I install DirectX 9.0c on my HP TouchSmart computer without having to pay $50+ more to the geek squad?

I have already gone to every site and I can possibly find, only to get the same error message “another program is running this script. cloe that program and try to install again”. Problem is, there is nothing else running…

This open post was written 11 months, 3 weeks ago | V/U/S: 874, 4, 5 | Edit Post | Leave a reply | Report Post


Reciprocity (0) Reciprocation Failure -- The poster has NOT helped anyone else yet!

Since writing this post robsutherlan may have helped people, but has not within the last 4 days. robsutherlan is not a verified member, has been around for 11 months, 3 weeks and has 1 posts and 0 replies to their name.

Post Tags (10)

computer, directx, running, geek, Find, Error, Geek Squad, Message, error message, program (How Tags Affect Reciprocity)

Replies (4)

Where were you?

Click and drag to move the map around. FAQ: How we place people on this map »
You can also watch events on Help.com as they happen
Mouse over the map for 2 seconds to see an expanded, interactive view

The Clue offline Verified User (4 years) Long Term User Shouts: 16 #
Minot, ND, US | 11 months, 3 weeks ago (7 hours, 15 minutes after post)

You have a bug on your pc or your registry need to be cleaned. Use CCleaner it has a regestry cleaner and its free.

If your PC seems like its slowing down and having a hard time surfing the web or just doesn’t seem right. If you think that you have a virus or bug. You need to clean it out first to find out what’s causing the problems. Here’s a few programs that I use regularly and they take very little time and skill to run.
You should go to http://download.com and get these programs.
AD WARE AND SPY WARE REMOVERS:
AD-Aware: http://www.download.com/3120-20_4.htm…
Spybot search and destroy: http://www.download.com/Spybot-Search…
CCleaner: http://www.download.com/CCleaner/3000…
If you don’t have an Antivirus program you can use.
Avast: http://www.download.com/Avast-Home-Ed…
or AVG: http://www.download.com/AVG-Anti-Viru…
and for your firewall a good program is
Zone Alarm: http://www.download.com/ZoneAlarm-Fir…
Install these programs and run them regularly. This will keep your system clean and running properly. These programs are free and Download.com is a part of CNET (the site that your posting on right now). Hope this helps :-)

Quote this reply Report this reply to moderators
Help me with: Question for the 360 gamers
Anonymous #
11 months, 2 weeks ago (4 days, 18 hours after post)

what DirectX do you have now?

Quote this reply Report this reply to moderators
bminkle offline Unverified User #
An Unknown Location | 11 months ago (2 weeks, 5 days after post)

I had the same problem. Here’s how I fixed it. I looked in my Regedit files with Windows Explorer and found that a process called Controls.exe was using Direct3D. I then opened the Task Manager (using Ctrl-Alt-Delete), went to the Processes tab and shut down Controls.exe. Next I installed DirectX, and it worked! Once my install was complete, I Restarted. I’m not sure what Controls.exe does, but once I Restarted, it was back running again in the Processes tab of the Task Manager.

Hope this helps.

Quote this reply Report this reply to moderators
This account has been deactivated.
captarmest offline Unverified User #
An Unknown Location | 10 months ago (1 month, 2 weeks after post)

I am having the same problem, I am trying to get dx9 for flight simulator x. I couldn’t find a contrl.exe on the task manager. I also have an hp touchsmart.

Quote this reply Report this reply to moderators
This account has been deactivated.

Invite Others to Help

A logged in and verified Help.com member has the ability to setup a Friends List and invite others to help with posts.