It’s no secret that this site is comprised of many people that endorse it with generosity, dependability, and honesty.
But in order for all three of those qualities to agree, this site must perpetuate consistently in accordance to any natural community. That’s right, a natural community that dedicates itself to the satisfaction of the people consuming it. I’ve been a member here for almost two years now, and I don’t want a gold star or a letter of recommendation. What I want, what every single member on this website deserves, is an attentive administrator that commits themselves to redressing the slightest of issues and also ensures the essence of this site is always content. Now ordinarily, we can endure a few technical faults or maybe even some petty trolls on a daily basis. But when you’re assigned the profession as an administrator for CNET, and your duty is to guarantee the welfare for a website you were given authority over, then it is your responsibilty to do your job. These people whom are registered here, have made a career out of helping people with problems and misfortunes. I am even confident enough to proclaim that we even saved lives in the process. Saved the lives of many people throughout this vast world with just the typing from a keyboard. People around the world of many diverse cultures and races put their trust, their lives in your site, hoping for salvation and security. If you ask me, I would tell you that every person that contributes advice now and in the past has a greater responsibilty than any administrator. You provide the destination, and WE will make the call. It’s that simple.
I use to regard help.com as a second family. I could depend on people to help me and I know they could rely on me to do the same. But look at us all, we’re disintegrating each day because of the negligence on behalf of a person we’re suppose to trust. Well, I can assure you one thing, without people accompanying this site then it will fail to exist. Many users have already resigned their status here. I don’t blame them either. As time goes on in this anomalous environment, the numbers will continue to decrease. As you all are probably already aware, I don’t expect this to captivate a cnet official but only to captivate the right people already inducted here. You’re all welcome to give your own testimony about this site. In fact, I encourage anyone and everyone who captures this post, with even the slightest concern, to comment and invite other members to join.
If we cannot depend on YOU for an efficient site with an expeditious administrator, then why should you depend on all of us to stay?
Since writing this post Good ole boyhas helped in 4 other users' posts within the last 4 days.
Good ole boyis a verified member,
has been around for 2 years, 9 months
and has 152 posts
and 5,780 replies
to their name.
Well. I think the site reached stagnation in its development. I took part in a post a few months ago to brainstorm ideas for the new site that was alleged to be created, and I felt like I contributed some good ideas, along with the other users replying, who contributed their own good ideas. I think things would improve vastly if some of those changes could be implemented.
Well. I think only a community wide involvement could serve to get the ball rolling. If we had sort of a parliamentary meeting, deciding about each idea in turn, we could codify a list to petition and present to the administrator.
US Citizen w/Rights wrote: Well. I think only a community wide involvement could serve to get the ball rolling. If we had sort of a parliamentary meeting, deciding about each idea in turn, we could codify a list to petition and present to the administrator.
Well, I was hoping this could be a modified parliamentary meeting featuring everyones thoughts and ideas for rehabilitation.
We don’t have any rules for the proceedings. Every post I’ve been in trying to accomplish something as a group fell apart without rule governing its proceedings.
I think the majority would agree that this community needs to be redressed with no hesitation, so it can return to somewhat of a normal functioning habitat.
For instance, if this new version of help is imminent and everything we expect it to be, is it still fair for admins to drag us through mud and have the current site deteriorate in the process until the extraordinary one ready for use? No, that’s terrible business on their behalf and we deserve better conditions.
Indeed well said, mills. I also have been a member for almost 2 years, and I remember when I would jump at the chance at any point to help whenever I can. I implemented myself on here hours upon hours trying to give people the proof that people care, and that people will listen, and try to give something in return. I felt needed when someone came and asked for our help, because they were asking us, to help.
It’s a mighty thing when someone can turn to someone they don’t know and put their trust and honesty into us. I didn’t just feel proud for me, but I felt proud for the others who helped as well. What is sad to see, is that since the deterioation of the site recently, (or actually, it’s been 3 months already, even more disappointing) has meant that so many problems are falling on deaf ears, not just the administrator’s. I used to rely on going through the new post notices to be able to go back to what I’ve missed when I haven’t been able to be here. It made me able to reach out for many others. I assume I’m not the only one, because replies have decreased on posts immensely, and even replies on a fresh post are being left until it’s halfway down the page. Mainly because they have no idea a new post is THERE.
