itunes help: Ok, so this is going to be a long one. - Help.com

sticks_and_stones
offline Verified (9 months) Visit sticks_and_stones's shoutbox
An Undisclosed Location

Ok, so this is going to be a long one.

About 2 years ago I got an ipod touch, but didnt have a good enough computer for itunes. So, i downloaded my songs from my sister in laws itunes. When I got itunes soon there after I synced my ipod to the computer and it deleted all my songs. So I started all over.

Then the computer crashed and I was left, once again, without itunes. So I was just downloading songs directly from my ipod. Now I have itunes and I’m afraid it is going to delete all my songs again.

I understand that you are supposed to authorize my computer but I forgot my itunes account password. Everytime I open up my itunes program and click authorize and “forgot password” it tries to open with internet explorer, which does not work on my computer.

We have always got online through AOL and whenever we try to use internet explorer it either freezes, does nothing, or says it cannot not access the internet.

If you can help me in any way at all please do I am getting very frustrated.

This open post was written 3 months ago | V/U/S: 60, 3, 3 | Edit Post | Leave a reply | Report Post


Reciprocity (0) Reciprocation Failure -- The poster has NOT helped anyone else yet!

Since writing this post sticks_and_stones may have helped people, but has not within the last 4 days. sticks_and_stones is a verified member, has been around for 9 months and has 49 posts and 200 replies to their name.

Post Tags (3)

Replies (3)

Where were you?

Click and drag to move the map around. FAQ: How we place people on this map »
You can also watch events on Help.com as they happen
Mouse over the map for 2 seconds to see an expanded, interactive view

SayItsSo offline Verified User (1 year, 10 months) Long Term User Shouts: 13 #
An Undisclosed Location | 3 months ago (27 minutes after post)

go to an apple store or look online at apple.com they have instructions on how to do it and keep ur songs!

Quote this reply Report this reply to moderators
Help me with: HALP!
samsungfirsbusiness offline Verified User (5 months) Long Term User Shouts: 2 #
An Unknown Location | 3 months ago (31 minutes after post)

typical aol im affraid (its who ive got) but well sounds like you need to get the internet and computer looked at to me

Quote this reply Report this reply to moderators
sticks_and_stones offline Verified User (9 months) Long Term User Shouts: 0 #
An Undisclosed Location | 3 months ago (45 minutes after post)

Its ok thanks for the help though. I figured out my password problems. (we made it an apple account not aol.DUH. am i dumb.) Still cant get IE to work but everything else is working fine.

Thanks again!

Quote this reply Report this reply to moderators

Invite Others to Help

A logged in and verified Help.com member has the ability to setup a Friends List and invite others to help with posts.