The “currently popular post” seems a bit elitist doesn’t it? - Help.com

The “currently popular post” seems a bit elitist doesn’t it?

Wouldn’t it make more sense to have a “currently neglected post” highlighted?

This closed post was written 3 months, 2 weeks ago | V/U/S: 186, 11, 5 | Edit Post | Report Post


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Oni_Kami offline Verified User (3 months, 2 weeks) Long Term User Shouts: 41 #
An Undisclosed Location | 3 months, 2 weeks ago (12 minutes after post)

No way. The idea is “here’s something that many people like to talk about, so maybe you’d like to join the discussion?” The problem with a “neglected post” is sometimes mods will miss a spam post, and just no one will reply to it, or it might be a math question, so it will be answered in one post, and no one else would need to respond. There’s no way to sort through the bad neglected posts and put just the good ones that go over looked (which, I spend a lot of time here, and I can say does not happen often at all).

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Hysterics offline Verified User (1 year, 8 months) Long Term User Shouts: 53 #
An Unknown Location | 3 months, 2 weeks ago (42 minutes after post)

…………no?

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Anonymous #
3 months, 2 weeks ago (56 minutes after post)

interesting, I agree

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Anonymous #
3 months, 2 weeks ago (57 minutes after post)

though that would be very difficult since so many posts go without any replies, so how could the program pick up on which is most in need

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2d20 offline Verified User (4 months, 2 weeks) Long Term User Shouts: 4 #
An Unknown Location | 3 months, 2 weeks ago (1 hour, 13 minutes after post)

Actually, the current popular post is one of the things that keeps a popular post popular. All part of how epidemics work.

There are 3 elements indicated in every epidemic (not just viral epidemics, social epidemics). The law of the few, the stickiness factor, and the power of context.

Since the neglected posts don’t have the stickiness factor or the power of context, the law of the few is unlikely to apply. Without those three elements, a post has no hope of becoming a sensation.

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runzxc870 offline Verified User (8 months) Long Term User Shouts: 1 #
An Unknown Location | 3 months, 2 weeks ago (15 hours, 19 minutes after post)

Interesting perspectives.

Lets consider if it was a rocket scientist who had a question to ask about global warming, or perhaps a doctor who was on the brink of curing cancer and had a few ideas he/she wanted to run by someone…

There may not be anyone online with an answer to their questions when they first post them. But then one day a rocket scientist in Japan might get really worked up about something, or a doctor in California might feel his life is a wreck after working some horrible 20 hour shift. Each of these people randomly type the URL “www.HELP.com” and come across this site.

The mad rocket scientist from Japan sees a post about global warming in the “Neglected Posts” section of the website, so he works with the other scientist and they end global warming. The scientist who answered the question is now less “mad”, maybe even a little happy, and the problem of global warming is solved. It’s a win-win.

The frenzied doctor from California sees a “Neglected Post” about curing cancer, and works with the other doctor - and voila! It’s cured. They both feel pretty good about themselves, and the world changes as we know it. Win-win again.

An interesting correlation here, is that perhaps some of the most elitist people (ie. doctors and scientists), get most neglected on Help.com, whereas every-day average joes become most popular.

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runzxc870 offline Verified User (8 months) Long Term User Shouts: 1 #
An Unknown Location | 3 months, 2 weeks ago (15 hours, 20 minutes after post)

runzxc870 wrote:
Interesting perspectives.

Lets consider if it was a rocket scientist who had a question to ask about global warming, or perhaps a doctor who was on the brink of curing cancer and had a few ideas he/she wanted to run by someone…

There may not be anyone online with an answer to their questions when they first post them. But then one day a rocket scientist in Japan might get really worked up about something, or a doctor in California might feel his life is a wreck after working some horrible 20 hour shift. Each of these people randomly type the URL “www.HELP.com” and come across this site.

The mad rocket scientist from Japan sees a post about global warming in the “Neglected Posts” section of the website, so he works with the other scientist and they end global warming. The scientist who answered the question is now less “mad”, maybe even a little happy, and the problem of global warming is solved. It’s a win-win.

The frenzied doctor from California sees a “Neglected Post” about curing cancer, and works with the other doctor - and voila! It’s cured. They both feel pretty good about themselves, and the world changes as we know it. Win-win again.

An interesting correlation here, is that perhaps some of the most elitist people (ie. doctors and scientists), get most neglected on Help.com, whereas every-day average joes become most popular.

Disclaimer: Not all doctors and scientists are elitist.

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Anonymous #
3 months, 2 weeks ago (19 hours, 49 minutes after post)

so, how could the programing be set to pick up which posts should be featured as needing attention?

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courtybubble offline Verified User (2 years, 9 months) Help.com Volunteer Moderator Long Term User Shouts: 152 #
An Undisclosed Location | 3 months, 2 weeks ago (20 hours, 38 minutes after post)

no, because the currently neglected posts would all be “verify my friendster plz/ dear friends give me money/my bffs bfs bff likes me, like wat do i do/do my homework for me because im too lazy” and would be a waste of space on the page coz no one would read em anyways.

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runzxc870 offline Verified User (8 months) Long Term User Shouts: 1 #
An Unknown Location | 3 months, 2 weeks ago (21 hours, 15 minutes after post)

There could always be some sort of filtration system to ensure that the pointless dribble and spam posts aren’t included. And then from there, a bit of human moderation to select one or two posts to be featured at a time.

It seems like it would make more sense to put up a “hidden gem” forgotten-about post, rather than making an already popular post even more popular.

(Rooting for the underdogs baby!)

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