ethics help: Ok, - Help.com

Ok,

So I ordered a photograph from an artist I admire very much. He sells his prints online for $35. He took about 1 month to get back to me after I sent payment via PayPal, saying that he was busy with a tour. It’s totally understandable. Unfortunately, I had started a claim with PayPal that resulted in me getting $33 of my money back. The artist apologized for the delay and said he would throw in a 2nd picture for free as compensation. I told him I would send him the money as soon as the pictures arrived. Lo and behold, I get the pictures about a week later and… there’s only 1. That would be ok, I guess, IF IT WERE THE RIGHT PICTURE! He’s in the UK now, touring, so I know I won’t get the right picture I ordered for months, and I can’t exactly return the picture he sent me ’cause it has my name on it. (He autographed it for me.)

Here is the question: What do I do? Send him $33 for a picture I don’t really like… (I really don’t like it!) Or do I just let it go, accept that I paid $2 for a picture I didn’t want and move on with my life? Do I send him money for the print, anyway? After all, he did pay to get it printed and shipped.

My gut says, talk to him and try to work it out. But I know he can’t exactly take the pic back ’cause it has my name on it. And even if he could, he’s on tour, so I would need to wait a reaaallly long time to get this taken care of.

My brain says, **** it. Just let it go.

What do I do???

- Torn

This open post was written 10 months, 2 weeks ago | V/U/S: 60, 4, 2 | Edit Post | Leave a reply | Report Post


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Since writing this post tor may have helped people, but has not within the last 4 days. tor is not a verified member, has been around for 10 months, 2 weeks and has 1 posts and 12 replies to their name.

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Matt in England offline Verified User (10 months, 3 weeks) Long Term User Shouts: 52 #
An Unknown Location | 10 months, 2 weeks ago (8 minutes after post)

send it back to him with a $5 dollar note inside saying that hopefully the $5 should reimburse him for the postage costs when he sent it to you, and also let the note say that it’s the wrong image, so here it is back, and if he manages to send you the right picture, then you’ll send him the money.

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tor offline Unverified User #
An Unknown Location | 10 months, 2 weeks ago (21 minutes after post)

he says it cost him $10 alone to print the picture. i don’t want to pay $10 + s/h for something i didn’t want… do I just give him $12 and keep the pic?

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Matt in England offline Verified User (10 months, 3 weeks) Long Term User Shouts: 52 #
An Unknown Location | 10 months, 2 weeks ago (24 minutes after post)

well if it was clearly stated that you wanted picture A, and you both understood that you wanted picture A, and then he sends you picture B, the costs should rest with him. If this is the case, send it back to him, and say sorry for the misunderstanding and leave it at that. If he can’t get orders right that’s his problem.

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tor offline Unverified User #
An Unknown Location | 10 months, 2 weeks ago (27 minutes after post)

that’s true.

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