New Server Advice
Ok, You’re new at this! Great fun! I have been a waitress for like 2 and 1/2 years and I love being a waitress because I know what to do. And can you believe I’m just 16? Hahah
Always smile with your heart even if a piano just fell over you. But don’t be too cheezy.
Always be nice to the kids. Smile at them like they are the CUTEST creatures you’ve ever seen. Parents like that. Especially the new parents.
Do it before they ask. Have the check before they ask.
Ask if they need a chair booster or a high chair.
Know the menu!!! You must know the menu.
Look the part. Make sure your clothes don’t smell like smoke or something weird. I have seen this all too many times, a fellow waiter will smell like something gross and the guest make a face when the waiter is not looking.
Don’t EVER say “My, what weather we’re having” No no NO. No matter how nice or how terrible the weather is simply say “I heard Friday is suppose to be nice and sunny.” (with a smile, of course.)”
There is always that person that doesn’t know what to order because it’s their first time in the joint. So advise the cooks specialty.
Take the unwanted dishes as soon as they are finished. Don’t let them tell you when to take them.
If you have a big table of 8 or more. Do the “clock”. Quickly stand in front of the table and mark the across from you (mentally) as number 12, then the next one to number 12’s left as number 1 and so on and so forth. So when you serve their drink you have them in the “clock” order. Same goes for their food.
When the guest request something, give them the “anything is possible” look. They love that look.
Never count your tips in front of guest. it makes one look like they are greedy and we don’t want greedy.
Anyways, I hope these tips are of use. If I remember anymore I will send them to you as soon as possible.
By Jenn