Since writing this post yourabi
may have helped people, but has not within the last 4 days.
yourabiis a verified member,
has been around for 1 year, 8 months
and has 10 posts
and 226 replies
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Hi All. I’m the new admin. Let me know if you have any ideas of how we can refocus Help.com. Changes will probably have to happen. We have very limited technical resources.
Probably a suggestion, but maybe you should get yourself an official-looking avatar, instead of the generic letter, H. Make yourself distinct from everyone else.
Cole Becket wrote: Probably a suggestion, but maybe you should get yourself an official-looking avatar, instead of the generic letter, H. Make yourself distinct from everyone else.
Find me a good one and I might use it. This site is about Help, so please help.
Cole Becket wrote: Probably a suggestion, but maybe you should get yourself an official-looking avatar, instead of the generic letter, H. Make yourself distinct from everyone else.
Find me a good one and I might use it. This site is about Help, so please help.
I can only help so much and I’m taking off, thanks for the offer though.
Yes those notices not coming in, need to be fixed! Definitely a priority. People are leaving the website because it’s just not as dynamic as it used to be mainly because of that.
Welcome to you, Helpmod! :)
TulipsDream invited 17 users to read this post 9 months, 2 weeks ago.
One suggestion that would help is to have a channel of communication for admins and mods getting messages out to the user community. Many people won’t see this post, or won’t see it right away. An announcements page or some similar means of communicating plans and changes would be greatly appreciated by the loyal user community.
tjwoods wrote: One suggestion that would help is to have a channel of communication for admins and mods getting messages out to the user community. Many people won’t see this post, or won’t see it right away. An announcements page or some similar means of communicating plans and changes would be greatly appreciated by the loyal user community.
We have extremely limited technical resources. If you can figure out a way to do this easily, I am open. I honestly think its too hard to implement though. We do have a mod forum though, so hopefully I can get some good mods to work with.
tjwoods wrote: One suggestion that would help is to have a channel of communication for admins and mods getting messages out to the user community. Many people won’t see this post, or won’t see it right away. An announcements page or some similar means of communicating plans and changes would be greatly appreciated by the loyal user community.
We have extremely limited technical resources. If you can figure out a way to do this easily, I am open. I honestly think its too hard to implement though. We do have a mod forum though, so hopefully I can get some good mods to work with.
A web page with announcements doesn’t require much code. You don’t need to take feedback from users on it, just provide a place for occasional news, such as the arrival of a new admin or a new moderator. Adding an announcement doesn’t have to be any more complicated than adding a line to a FAQ or revising the About Us page. Even if you don’t have a content management system, this shouldn’t require a lot of resources.
And Helpmod (Jeezzz! Do you have a name?),that color change from orange to blue is a really good idea! It’ll help keep the atmosphere a little more peaceful around here which is most definitely a good thing!
Helpmod in case you are wondering what we all look like, here’s a clip of us at the annual help.com convention. Or at least this is how we may seem right now, lol.
Pae wrote: Every time I go to change my avatar the new one just doesn’t come up. Other users have been having the same problem. Some works, some don’t. I don’t get any notices saying anything either about it.
Yourabi said it might take a while for some peopele to see the changes like victoria sponge there.
So what still needs to be done to get the site back to normal?
notices, and the help search when you make a new post always comes up empty, other then that, things are okay here right?
Subscription-based notices work, but people used to get notices about posts with tags that matched their profile tags.
Anyway, people don’t complain about things like that as loudly as they complain that they wish the great administrators would say something, anything, so this post in itself probably granted a lot of wishes.
HI new admin, I hope you stick around a little longer..
Thanks yourabi for what you have done even if the stuff you have done has been unknown to the rest of us I am sure it helped in the long run.
Subscription-based notices work, but people used to get notices about posts with tags that matched their profile tags.
Anyway, people don’t complain about things like that as loudly as they complain that they wish the great administrators would say something, anything, so this post in itself probably granted a lot of wishes.
