computer issues help: Have Compaq 3 yr old lap top powers up but has black screen. - Help.com

Life_onthe_rive
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Have Compaq 3 yr old lap top powers up but has black screen.

Sounds indicates working but no displays. Any hints of where to start?

This open post was written 1 month, 4 weeks ago | V/U/S: 67, 4, 2 | Edit Post | Leave a reply | Report Post


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mar98 offline Verified User (1 year, 8 months) Long Term User Shouts: 7 #
Dracut, MA, US | 1 month, 4 weeks ago (9 minutes after post)

Possible causes:
-Monitor is defective
-Video Card Problem
-AGP/PCI-e Connector Problem / Motherboard
-System RAM Problem

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Life_onthe_rive offline Verified User (1 month, 4 weeks) Shouts: 0 #
An Unknown Location | 1 month, 4 weeks ago (30 minutes after post)

Thanks for reply. Im pretty ignorant in computers/ Any suggestions for trouble shooting to find problem. Already paid one so called tech,
Said fan motor burn up and burned mother board but I hear fan running and clicking to indicate attempts of reading or booting. Read your post I aee it written a yr and a half or so ago. You still alive and made it thru another summer. Life is hard when you are alone. There is someone out there for you. Just dont give up. Press on in life. There is destiny and purpose for you. I am a believer and believe there is ONE who is in total control and there is one who is out to decieve and torment your soul. Seek the giver of LIFE. He is able to put the solitary in families. I will be praying for you.

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mar98 offline Verified User (1 year, 8 months) Long Term User Shouts: 7 #
Dracut, MA, US | 1 month, 4 weeks ago (16 hours, 5 minutes after post)

Hi, sorry about the late response. It’s just a process of elimination.

First off, remove the battery and try to start up the laptop. This can fix a whole plethora of odd laptop problems.

If that doesnt work, try connecting an external monitor to your laptop.

-If the external monitor works it likely indicates a screen or screen connection problem.
-If it does NOT work it is likely a motherboard/gpu/cpu/memory failure.
-Since you don’t even see ANY kind of loading screen, it rules out software problems.

You are likely looking at either getting a new screen or motherboard (For laptops, prices are usually about the price of whole new laptop.)
Or new memory/cpu, whose prices are a little more reasonable.

However aside from testing these components in another machine there is nothing you can really do to find out exactly what component you need to replace short of taking it to a real tech.

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mar98 offline Verified User (1 year, 8 months) Long Term User Shouts: 7 #
Dracut, MA, US | 1 month, 4 weeks ago (16 hours, 10 minutes after post)

Oh thanks for reading my post! Yeah, that was a while ago. Last summer was a bit better than the previous two. I am still CRAZY about that girl and that alone hurts so much still. I have since been learning to deal with it and I even started going out with a few different girls which have kept me distracted somewhat, but I just don’t like any of them. I knocked out my depression though and have brought some new things into my life since then to keep me going. Still searching for my purpose and still waiting for her to break up with him (even though I shouldn’t) Haha.

Good luck with your computer!!! I will pray for you too haha.

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