Help help: google redirect virus, any ideas on how to fix it? - Help.com

Tell me what your talking about and I can probably help.

A virus scan, system restore, or removing program and re downloading it can help. depends on the situation.

if u recently downloaded something go into your control panel, then add remove programs and remove it. Then do a system restore to a date prior to when the problem began. The system restore can kill the file by removing a component. I had a friend that couldn’t do anything on his computer kept getting a security update alert for an anti virus software he didn’t even have. I removed the program from the program list then did the system restore which you will find by clicking on the start menu, then accessories usually has it, just look on your menu for system tools and you can find the system restore there. Works like a charm everytime I have issues….lol

are you on a laptop? re-installation is pretty easy if you have your stuff backed up.

no not on a laptop. Are you?

Re-installation usually isn’t necessary unless your hard drive crashes or you have a corrupted file that needs to be re-installed. I’m not an IT but have gone to school for PC Support and am certified. I am able to figure out how to fix some problems.

It’s not nessesary, but it fixes all problems with the same technique, so no time in invested in diagnostics. If the OP is on a laptop, the process usually takes less than 30mins.

Most self-reinstalling hijeckers hide in the registry. An almost universal cleanup would mean trying some or all of the following:

1. Run Spybot-SD in safe mode as Admin.

2. Start >> Search >> Filename search for “HOST” and check for unexpected entries.

3. Do a “hijackthis” scan and submit your scan log for experienced review on the hjackthis website/forum. Most often a hijack is attached to browsers as a BHO object.

4. Uninstalling your browser, in case some of it’s dependancy files were replaced or over-written. Then after scans and other cleanup steps, re-install.

5. Start >> Run >> “regedit” … Then navigate your registry to \HKEY_CLASSES_ROOT\.exe and make sure the (Default) value is “exefile” and not some program filename. It should never be anything other than “exefile”. Many trojans and hijackers will replace it with a seemingly random-named file to open before openning other files in order to replicate itself or reinstall every time you start an application. Also look a bit further down the filtype handlers to .htm and .html and make sure their default value is “htmlfile”. Some hijackers will use browser-openned filetypes to spawn their hijack/trojan applications.

Usually just steps 1, 2 and 3 should be more than enough to clean up almost any hijacker.

Nice answer by ChaosZen.. Thanks to all of you. I was also suffering from this problem, but cleaning cache solves my problem.