What worries me is that some could be in dire trouble. Perhaps a crisis situation of emotional issues (I’m sure you know the type I’m talking about) and while in the past we’ve been able to save peoples lives by replying and giving instant support, it’s being left in the dust now, and that could be extremely dangerous. I’m scared that one day, we might not be aware that someone is once again in that position, and desperately needs our help, and we won’t be able to provide it for them if we don’t know what’s going on.
I miss help and the way it used to be. When I felt a sense of hope coming here each day, and almost all day to do whatever I could emotionally, and practically. However nowdays, I find myself coming here out of hope that something will be changed, and it never is. It’s a sad, and empty feeling rather than feeling elated and useful.
US Citizen w/Rights wrote: Well. I think only a community wide involvement could serve to get the ball rolling. If we had sort of a parliamentary meeting, deciding about each idea in turn, we could codify a list to petition and present to the administrator.
This would work IF they cared (big “if”). But as you see, their representative, Yourabi, can’t be bothered to answer a simple question.
It’s no secret that this site is comprised of many people that endorse it with generosity, dependability, and honesty. But in order for all three of those qualities to agree, this site must perpetuate consistently in accordance to any natural community. That’s right, a natural community that dedicates itself to the satisfaction of the people consuming it. I’ve been a member here for almost two years now, and I don’t want a gold star or a letter of recommendation. What I want, what every single member on this website deserves, is an attentive administrator that commits themselves to redressing the slightest of issues and also ensures the essence of this site is always content. Now ordinarily, we can endure a few technical faults or maybe even some petty trolls on a daily basis. But when you’re assigned the profession as an administrator for CNET, and your duty is to guarantee the welfare for a website you were given authority over, then it is your responsibilty to do your job. These people whom are registered here, have made a career out of helping people with problems and misfortunes. I am even confident enough to proclaim that we even saved lives in the process. Saved the lives of many people throughout this vast world with just the typing from a keyboard. People around the world of many diverse cultures and races put their trust, their lives in your site, hoping for salvation and security. If you ask me, I would tell you that every person that contributes advice now and in the past has a greater responsibilty then any administrator. You provide the destination, and WE will make the call. It’s that simple.
I use to regard help.com as a second family. I could depend on people to help me and I know they could rely on me to do the same. But look at us all, we’re disintegrating each day because of the negligence on behalf of a person we’re suppose to trust. Well, I can assure you one thing, without people accompanying this site then it will fail to exist. Many users have already resigned their status here. I don’t blame them either. As time goes on in this anomalous environment, the numbers will continue to decrease. As you all are probably already aware, I don’t expect this captivate a cnet official but only to captivate the right people already inducted here. You’re all welcome to give your own testimony about this site. In fact, I encourage anyone and everyone who captures this post, with even the slightest concern, to comment and invite other members to join.
If we cannot depend on YOU for an efficient site with an expeditious administrator, then why should you depend on all us to stay?
It’s no secret that this site is comprised of many people that endorse it with generosity, dependability, and honesty. But in order for all three of those qualities to agree, this site must perpetuate consistently in accordance to any natural community. That’s right, a natural community that dedicates itself to the satisfaction of the people consuming it. I’ve been a member here for almost two years now, and I don’t want a gold star or a letter of recommendation. What I want, what every single member on this website deserves, is an attentive administrator that commits themselves to redressing the slightest of issues and also ensures the essence of this site is always content. Now ordinarily, we can endure a few technical faults or maybe even some petty trolls on a daily basis. But when you’re assigned the profession as an administrator for CNET, and your duty is to guarantee the welfare for a website you were given authority over, then it is your responsibilty to do your job. These people whom are registered here, have made a career out of helping people with problems and misfortunes. I am even confident enough to proclaim that we even saved lives in the process. Saved the lives of many people throughout this vast world with just the typing from a keyboard. People around the world of many diverse cultures and races put their trust, their lives in your site, hoping for salvation and security. If you ask me, I would tell you that every person that contributes advice now and in the past has a greater responsibilty then any administrator. You provide the destination, and WE will make the call. It’s that simple.
