understanding help: Describe a time when it was particularly difficult for the caller to explain the problem to you.

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Describe a time when it was particularly difficult for the caller to explain the problem to you.

How did you reach an understanding of the issue?

This open post was written 2 years, 4 months ago | V/U/S: 994, 6, 5 | Edit Post | Leave a reply | Report Post

Since writing this post Anonymous may have helped people, but has not within the last 4 days.

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Igkn 4 #
An Undisclosed Location | 2 years, 4 months ago (44 minutes after post)

Ive Never honestly had that problem…..Sorry
Isaac

Help me with: Please help save the local hang out!

george197 2 #
Lincoln, H7, GB | 2 years, 4 months ago (50 minutes after post)

i told him to f off and hung up..easy .

This reply has been removed.

rajaalex200 #
An Unknown Location | 1 year, 9 months ago (7 months after post)

In guiding principle for difficult callers: manage the moment, solve the problem with great service and move on to the next call

Ali

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