Vista help: Hello. - Help.com



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Hello.

I just bought a HP laptop that comes with an “HP Webcam” built into it. I have never used Vista before, and I am having a difficult time navigating it even though I have used Windows since I was a small child! For this reason, I am having real trouble A.)Accessing the camera (i cannot get to it from the control panel….even under “Devices”) and B.) Getting the thing to work. I think that I need to download another program to make it work (dumb) but Vista “Help” is not very helpful in this matter.

Does this make ANY sense? Is there enough information here?

This open post was written 4 months, 3 weeks ago | V/U/S: 68, 8, 3 | Edit Post | Leave a reply | Report Post


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Since writing this post Anonymous may have helped people, but has not within the last 4 days.

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hp laptops, webcams, Vista (How Tags Affect Reciprocity)

Replies (8)

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Abba Zabba offline Verified User (5 months) Long Term User Shouts: 4 #
An Unknown Location | 4 months, 3 weeks ago (8 minutes after post)

Just click the start icon and type in “webcam”, and viola, the program will appear.

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kmunn offline Unverified User #
An Unknown Location | 4 months, 3 weeks ago (10 minutes after post)

It says something to the effect of, “Cannot connect to this capture device. Please choose another capture device under settings or close any programs currently using this device.”

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Abba Zabba offline Verified User (5 months) Long Term User Shouts: 4 #
An Unknown Location | 4 months, 3 weeks ago (11 minutes after post)

Hm. And your not using msn messenger or anything like that?

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The Clue offline Verified User (4 years) Long Term User Shouts: 19 #
Minot, ND, US | 4 months, 3 weeks ago (11 minutes after post)

The camera should turn on when you use movie maker and when you connect with cam in messenger. Hope this helps :-)

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kmunn offline Unverified User #
An Unknown Location | 4 months, 3 weeks ago (13 minutes after post)

nope. AND! When I try to click on “Settings” in my webcam program, it will not acknowledge it. Boo.

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Abba Zabba offline Verified User (5 months) Long Term User Shouts: 4 #
An Unknown Location | 4 months, 3 weeks ago (14 minutes after post)

Well I guess all that’s left to do is contact HP and report faulty software?

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kmunn offline Unverified User #
An Unknown Location | 4 months, 3 weeks ago (16 minutes after post)

Lol. I will probably never use the camera. But, hey. Thanks for all your help!!!

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Abba Zabba offline Verified User (5 months) Long Term User Shouts: 4 #
An Unknown Location | 4 months, 3 weeks ago (17 minutes after post)

You paid for the laptop, you need to get your monies worth. Go to the HP site and follow the instructions from there. Hope it goes well :)

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Help me with: Just because I’m bored & Beefheart is awesome.

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