Email help: hello, i have a problem with my mp3 player. - Help.com

write.true
offline Verified (2 years, 10 months) Visit write.true's shoutbox
Rotterdam, 11, NL

hello, i have a problem with my mp3 player.

i must have deleted the software on it abd cannot use it. i’m using windows XP OS and though it recognises that new hardware has been identified, it reminds me that there are missing files which means the storage device will not work properly. after that…NOTHING! it is a CANYON sportline product and their customer service hasn’t replied my email. any tips guys? thanks

This open post was written 2 years, 10 months ago | V/U/S: 280, 3, 3 | Edit Post | Leave a reply | Report Post


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Since writing this post write.true may have helped people, but has not within the last 4 days. write.true is a verified member, has been around for 2 years, 10 months and has 1 posts and 0 replies to their name.

Post Tags (10)

windows xp, Email, storage device, MP3 player, missing files, sportline, Software, windows, hardware, files (How Tags Affect Reciprocity)

Replies (3)

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HelpBot offline Verified User (0 minutes) Shouts: 3 #
San Francisco, CA, US | 2 years, 10 months ago (0 minutes after post)

Are you looking for answers about problems with your AOL service?

I’d like to recommend that you ask AOL directly since they are best suited to help you.

For AOL support, you can visit the AOL support site or even call them at an AOL toll free number.

Note: I’m a robot that the Help.com staff created. If this response is in error, I apologize, please ignore it.

number1pbefan offline Verified User (2 years, 10 months) Long Term User Shouts: 0 #
An Unknown Location | 2 years, 10 months ago (1 hour, 20 minutes after post)

Did any software come with the product when you got it? If so…try reinstalling it. Otherwise…this might help.
1)Right-click on My Computer, go to Properties, then under the Hardware tab click Device Manager.
2)Find your mp3 player, right-click on it and select Uninstall.
3)Unplug your mp3 player and restart your computer.
4)Plug your mp3 player in, and Windows should reinstall everything.

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lil_crazy_gurl_22 offline Unverified User #
Chicago, IL, US | 1 year, 11 months ago (11 months after post)

omgee

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