I use to regard help.com as a second family. I could depend on people to help me and I know they could rely on me to do the same. But look at us all, we’re disintegrating each day because of the negligence on behalf of a person we’re suppose to trust. Well, I can assure you one thing, without people accompanying this site then it will fail to exist. Many users have already resigned their status here. I don’t blame them either. As time goes on in this anomalous environment, the numbers will continue to decrease. As you all are probably already aware, I don’t expect this to captivate a cnet official but only to captivate the right people already inducted here. You’re all welcome to give your own testimony about this site. In fact, I encourage anyone and everyone who captures this post, with even the slightest concern, to comment and invite other members to join.
If we cannot depend on YOU for an efficient site with an expeditious administrator, then why should you depend on all us to stay?
You know Grace, those last two lines in your reply are my sentiments exactly. I log on now anticipating this vivid banner over the top of the screen claiming a miraculous change of some sort. And after several months now of entering here with that yearning hope for restoration, I now realize that it is becoming more and more of just a daydream.
Indeed, mills. :( And it is sad to see indeed. A friend of mine was a away from help for things that couldn’t be helped, and came back here to find it a barren wasteland, almost.
I never thought I would say this; but even I have considered leaving this site. If I do, it’s going to hurt badly. I’ve made so many good friends here, and I love them dearly, and I love meeting new friends and treating them with the same compassion. This place restored my faith in humanity when I thought there was barely a shred left in the world.
However, at the same time, I cannot stay in a place where someone who, like people have said, is supposed to be representing such a fine contrubition to global humanity, doesn’t believe in what they are presenting. It almost seems like a complete lie of what this site is supposed to be. And I can’t put my trust in that if I’m giving to such an empty cause.
I think Yourabi or someone connected to cnet still captures information that is presented here. This place has inherited disorder for months now, and you mean to tell me that there isn’t a sole capable or willing enough to cease it?
Surely someone has the potential to invoke someone who actually cares to stabilize the site. Are you telling me every single cnet official it unfamiliar with these problems? I don’t think so.
CBS/Cnet has probably decided to put it’s resources into their sites that actually make them money. I can’t imagine they actually make much money, if any, from the few ads that are posted here.
I like how cnet doesn’t provide any information concerning a temporary failure in the site or administrative duties, but rather they expect all of us to clam up and carry on as if it were another ordinary day.
I suppose the question is: when will this insanity ever end?
It is another ordinary day. If they shut this site down, it wouldn’t make one bit of difference to them. They’re a company, they’re worried about their bottom line just like every other company out there right now.
A while back, I asked if you all would stay if this became a paid site.
Most said NO. Well this is the result. This site makes, at best, enough to pay for the server it is on, nothing left over for a full time admin. Jeff, and some of the others that used to be around, did the admin here as a hoppy, and it was secondary to thier actual jobs.
Now, i dont say we should all be charged membership fees, but, in all fairness, you get what you pay for.
Perhaps, maybe, we can find a solution, but i tell you that it will not be a case of “Come fix it for me”.
I agree with the thoughts expressed here, but I also live in a real place, and know that a for profit company will not waste money on a virtual playground that they get no benefit from. If only…
mills wrote: I like how cnet doesn’t provide any information concerning a temporary failure in the site or administrative duties, but rather they expect all of us to clam up and carry on as if it were another ordinary day.
I suppose the question is: when will this insanity ever end?
The thing is, I don’t think “they” expect ANYTHING, because “they” do not care.
