mental illness help: I need help on how to handle tricky situations with someone who has a mental illness? - Help.com

Always stand in a non threatening stance. Hold your arms by your side with palms facing upward, showing them that you are no threat, while talking with them. If you are in a seated position. Talk softly and never argue with them. Remain calm and add your opinion, thoughts, advise when the situations calls for it, otherwise,listen attentively and be open and honest. They can spot a lier a mile away. They know because most are one. Anything else?

Basicly I’d suggest more or less what works best on anyone being rude
Respond calmly and reasonably.
And If their critics are unjustified, just explain as simpleworded, relaxed and friendly as you can why your behaviour has been well thought through and there is no need for ‘worry’ or make a problem out of it.

Whatever you do, make sure your own behaviour radiates friendliness, reasonability, and positive caring affection in such an honest way that being rude is the last thing they would like to do.

Do not in any way behave vulnerable to whatever they might say or loose the least bit of control over your own personality.

If you’re stable like a rock,
that may help them learning to trust you and calm down.
Probably not allways, but you’re not responsible for their misbehaviour, no matter how mentally disabled they are. Because you’re not in direct control of it.
Only of your own behaviour.

Yes, This person wants to leave the country even though they have no means to leave or to live. Everyone is now their enemy, this peosn is refusing to take their medication and there is no one to help. So should we just back off nad not do anything? Or do something?

What about just seriously discuss how the person has things in mind.
Bring it as if taking his option serious and ask how he wants things organised.
Let such a person find out about the limitations and difficulties/problems of their own plans and leave it upto them to solve it, saying you don’t have a good solution.

Thanks you for all your help. I’ll seriously consider all you’ve written.

One last thing, If you know the person is a danger to self or other, call for help (police or ambulance).