Right and since I said Auto Tagging was broken it would logically follow that TAG based subscriptions aren’t working either. Again, it’s not notices, it’s only auto tagging that is not working.
helpmod wrote: Hi All. I’m the new admin. Let me know if you have any ideas of how we can refocus Help.com. Changes will probably have to happen. We have very limited technical resources.
hey, welcome :) I have a post about ideas for help. lots of good ones, but it’s a very large post
welcome helpmod!!! you will find yourself in a new world of family… and eventually fit right in…
other things that this place needs are mods… mods from different locations all over the world.. so that they can be on at different times of the day so that this site can be monitored at all hours, every minute of every day… as the trolls have a way to get around and tend to cause a lot of mischief..
Hello, I haven’t read all the replies yet…
But I’d just like to say a big thanks to Yousef for all the stuff he has done on the site
And a big welcome to our new Admin, looking forward to getting to know you a little better!
Wow you mean this place actually has admins?
hahaha
Welcome aboard dude fasten your seat belt and make sure your seat is in its up and locked position.
Enjoy your flight
tjwoods wrote: One suggestion that would help is to have a channel of communication for admins and mods getting messages out to the user community. Many people won’t see this post, or won’t see it right away. An announcements page or some similar means of communicating plans and changes would be greatly appreciated by the loyal user community.
We have extremely limited technical resources. If you can figure out a way to do this easily, I am open. I honestly think its too hard to implement though. We do have a mod forum though, so hopefully I can get some good mods to work with.
I am concerned by the line “extremely limited technical resources” - I love this place and have a bit of a coding background. There are others here with huge technical experience. IS there a way we can get on board on help? Is help needed?
Silverwings wrote: Thanks to everyone for making this site possible, many lives have been changed as a result, and it is most appreciated by many.
God Bless…
Nicely put, Silverwings.
This website is the answer to many prayers. Even though users get frustrated over details, most of us just keep trying to be helpful to those who search the Internet looking for help.
Welcome Helpmod. You will be the one the helpers turn to for help. I think that makes you king of the helpers. Wear your new crown proudly and in good health.
Samm xD™ wrote: Of course there are things such as moderators…We currently have 3 main active ones…http://help.com/user/6117-anthraxhttp://help.com/user/113946-sullyhtt p://help.com/user/15253-kModerators are distinguished by the small yellow star on their profile and replies
So how does someone become such a volunteer moderator? And what are the obligations one has?
Sans wrote: Helpmod in case you are wondering what we all look like, here’s a clip of us at the annual help.com convention. Or at least this is how we may seem right now, lol.
This may be daft but is there a way we could have a FAQ section, eg for people who want to verify their friendster account, so helpers dont get annoyed and the posters dont get ignored or sarcastic comments made as we have seen the same post so many times.
Technically we all ready have an announcements feature, I have mentioned this to helpmod and I hope that the current moderators mention it to him as well.
Samm xD™ wrote: Technically we all ready have an announcements feature, I have mentioned this to helpmod and I hope that the current moderators mention it to him as well.
Huh? Is it one that has never been used, or am I just dense in not recognizing it?
Samm xD™ wrote: It’s an announcement bar thing. it’s not to big, it was used when the site pretty much crashed.
And posts about the site were linked in it.
It sounds good. I just think a place where people who care could look up site news would be useful. Any old blog software would suffice for that, if nothing bespoke were available. This site lives or dies based on its user community, and that user community needs engagement if it is going to be loyal and enthusiastic.
Welcome helpmod,
First thing I suppose is introducing myself, I am Ireland-1, and strive for perfection and helping everyone I have a vast knowledge of fixing computers and if you ever need help, me or The Clue (user who appear the most) are great at fixing them, I wish you good luck in the future.
Samm xD™ wrote: It’s an announcement bar thing. it’s not to big, it was used when the site pretty much crashed.