The whole idea that Help has a soul is a fiction, like most things on the Interweb [thanks Ikari]. Its “soul” consists only of our own … and the place just doesn’t work anymore. Does it?????
again, that is my point. So to punish him, and the admin, you would prefer things remain the same.
since i must explain myself, I have people, and maybe, just maybe, can get things addressed, but why should i do that for the type of people that just complain and want everyone else to, as i said above, “fix it for me”
So, to anyone else, same question. I have been off the site for a few months, and been back for a few weeks, and do not notice any issues.
So..whats wrong specifically? if you want to work toward change, it requires actual work.
All right. The user list in chat is broken. It lists way too many users in chat, that are almost certainly not there. And notices are broken because users are no longer notified when a post matching their personal tags is posted.
I am not here as much as I used to be (haha…I got a life!!! LOL) but what I have noticed is that most of the people I enjoyed conversing with are just simply gone for various reasons. Not all but most.
Notices are not functioning properly and avatars can’t be changed.
But what I find to be the biggest change is that there is a lot more belly aching on this site about the site then ever before, guess what happens to a snowball when it rolls downhill, it becomes an avalanche.
Perhaps if people were to accept the fact that this is a free site and the admins are doing the best they can, when they can, and the users were to focus on helping each other again despite the notice problems, the problems wouldn’t get in the way of the purpose of the site.
Do you really think that is a fair characterization? You know no regular users have access to the html source of the site. How can you blame people for not fixing something if they aren’t given the opportunity to fix it?
I think it is a very fair generalization of the way the things are in general - not just on this site. People expect more for less (or nothing) and when things go wrong there is more fingering point and blaming vs. rolling up the sleeves to HELP solve the issue or at the very least if assistance is hampered by lack of ability, support those who are doing what they can.
flash back to the old commerical - I’d like to buy the world a coke…
Zero+1 wrote: see above…I asked what was wrong, and it took forever to get a straight answer.did anyone try doing what i am going to do? Contact C-net directly?
Zero+1 wrote: see above…I asked what was wrong, and it took forever to get a straight answer.
did anyone try doing what i am going to do? Contact C-net directly?
What part of my two replies justifies you using the exaggeration “forever”? Why are you being antagonistic to people who only want to see this site improved?
Avatars can not be changed, and some dissapear and show only as blank boxes (or blank boxes with red Xs depending on your browser)
I have noticed shouttrails go missing and only show one persons shout instead of the two in the shouttrail.
(but admittingly I only saw this once so maybe it’s just me)
then there is the occasional lag, but eh nothings perfect.
also I changed my name and then it when I tied to change it back it said my name was taken and I seriously doubt that it was in the brief amount of time I changed it (like five minutes tops)
if there is anything else I’m forgetting, or this isnt as clear as I thought it to be sorry.
what you said Zero is true this place is free and we cant just whine about having other people fix it, so thanks to all those who do what they can :)
mills wrote: But when you’re assigned the profession as an administrator for CNET, and your duty is to guarantee the welfare for a website you were given authority over, then it is your responsibilty to do your job.
This is wrong.
Yourabi is not FULLY assigned to Help.com
No one is.
But I do agree that something has to be done about the site.
And ASAP.
You’re probably right, I’m sure he has co-admins that are never revealed here. But on this site, he has been the only inactive admin that I’ve seen in the past several months. Therefore it is his responsibility to maintain it.
Brian, you make so valid points that I’ve seemed to overlook. And now the more I think about it, the more I think that it involves financial issues. Anyway, since we seem to be out options I thought I would join the new emo websites and see what they have to offer.
regardless of weather or not help is his full time responsibility, its still fallen into a state of disrepair inconsistent with even part time responsibility.
Wow! Hats off to Zero+1 for getting Yurababi’s attention, Yurababi for fixing chat, and to Mills for getting Zero+1’s attention. Others have been posting and replying about the problems here for weeks, with no results to show for their efforts.
The volunteers here on help.com deserve to go on helping. Personally, I would not mind in the least seeing more advertising on this site. I would also consider purchasing goods and services offered for sale on this website.
