I am trying to contact an aol live customer service rep to discuss my problem with connetivity and having to change my password.
The reason I kept the option of paying for my aol service is because I was under the immpression I would be able to get AOL Technical support without any hassle. I was wrong.
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Since writing this post keithn may have helped people, but has not within the last 4 days. keithn is a verified member, has been around for 6 years, 3 months and has 2 posts and 0 replies to their name.
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Replies (170)
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Are you looking for answers about problems with your AOL service?
I’d like to recommend that you ask AOL directly since they are best suited to help you.
For AOL support, you can visit the AOL support site or even call them at an AOL toll free number.
Note: I’m a robot that the Help.com staff created. If this response is in error, I apologize, please ignore it.
In the UK phone 0870 3202020. But you will have a long wait.
aol is the worst isp ever
get the Bill Bridgeman isp for free
try www.BillBridgemanwasafrequencypolygon.com
I NEED TO SPEAK TO A REP
I am attempting to cancel my account with AOL and I can’t seem to find out how to do it. Any and all help would be appreciated.
My 6 months free is about up and need to set up may account for $9.
i signed up for aol at work will it be on my pc when i get home
can i get a free trial first
my daughter forgot her password
Hi i have aol as my internet provider and i have a club pogo account but because of the problems i am having with aol i cannot retrieve my club pogo account i would appreciate some kind of response.thank you
need to change credit card number
need to contact a person on aol about my club pogo account
when i am playing poker i do not get my tokens when i sign off.if i do noit get someone to talk to i am dropping pogo.,
When are you going to fix texas hold um
when can i talk to a live person from pogo
does anyone care about these replys or are we just typing these questions for nothing
hi im having troubles with paybycash im waiting for email its been a week already how long does it take to cash the money order and make me a member ?
re: ,my first message concerning club pogo
hello i need help i wanna pay by check my pogo subscription, is there anyone who could help me right now with it?
I was downloading aol to my computer and when i was doing the sisgn up part i clicked new member when i was suppose to click current member so this means i have two open accounts
1- user name is notezbnamy (that is the one i gave over the phone yesterday)
2- username is notezbnamy8 (that is the one i messed up on)
hope you can help me
club pogo to money out of my checking account without my permission, the worst part of it is I no longer use the screen name that they took the money out for. now ican’t get a hold of anyone to get my money back.
Pogo is a great entertainment..However, Pogo’s customer service is, indead, poor. Cannot get the info I need on the billing side. Cannot get help with the phone line, either…No..I’m frustrated. Been trying for a week to find an answer just to change my billing…All I get is the same old links, which lead to no answer…Phone, same answers as on the PC. I need a person to speak to, or, at least, give me a link I can actually use…POGO..your custumer service needs serious improvement…..It is no help at all
I was woundering if aol has wirless internet available for laptops
can u give me a 800 number to talk with aol?
yes my name is tracie and we need to find out why i can’t logg on under exsisting member and i have to logg in under guest it was ok at first but i now realize i cant recieve my e-mails or download pictures to my myspace
i’m trying to change my payment method, how do i get that, thrskla at aol.com
i’m trying to change my payment method, can u help me?
i used the wrong care, my daughter’s, i want to give you mine. do i just write it in to you?
Our e-mail address if (email removed). I would like to talk to someone at AOL by e-mail or phone, can you help? Prefer by phone.
Thanks,
I wish to pay my club pogo account but I am getting everywhere but where I need to be.
Hello, /I forgot my sons password and I need to cchange it. But the system will not let me in on my name because it says i am running a program and the system will not let me on line, I am using a guest name to get on line
I have been trying to reach someone at POGO to assist me with my problem. Every time I sign in for a game it stalls and comes back and says “Page not found, Can’t load images. I have been with POGO for many, many years and this has never occured.
I clear my cookies, etc and still nothing happens. I have been a steady customer and feel someone should have enough customer service skills to assist me. Thank You
i need help for sending outgoing mails
There a new screen that states to reactiviate. I reactiviate and then I can log on to my aol account. I am not a new member Aol is just offering a new upgrade to the screen name. I need to e ale to access my emails
Dear Aol please contact pogo.com to cancel my accounts. Account #’s are as follows: 24692168500GW02Z8 and 24692168Q005F7FG5. Please have them cancel my accounts, I have windows vista on my computer and it will not let me download the images off the games that AI am trying play. I now have two accounts. These accounts are being charged to my credit card since april, I need them to be canceled immediatley.