And posts about the site were linked in it.
It sounds good. I just think a place where people who care could look up site news would be useful. Any old blog software would suffice for that, if nothing bespoke were available. This site lives or dies based on its user community, and that user community needs engagement if it is going to be loyal and enthusiastic.
Biggest problem is that currently, there are no CNET staff members that are dedicated only to the this project. The last staff member that was, was Jeff and that was a long time ago. Therefore, it’s hard to provide information when there really isn’t that much going on. The mods have a seperate site to communicate on but really 99% of the discussions there are regarding misconduct between users. Until we start seeing some development on this project, there isn’t really much news to report.
And yes, the announcement bar has been called into action once or twice in the last year by myself in regards to service issues with the site.
Is there a way you can go about re-changing your user name? And lastly, is there a way I become a mod at help.com ? Someone who moderates the content/threads.
rainmaker0 wrote: Is there a way you can go about re-changing your user name? And lastly, is there a way I become a mod at help.com ? Someone who moderates the content/threads.
lucif wrote: I volunteer for Moderator
Rule #1 of joining the mod club: Don’t ask to join the mod club.
rainmaker0 wrote: Is there a way you can go about re-changing your user name? And lastly, is there a way I become a mod at help.com ? Someone who moderates the content/threads.
lucif wrote: I volunteer for Moderator
Rule #1 of joining the mod club: Don’t ask to join the mod club.
rainmaker0 wrote: Is there a way you can go about re-changing your user name? And lastly, is there a way I become a mod at help.com ? Someone who moderates the content/threads.
lucif wrote: I volunteer for Moderator
Rule #1 of joining the mod club: Don’t ask to join the mod club.
rule 1: Don’t ask to be a mod
rule 2: Don’t ask to be a mod
rainmaker0 wrote: Is there a way you can go about re-changing your user name? And lastly, is there a way I become a mod at help.com ? Someone who moderates the content/threads.
lucif wrote: I volunteer for Moderator
Rule #1 of joining the mod club: Don’t ask to join the mod club.
rule 1: Don’t ask to be a modrule 2: Don’t ask to be a mod
rainmaker0 wrote: Is there a way you can go about re-changing your user name? And lastly, is there a way I become a mod at help.com ? Someone who moderates the content/threads.
lucif wrote: I volunteer for Moderator
Rule #1 of joining the mod club: Don’t ask to join the mod club.
rainmaker0 wrote: Is there a way you can go about re-changing your user name? And lastly, is there a way I become a mod at help.com ? Someone who moderates the content/threads.
lucif wrote: I volunteer for Moderator
Rule #1 of joining the mod club: Don’t ask to join the mod club.
Moderators who actually want to be moderators might tend to stick around longer and perhaps even do a better job than those randomly recruited for their potential moderator aptitude.
Michael Leibman wrote: Moderators who actually want to be moderators might tend to stick around longer and perhaps even do a better job than those randomly recruited for their potential moderator aptitude.
Really? I find quite the opposite. I find that most of the users who ask to be a mod are really just doing it for the power. If we feel that your conduct and policies on the site accurately portray the ToS, we may consider you to be a mod. Asking to be a mod does none of those things.
DaNi♠HaTes♠You wrote: moderators who actually want to be moderators, never get to be a moderator
We haven’t added a new mod in months. And that was only 1 mod. It was maybe a year before that when a bunch of new mods were added.
Michael Leibman wrote: Moderators who actually want to be moderators might tend to stick around longer and perhaps even do a better job than those randomly recruited for their potential moderator aptitude.
Really? I find quite the opposite. I find that most of the users who ask to be a mod are really just doing it for the power.
Those are the most vocal and visible ones, but a person who actually cares and wants to do a job usually does it better than those who don’t.
People could tell me I’d be a good moderator till they’re blue in the face and it doesn’t mean I’d bother doing a decent job if that’s not what I want to do.