This website will never be replaced by any other because of its name. When someone is sitting at a computer desperately needing help, what do they type?
Here’s another issue: http://help.com/post/234289-am-i-the-…
Ok, so the ability to use HTML tags in posts and replies was removed, that’s unfortunate as it makes it very difficult to add any emphasis or emotion to the text you’re writing but I can understand why such a step would be taken. But, having been taken, to leaves the FAQs stating that HTML is allowable and to leave the post preview function showing the tags as working is rather poor IMO.
Apart from that, while I may not be the longest-serving member, in the time I’ve been here, I’ve seen a number of people, members who seemed to be long-standing and well-liked, get banned.
I understand that order has to be kept, rules have to be followed and that somewhere along the line someone has to make these sorts of decisions based on the way a member behaves but there does, as I have said, seem to be a rather high number of rather senior (if that’s a correct way of putting it) members disappear, with seemingly no account being taken for the time they have spent here as a member, following the rules and helping others out.
Now I know I don’t have any right as such to question the decisions taken as I am not privy to all the information and circumstances surrounding each one but I just feel that some of the bans seem, on the surface at least, to be rather harsh and some sort of reassurance or explanation would be nice.
As for the whole debate about what rights we as members have and how that relates to whether the site is free or not, even if we don’t contribute directly to Help’s financial situation, a website like this is here for it’s members, without us it would have no function.
So, whilst CNet have every right to want to run their business in whatever way they want and to focus on the most profitable parts of it (especially understandable given the current financial climate), to argue that we have no right to speak out when we feel the site is not well run also seems rather crass, especially given, as others have pointed out, we have no opportunity to implement any changes we would like to see ourselves.
I guess what I’m saying is there’s always more than one side to everything and having a go at each other is the last thing we need to do.
Only the mods (possibly) would know whether Yousef (aka Yourabi) is really incompetent, lazy, doesn’t care or if he is under orders to work on something else.. to not bother with help.com until he meets other deadlines. I’m not making any excuses for him. We’ll probably find out that he has been lying in the bathroom floor screaming “I’ve fallen and I can’t get up!” (If only he had bought one of those Medic Alert bracelets.) The truth is, whatever the reasons, performance has been abysmal.
Mills the first reply on this post said that your call would fall on deaf ears. I applaud you for trying. Everything you said was true. I also understand that Xeno is trying to petition CBS. He’s an excellent wordsmith and I’m sure has crafted a powerful argument.
But Yousef isn’t going to do a thing. When and if he finally does read any of these posts, he won’t react with “Shucks guys, sorry I’ve been busy,” but with retribution for his critics.
Last spring/summer I put up a post calling for us to create a backup site. Yourabi suddenly showed his face here long enough to scold me for starting rumors that the site might go down. I closed the post and tried to be more understanding. An admin who either doesn’t answer, and when he does answer does it with a curt tone, isn’t going to have a change of heart and give in to member demands.
The ONLY way is to oust his *** by getting to the person who signs his paycheck. And maybe Xeno will find out who that person is, but even then we’re likely to get nowhere with only a petition.
Here’s an idea. Tell me if it sucks..
We need to put CBS in a position of receiving bad PR for screwing up this site. If you’ll send me video clips (sound bites) about your experiences here I’ll put together a video news release (VNR) and send it to CBS News and CBS Corporate Headquarters. If they ignore THAT, then we post it on Youtube and send it to AP, Reuters, CNN, NPR, Fox, MSNBC and anyone else we can think of.
Can you see CNN doing a report on how a community of people who help the jobless and depressed (during a severe recession) are being let down by the CBS media giant? Think sound bites of how you’ve helped and been helped. We have some dramatic stories among us. David and Goliath makes for good TV. And the Daily Show parody of a CBS spokesperson trying to explain why they hate depressed people would be awesome. Whether or not it ever made the airwaves, CBS public relations department would be concerned that it COULD make the air.
Not only would CBS suddenly find an admin capable of responding to users and fixing problems, they wouldn’t dare shut us down.
