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An employee had a corporate American Express card and
because the employee’s bank account was thrown into a massive negative which caused her not to be able to pay off the Amex Card. She has talked with her Employer and told them the situation and was told that this was now her personal bill with American Express. American Express has given this to a collection agency (NCO) and the collection agency has been calling the employee on the job to collect the money in full. However, she has told them several times that she can’t have calls at work and they would have to call her on her cell phone. They continue to call her at work. She told them what she could afford to pay monthly on several occasions but was declined and told she had to pay in full or pay a substantial amount upfront or else they would contact her employer and let them know she’s not paying the bill. My question is can they call her employer and let them know what is going on? The collection agency has threaten her with this over the last week and made her agree to an amount that she doesn’t have. What can she do?
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