computer help: I have a major problem with my windows vista dell computer! - Help.com

drewpride7
offline Unverified (8 months, 1 week) Visit drewpride7's shoutbox
An Unknown Location

I have a major problem with my windows vista dell computer!

I bought it with the understanding that I would have a free months usage of mcaffe (protects computer from spyware and other viruses)! I also bought a years worth of mcaffe protection that came on a disk. I planned to remove my free month version a few days early and program the disk so I would be protected for a year. However, the monthly mcaffe protection stopped working after 2 and a half weeks time, I was unaware because I didn’t check it everyday, went out on the net and got my computer infected with a couple viruses and some spyware. “I know what your thinking” I tried to run the disk to get rid of the problems but I have some really fu—- up spyware that locks and enables my internet ActiveX features from working at all, along with a few other important features that would not allow my mcaffe cd to even run! Does anyone out there know a website where I can find a free virus and spyware remover so I could then get my internet fixed (and other computer problems) so I can then install my one year mcaffe virus and spyware protecter? I would buy a remover but I got laid off two weeks ago and my credit cards are maxed, and my wallet is empty! I do help those who help me though! So please if theres anyone out there who has the knowledge, I could really use your help now. Thank you if you even took the time to read this, Sincerely!

This open post was written 8 months, 1 week ago | V/U/S: 271, 7, 5 | Edit Post | Leave a reply | Report Post


Reciprocity (0) Reciprocation Failure -- The poster has NOT helped anyone else yet!

Since writing this post drewpride7 may have helped people, but has not within the last 4 days. drewpride7 is not a verified member, has been around for 8 months, 1 week and has 1 posts and 0 replies to their name.

Post Tags (4)

Replies (7)

Where were you?

Click and drag to move the map around. FAQ: How we place people on this map »
You can also watch events on Help.com as they happen
Mouse over the map for 2 seconds to see an expanded, interactive view

signmycast offline Verified User (1 year, 10 months) Long Term User Shouts: 6 #
Dublin, 07, IE | 8 months, 1 week ago (6 minutes after post)

You need to contact mcaffe. It was a glitch in their software so they are responsible for fixing it.

Quote this reply Report this reply to moderators
The Clue offline Verified User (4 years) Long Term User Shouts: 19 #
Minot, ND, US | 8 months, 1 week ago (8 minutes after post)

If your PC seems like its slowing down and having a hard time surfing the web or just doesn’t seem right. If you think that you have a virus or bug. You need to clean it out first to find out what’s causing the problems. Here’s a few programs that I use regularly and they take very little time and skill to run.
You should go to http://download.com and get these programs.

AD WARE AND SPY WARE REMOVERS:
AD-Aware: http://www.download.com/3120-20_4.htm…
Spybot search and destroy: http://www.download.com/Spybot-Search…
CCleaner: http://www.download.com/CCleaner/3000…

If you don’t have an Antivirus program you can use.
Avast: http://www.download.com/Avast-Home-Ed…
AVG: http://www.download.com/AVG-Anti-Viru…
Avira AntiVir9: http://download.cnet.com/Avira-AntiVi…

and for your firewall a good program is
Zone Alarm: http://www.download.com/ZoneAlarm-Fir…
Comodo: http://www.download.com/Comodo-Firewa…

Install these programs and run them regularly. This will keep your system clean and running properly. These programs are free and Download.com is a part of CNET (the site that your posting on right now). Hope this helps :-)

Quote this reply Report this reply to moderators
~LazyDaze~ offline Verified User (2 years, 5 months) Help.com Volunteer Moderator Long Term User Shouts: 442 #
An Undisclosed Location | 8 months, 1 week ago (58 minutes after post)

Do you know how tags work??

The post is for your problem you need help with and the tags are for key words so people who are more interested in certian things will know that your post is something about what they know.
Typeing your WHOLE post near enough into tags is just silly.

Quote this reply Report this reply to moderators
Help me with: O M G!
southern_comfort offline Verified User (3 years, 7 months) Long Term User Shouts: 6 #
An Undisclosed Location | 8 months, 1 week ago (59 minutes after post)

Just out of curiosity, what computer are you using to access help.com?

Quote this reply Report this reply to moderators
The Clue offline Verified User (4 years) Long Term User Shouts: 19 #
Minot, ND, US | 8 months, 1 week ago (1 hour, 4 minutes after post)

Good one Lazy I was going to say that myself but my reply was pretty big so I figured that someone else would enlighten the poster. :-)

Quote this reply Report this reply to moderators

fractal.scatter changed the tags on this post: they were "Viruses and spyware on my computer, they are disableing my activex use on the internet, I would buy software to fix it but im broke so if anyone knows of a free virus and spyware removal link please help me and read my post to better understand" 8 months, 1 week ago.

fractal.scatter offline Verified User (10 months, 1 week) Long Term User Shouts: 339 #
An Unknown Location | 8 months, 1 week ago (2 hours, 1 minute after post)

;P

Quote this reply Report this reply to moderators

Invite Others to Help

A logged in and verified Help.com member has the ability to setup a Friends List and invite others to help with posts.