computer help: Need help with my Ipod Touch. - Help.com

Stralock Jenkins
offline Verified (1 year, 5 months) Visit Stralock Jenkins's shoutbox
An Unknown Location

Need help with my Ipod Touch.

Last night, it just started showing the picture with a USB adapter and the Itunes symbol. I connected it to Itunes, and it came up with a message saying that it could not sync because the Ipod was locked with a password. It told me to enter the password on the Ipod. However, I cannot get it to show anything else than the sync to Itunes image.

This open post was written 7 months, 1 week ago | V/U/S: 405, 6, 4 | Edit Post | Leave a reply | Report Post


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Since writing this post Stralock Jenkins may have helped people, but has not within the last 4 days. Stralock Jenkins is a verified member, has been around for 1 year, 5 months and has 4 posts and 6 replies to their name.

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Yoda offline Verified User (1 year) Long Term User Shouts: 5 #
An Undisclosed Location | 7 months, 1 week ago (24 minutes after post)

hmm take it to an apple store….you have to make an appointment and pick a time …and then u go to the store and they are nice and they help u out!

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T_nachell offline Verified User (7 months, 1 week) Long Term User Shouts: 0 #
An Unknown Location | 7 months, 1 week ago (10 hours, 2 minutes after post)

my ipod touch will not change but it will show the battery

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Stralock Jenkins offline Verified User (1 year, 5 months) Long Term User Shouts: 0 #
An Unknown Location | 7 months, 1 week ago (10 hours, 42 minutes after post)

I mean that I can’t enter the code.

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Xaoc offline Verified User (7 months, 1 week) Long Term User Shouts: 3 #
An Unknown Location | 7 months ago (5 days, 12 hours after post)

Unless you have done something to void the warentee, going to a max store and having them help you is your best bet.

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Xaoc offline Verified User (7 months, 1 week) Long Term User Shouts: 3 #
An Unknown Location | 7 months ago (5 days, 12 hours after post)

If you have done something to void the warentee, you are probably SOL. Post what was done here and I will try and help.

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Stralock Jenkins offline Verified User (1 year, 5 months) Long Term User Shouts: 0 #
An Unknown Location | 7 months ago (6 days, 1 hour after post)

Actually, I figured it out. You hold the power and menu button for 10 seconds, then hold just the menu button for ten seconds. It sent it into some kind of reset mode, and then I plugged back into the computer, and it unlocked with all the information on it.

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