It’s no secret that this site is comprised of many people that endorse it with generosity, dependability, and honesty. But in order for all three of those qualities to agree, this site must perpetuate consistently in accordance to any natural community. That’s right, a natural community that dedicates itself to the satisfaction of the people consuming it. I’ve been a member here for almost two years now, and I don’t want a gold star or a letter of recommendation. What I want, what every single member on this website deserves, is an attentive administrator that commits themselves to redressing the slightest of issues and also ensures the essence of this site is always content. Now ordinarily, we can endure a few technical faults or maybe even some petty trolls on a daily basis. But when you’re assigned the profession as an administrator for CNET, and your duty is to guarantee the welfare for a website you were given authority over, then it is your responsibilty to do your job. These people whom are registered here, have made a career out of helping people with problems and misfortunes. I am even confident enough to proclaim that we even saved lives in the process. Saved the lives of many people throughout this vast world with just the typing from a keyboard. People around the world of many diverse cultures and races put their trust, their lives in your site, hoping for salvation and security. If you ask me, I would tell you that every person that contributes advice now and in the past has a greater responsibilty then any administrator. You provide the destination, and WE will make the call. It’s that simple.
I use to regard help.com as a second family. I could depend on people to help me and I know they could rely on me to do the same. But look at us all, we’re disintegrating each day because of the negligence on behalf of a person we’re suppose to trust. Well, I can assure you one thing, without people accompanying this site then it will fail to exist. Many users have already resigned their status here. I don’t blame them either. As time goes on in this anomalous environment, the numbers will continue to decrease. As you all are probably already aware, I don’t expect this to captivate a cnet official but only to captivate the right people already inducted here. You’re all welcome to give your own testimony about this site. In fact, I encourage anyone and everyone who captures this post, with even the slightest concern, to comment and invite other members to join.
If we cannot depend on YOU for an efficient site with an expeditious administrator, then why should you depend on all of us to stay?
The main purpose of this site is for people to ask questions and get answers. That part still works. Everything else is just fluff, including chat and avatars. As long as posting and replying still work, I don’t blame them for not being in a hurry to fix all of the other crap. They probably have more important things to do, like work on things they actually get paid for so they can support their families.
I agree jcd, but it’s 2009 now and I expected a little more after closing in on 2 years now. I notice you’ve had a memorable experience also here judging by your long term status. This site is suppose to evolve or at least stabilize, not dissolve inevitably. It amazes me how much has changed over the course of a couple of months. And after an exceptional term well spent here, I cannot recall such diversity prior to these last few months. I can also solemnly say that the admins we had commissioned before Yourabi actually gave a ****.
~Grace~ wrote: And count me in if you plan to go ahead with that idea.
Let’s first see if Xeno makes any progress with his petition. Any sort of direct appeal to CBS would have to be done carefully and with legal advice. All we are asking for is the site to be functional. The lag and issues of there being no CBS employee present, monitoring and responsive to problems here presents liability that CBS should, if they knew about it, be quick to address.
And I agree with jcd that the functions of customizing avatars, adding videos and pics and such are fluff.
My 2 cents: I have been visiting this site for about 2 years and as long as I have the time I will continue to use this site (in whatever state it is in). Yes, it’s a pain in the butt when things aren’t working properly, however, to be honest, I don’t really care, that’s life, sometimes things break. It would, of course, be nice if they were fixed within seconds of them breaking, but I can’t fix them and I suspect that those that can might have other things to do with their day, so I trust that eventually they will be fixed. I’m patient and I wait. I make do with what does work and I remember why I came here in the first place. I came here to help people and I feel that I can still do that (site broken or not). I think enough people have made it clear that there are some problems with this site and I’m sure those with the power to fix it have it on their ‘to do’ list. I think it might be worthwhile remembering why we’re here in the first place (and that we can leave anytime we want) and spending less time moaning about the cosmetics and frills. Now go help somebody!