I’m a Big Brother in person here and a volunteer distress counsellor at my University; I thought it would be a great way for me to help others with my experience with problems/issues/situations if I could be a mod. Which is why I asked, how else do you apply to be a mod, except by asking questions.
I wouldn’t do it just for the power, I want to do it because I think that I’d be good at it and it would be good to have a moderator in a completely different timezone from the other mods, bringing some new inspiration and ideas to the team, along with various other reasons, as I’m sure the multiple other members who want to be moderators as well.
Samm xD™ wrote: I wouldn’t do it just for the power, I want to do it because I think that I’d be good at it and it would be good to have a moderator in a completely different timezone from the other mods, bringing some new inspiration and ideas to the team, along with various other reasons, as I’m sure the multiple other members who want to be moderators as well.
and I am certain you are a real team player and would be excited at the opportunity to help people….
Samm xD™ wrote: I wouldn’t do it just for the power, I want to do it because I think that I’d be good at it and it would be good to have a moderator in a completely different timezone from the other mods, bringing some new inspiration and ideas to the team, along with various other reasons, as I’m sure the multiple other members who want to be moderators as well.
I’m the same as well, I also have solid website design ability, so I can help on a technical scale as well. Plus it’d be great to have a Canadian moderator. My thriving blog could also attract other new people to this site.
Samm xD™ wrote: I wouldn’t do it just for the power, I want to do it because I think that I’d be good at it and it would be good to have a moderator in a completely different timezone from the other mods, bringing some new inspiration and ideas to the team, along with various other reasons, as I’m sure the multiple other members who want to be moderators as well.
I’m the same as well, I also have solid website design ability, so I can help on a technical scale as well. Plus it’d be great to have a Canadian moderator. My thriving blog could also attract other new people to this site.
And I’m sure you volunteer at homeless shelters and have a 5.0 GPA
Samm xD™ wrote: I wouldn’t do it just for the power, I want to do it because I think that I’d be good at it and it would be good to have a moderator in a completely different timezone from the other mods, bringing some new inspiration and ideas to the team, along with various other reasons, as I’m sure the multiple other members who want to be moderators as well.
I’m the same as well, I also have solid website design ability, so I can help on a technical scale as well. Plus it’d be great to have a Canadian moderator. My thriving blog could also attract other new people to this site.
And I’m sure you volunteer at homeless shelters and have a 5.0 GPA
I volunteer at the local highschool as a teacher’s assistant, and I have 3.4GPA. haha.
Samm xD™ wrote: I wouldn’t do it just for the power, I want to do it because I think that I’d be good at it and it would be good to have a moderator in a completely different timezone from the other mods, bringing some new inspiration and ideas to the team, along with various other reasons, as I’m sure the multiple other members who want to be moderators as well.
I’m the same as well, I also have solid website design ability, so I can help on a technical scale as well. Plus it’d be great to have a Canadian moderator. My thriving blog could also attract other new people to this site.
And I’m sure you volunteer at homeless shelters and have a 5.0 GPA
I volunteer at the local highschool as a teacher’s assistant, and I have 3.4GPA. haha.
Samm xD™ wrote: I wouldn’t do it just for the power, I want to do it because I think that I’d be good at it and it would be good to have a moderator in a completely different timezone from the other mods, bringing some new inspiration and ideas to the team, along with various other reasons, as I’m sure the multiple other members who want to be moderators as well.
I’m the same as well, I also have solid website design ability, so I can help on a technical scale as well. Plus it’d be great to have a Canadian moderator. My thriving blog could also attract other new people to this site.
And I’m sure you volunteer at homeless shelters and have a 5.0 GPA
I volunteer at the local highschool as a teacher’s assistant, and I have 3.4GPA. haha.
Where are you from lucif, i.e. what country if you don’t mind me asking, that way I might be able to help you understand it, basically the person got a B1 in most of his exams.
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