change help: why isn’t my picture showing up, and how do i change my

Andy :)

why isn’t my picture showing up, and how do i change

my picture

This open post was written 2 years, 10 months ago | V/U/S: 422, 19, 1 | Edit Post | Leave a reply | Report Post

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Since writing this post Andy :) may have helped people, but has not within the last 4 days. Andy :) is a verified member, has been around for 3 years and has 11 posts and 231 replies to their name.

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picture, change, i dont know what to do (How Tags Affect Reciprocity)

Replies (19)

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C.M.Theisen 2 #
Providence, RI, US | 2 years, 10 months ago (4 minutes after post)

I would say the problem is that either the picture isn’t actually being hosted anywhere or the wrong weblink is being used. Are you using your own picture, or one suggested by Help.com from it’s archives?

Help me with: Changes in personnel at Help.com

Andy :) 3 #
Edmonton, AB, CA | 2 years, 10 months ago (6 minutes after post)

i used one from the suggested one i guesss

i mean i went to the avator link then did the key word search

Help me with: okay, i’ve had this guy friend for awhile.

C.M.Theisen 2 #
Providence, RI, US | 2 years, 10 months ago (19 minutes after post)

Hmm. Well, you did things correctly. Try using a different picture. If you still don’t see an image, I will forward this as a bug report to the webmaster.

Help me with: Changes in personnel at Help.com

Andy :) 3 #
Edmonton, AB, CA | 2 years, 10 months ago (20 minutes after post)

i tried the different picture already, that’s why i did the post. i want to put it back, but i’ll try again. just hang on a second

Help me with: okay, i’ve had this guy friend for awhile.

Andy :) 3 #
Edmonton, AB, CA | 2 years, 10 months ago (23 minutes after post)

no, it still isn’t working. plus, i’m on a school computer, so i don’t have any good pictures, i guess my picture will be out of commision for a while

Help me with: okay, i’ve had this guy friend for awhile.

C.M.Theisen 2 #
Providence, RI, US | 2 years, 10 months ago (25 minutes after post)

I’ll get on this immediately. I’ve sent an email to our webmaster. He’ll figure out if a bug is preventing your image from appearing. Check back tomorrow…

Help me with: Changes in personnel at Help.com

C.M.Theisen invited 1 user to read this post 2 years, 10 months ago.

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Andy :) 3 #
Edmonton, AB, CA | 2 years, 10 months ago (27 minutes after post)

thanks alot, that would really be appreciated

Help me with: okay, i’ve had this guy friend for awhile.

Jeff 1 #
Gamla Stan, 26, SE | 2 years, 10 months ago (37 minutes after post)

So, to clarify, you are using the “Find a New Avatar” search and then clicking on one of the results, correct?

Ooops, looks like I missed something. Give that form a try again, I just updated the functionality of the “Find a new” option.

If that is NOT what you are trying to use, I need more details about what image you are trying to upload, or where it’s linked from.

Help me with: Help needs email alerts for more stuff.

Andy :) 3 #
Edmonton, AB, CA | 2 years, 10 months ago (39 minutes after post)

yes, i’m using the find a new avatar, butn pictures aren’t showing up at all. that’s the problem. then the picture i had already, i clickded on it, and now it’s not showing up

Help me with: okay, i’ve had this guy friend for awhile.

Jeff 1 #
Gamla Stan, 26, SE | 2 years, 10 months ago (49 minutes after post)

Go back to the Avatar page and give your browser a “hard refresh” for me. Hold down control, shift and click the reload icon.

Also, what browser/os are you on? Versions?

Help me with: Help needs email alerts for more stuff.

Andy :) 3 #
Edmonton, AB, CA | 2 years, 10 months ago (50 minutes after post)

what do you mean browsers. these are school computers so i have no idea what they would be if i knew what you were talking about.

Help me with: okay, i’ve had this guy friend for awhile.

Jeff 1 #
Gamla Stan, 26, SE | 2 years, 10 months ago (51 minutes after post)

I assume there’s a blue E in the top left then.

Help me with: Help needs email alerts for more stuff.

Andy :) 3 #
Edmonton, AB, CA | 2 years, 10 months ago (56 minutes after post)

yes there is, the refresh thing didn’t work. by reload icon, you mean the piece of paper with the arrows on it, right? if it is, it didn’t work, if it isn’t you’ll have to desribe is to me. i’m not computer suavy

Help me with: okay, i’ve had this guy friend for awhile.

Andy :) 3 #
Edmonton, AB, CA | 2 years, 10 months ago (59 minutes after post)

sorry, i’ve got to go, i’ll try to get on as soon as i can, maybe around 3:35ish

Help me with: okay, i’ve had this guy friend for awhile.

Jeff 1 #
Gamla Stan, 26, SE | 2 years, 10 months ago (1 hour, 2 minutes after post)

Yeah, green arrows in a little circle.

Being that you are at a school, there may be some kind of filters or something put in to place. As best I can tell, this should work for you. (Testing in IE works for myself now)

Perhaps you can try again from home later? Or a different machine may do the trick.

Help me with: Help needs email alerts for more stuff.

Andy :) 3 #
Edmonton, AB, CA | 2 years, 10 months ago (1 hour, 12 minutes after post)

okay,thanks,i’ll try the homecomputer, i’ll be back in wesnday, hopefully,if it doesn’t work, i’ll send you a shout, that all right. same time as today

Help me with: okay, i’ve had this guy friend for awhile.

Jeff 1 #
Gamla Stan, 26, SE | 2 years, 10 months ago (2 hours, 11 minutes after post)

Yup, that’s fine. Shoutbox link is next to muh name :D

Help me with: Help needs email alerts for more stuff.

Andy :) 3 #
Edmonton, AB, CA | 2 years, 9 months ago (4 weeks, 1 day after post)

k,it’s all fixed now. we got new conmputers at the school and it worked just fine.

Help me with: okay, i’ve had this guy friend for awhile.

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