I was going to mention previously that the issues here went a lot deeper than the inconsequential cosmetics. But I’m sure that is now unnecessary now that we’ve the minor errors repaired. And for those of you that like to label it complaining, well just remember that this “complaining” is probably what contributed to the appeal of reparation.
mills wrote: And for those of you that like to label it complaining, well just remember that this “complaining” is probably what contributed to the appeal of reparation.
I seriously doubt that. The complaining has been going on non-stop about these particular issues. What set your post apart from some of the others was not the complaining, but the fascinating writing and logic, and your personal positive attributes and connections. That’s how it seems to me.
Although I’m sure there are still some people here that would classify my post and replies through insinuation as some sort of complaining, nevertheless.
Never you, Mills, Never you. Any reference i made to complainers had to do with the ones that where so vocal with the problems, but no speaking up with possible solutions.
Zero+1 wrote: Never you, Mills, Never you. Any reference i made to complainers had to do with the ones that where so vocal with the problems, but no speaking up with possible solutions.
I know Brian. You’re the textbook definition of an unfeigned person. And I’m not offended by anyone who does ascribe my name to that category. I’m just happy we can move on now and forget about these minor setbacks.
oh c’mon people. ive been here for a year and nine months, and sure i dont have 10,000 replies like many of you, i only have just over 3,000, but i think i come on here often enough to ask WHY is everyone complaining so much?! help.com isnt here for avatars, or html, or whatever the hell else you think is wrong with this site. its here for asking questions and getting advice, and its never failed me for either of those two purposes. myspace is for social networking, and when people decided they thought it sucked, they moved onto facebook. if you think help.com is so terrible just cause some technical stuff is messed up, then leave for yahoo answers. as for me, i love this site. it serves its purpose, and is better than yahoo answers cause you can actually get to know people, and thats really all that’s important right?
Jdevil - exactly…as I put above the really problem with this site right now is all the belly aching. If people were to focus on the purpose of the site rather than the fact they can’t change their AV or get notices, the site would be much better.
it doesn’t hurt to have facebook or others - but don’t slam this site because of petty reasons the site is still HELP.COM.
Well, I can assure you one thing, without people accompanying this site then it will fail to exist. Many users have already resigned their status here. I don’t blame them either. As time goes on in this anomalous environment, the numbers will continue to decrease.
i dont understand why cnet themselves havent seen a drop in numbers… numbers in ‘population on this site as well as numbers in the paycheck they get off from this site… from everyone leaving… it seems like they would want something done to fix it.. or atleast come here to see what the hell is going on with it to make so many drop like flies all at once..
i personally havent been on because it is just not the same anymore.. you are right.. this place i called my 2nd home… friends i considered my family… i mean, i still do.. but this place is just not the same anymore… and when i do come here, i do go straight to my invites and try to answer them all.. because i dont like to ignore those who wish to receive my replies… but im not here every day all day long like i once use to be… and what a shame… because its not just me who feels this way…
it takes just one person to fix this site to make it better and who knows when that is ever going to be… i mean for god’s sake.. get more mods on here.. adult mods who know how to use TOS for everyone.. not just those who are not their friends!!! mods from all over the world so that this place can be monitored 24/7 not just a couple of hours a day… and there has to be more than just a couple.. there has to be a couple on at a time… this place could be great again… just like it once was…
Jade - yeah, really the only reason i ever feel annoyed with help.com is cause of the users who are always complaining about it. And i’m not even sure what theyre talking about..notices have always worked for me!
silverwings - i agree..and that’s not something admins can fix.
shie - because long term users are leaving, and although that feels major to you cause you know everyone, i doubt it shows up in statistics, cause there are a lot of new people who come here everyday just to ask one question then leave.
I am concerned about an environment that is designated to help and assist people with problems, but yet feels the need to criticize them and question the manner in which they’re simply asking for help. You insist on calling it complaining, and with your granted liberting opinion, you have every right to call it what you desire. But when they persist at it superfluously, then I start to wonder if they’re nothing more than a hypocrite. You see, I consider this site a business nonetheless, but there is a congenial quality in human nature that tends to cause people to grow fond of a territory and the surrounding people. We have the friend feature here, and rightfully you have the ability to determine the degree of your friendship for that person over the internet as opposed to reality. But because someone has a little more sentimental attraction to this site and feels concerned for the other people they’ve helped and bonded with along the way, doesn’t mean you need to condemn their disposition.
Just now saw this post. Yea, I’m late. But I am here now.
1st) I do not mind people complaining. Cant fix a prob if ya dont know what it is! But I am getting a little tired of the repitition of compainers and then the compainers of the complainers complaining. So, I guess I am complaining about the complainers of complaing members.
2nd) I emailed yourabi and told him my computer is broken and that I will be on remarkably less until I get a new one. In that email I included a list of broken things on the site. The reply I got said Chat is fixed. Some of the other issues are being looked into. Yourabi pointed out to me a couple things. His teams schedule is pretty crazy. He had about a day and a half to dedicate to help.com last week. He is sorry he can not address more of the issues.
I would like to ask you all to remember that companies are downsizing. This means less people to do the same work. Combine that with a merger and you get less people for the more work.
3rd) Yourabi is a developer. That is where he is ordered to spend his time. Help.com’s face lift has been put on hold until things are stable again. However, that does not mean we are forgotten. Yourabi will still be the developer for this site but we are getting a new admin in addition to him who will be here to actually administrate this site. Something that is not really part of Yourabi’s primary job. This should be happening in 2 or 3 weeks.
Brian… Sorry, I can’t delete that email right now. My pda cuts off the end of the web page where the delete button is. I will ask Anthrax to get to it as soon as he is back.
I know there was more I wanted to say but I also can not scroll up and type at the same time. I need to update this…
The legal bits of the merger where done and over months ago. I have worked with a company that merged. The time it takes to get both sides up to speed with one another and comunication and transering if equipment, data, personel, and general stuff takes a very long time. Took my company at the time 3 years. And you still can not transfure from one side to the other and keep your siniority.
If the problem with notices persists it might encourage more effective, accurate, and widespread use of invitations. The invitations could be a human-powered notice system, with the benefits of human intelligence rather than the inaccurate tagging, and could help people identify more realistically how they and others are helpful. In practical terms, we could scan the list for relevant friends as a standard response to any post, and then send invites messages as inoffensive as notices — no begging, guilt-tripping, advertising, just a note that we think they might have relevant skills, knowledge or talent.
mills wrote: I am concerned about an environment that is designated to help and assist people with problems, but yet feels the need to criticize them and question the manner in which they’re simply asking for help. You insist on calling it complaining, and with your granted liberting opinion, you have every right to call it what you desire. But when they persist at it superfluously, then I start to wonder if they’re nothing more than a hypocrite. You see, I consider this site a business nonetheless, but there is a congenial quality in human nature that tends to cause people to grow fond of a territory and the surrounding people. We have the friend feature here, and rightfully you have the ability to determine the degree of your friendship for that person over the internet as opposed to reality. But because someone has a little more sentimental attraction to this site and feels concerned for the other people they’ve helped and bonded with along the way, doesn’t mean you need to condemn their disposition.
uhmm sorry i don’t really have any idea what you’re saying. but sorry if i offended you, it just makes me sad to see regulars leaving this site for reasons that i view as fairly insignificant.
i met a lot of people who helped when i was down and hope to give back as much as i can by offering advice (hopefully good advice.
True lots of people are trying to help, but there are also others who just want to make you feel miserable,
i try to help without judging the person, sometimes with tough questions, i made new friends here, but it does not help when you meet or hear about really negative people insulting your friends or hurting your friend’s feeling, but your online friends can also hurt your feelings.
People seem to carry their problems with them, so the virtual world is just as the same as the real world,
one of the mysteries, at least for me, is the suicide posts, and truly admire the members who are able to deal with these posts,
why do people think about suicide, its an ancient subject, when did people think that the grass is greener elsewhere, and why would anyone think that the misery and pain would not follow them wherever they go?
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