Thank You For Your Time,
Kimberly Henning
Dear Keathin
AOL is a royal pain in you know where. They censure my comments in the blogs because the pissants cant stand negative comments, for instance, “when can I expect a refund for programming that I pay for lost due to the writers strike”. Or “let them stay on strike so some new talent can replace the garbage on TV”. When I try to contact them to yell at someone about free speech it proves to be impossible.I am done with them. As soon as I can find another internet provider that will not insult me, I will drop AOL and not look back. They are jerks, and could care less about you as an individual Thank you, Bruce.
When I sign in I’ve been getting another sign in screen approx.1×5 saying sign in peters 3787. When I do that it says my password is invalid and my access will expire in 33 days. I’ve had the same password for a long time and have not had any trouble till the last 6 months. I had the cable co. out on the 2nd and now have a bundle package with internet,TV and phone.
i paid for pogo now i can’t sign on they send me my password and when i use it they say it is the wrong one
i want to know why aol games can not be put on sreen when they say free without put in java why cann’t you just put on instead of going thru all the crap we have to go thru
if i don.t get an answer soon i am going to cancel and go with another internet i have been with aol for 5 years and your getting worse every year i want an awser soon i have had enough
i don’t remember my question they ask me answer. is there anyway i can have you change the question and snswer so that i can change my password?
what are you talking about? not only can you get live help online but there is a customer # to call. try 888-265-8000 in the US. good luck!
im trying to find out how to get a new emailadress i got a new security through aol and admini&actve security monitor.com sent me email trough the email adress they had me set up
I know exactly how you feel. i have been trying to get help changing my password also. they tell you to log onto your email account to finish the process, but you cannot log on without a password. are you having the same problem? if anyone out there knows the phone number to aol please share.
i can not add another screen name to my aol it keeps gpoing to a screen called did you know how do i add one please help me
kieth I to understand your pain for i am looking for help and i can not find any I am a christian women who keep getting Im’s that are not for me about adult stuff i keep asking the people that Im’s this to stop but they keep changing their names and keep sending it to me the company is loverlounge and i want it to stop I feel i am getting sexuall harrased for they keep sending me stuff about getting a hoock up with other singles and i am married and my husband will get mad thinking i am looking for some internet love i need help
I have the same complaint.You all (aol) do not respond when emailed. I am tired of having slow start-up and also slow opening pages along with freeze-up screen. I am changing also because i cannot get high speed through you so what,s the use?
I’m trying to have e-mail from outlook express sent to aol mail then close outlook
i have never requested a change of pin but each time i try to go0 on line
ihave to reset the pin number WHY /?
(email removed)
is it my key board are byour display my address wow 5com @AOL.COM
I want a phone number so i can speak to some one in person so i can update my account. please send me one. i want to speak to a person and not do this on a computer.
Post a re
How do I find the security lock so I can click on “more options” and then click on “always install/”
you are correct, they don’t always respond!
hi , I cant get my bank or the acbl web page what’s up?
my computer freezes up and won’t let me on different sites also says modem not working
help please
Pogo: Iwant to update my billing but cant reach you.. (email removed)
i am trying to get the account page on my computer from club pogo
i have a problem staying connect to the internet (AOL error 1502) can you please describe or fix this PROBLEM ? thank you . Post a reply
I have been an aol customer since 1996 I believe now I can’t sign in or anything. What is going on. I can’t receive my mail either
I have moved and I have had my phone service moved and my internet is working. But I need to let aol know that I haved moved. Because I have my house phone to ring on my cell phone if someone is on the internet so that the person calling does not get a busy signal and I don’t have to log off to answer the phone. So I really need a number or some way to get in touch with aol and my bill is taken out of my account every month so I don’t have a phone number. So please if you can help me I would really appreciate it. Thanks
If anyone is interested still, the phone # to AOL live help ( in the USA ) is: 1-800-827-6364~
Ive used it many times, so does that make me an expert ? NAHHH ! Now, if I could just find a live help phone # for club pogo, I would be extremely happy…
when connected to aol and reading E-mail I have no ability to forward the e-mail to more than (one) 1 email address at a time.what was changed?
Could someone help me with aol billings I just want their $9.99 Dial up package no internet
I want to CANCEL Pogo and cannot find out how to do so. HELP
I need to update my payment info, and don’t remember the master screen name, because it was my husband’s, he opened the account in 1995, and he died in 2007, not having used his screen name for ages.
If I don’t update my info, I will lose the account and all my saved mail, because my credit card number has changed. HELP.
Ihave been with aol 10 years and the over seas help is not functional at this time HORRIBLE
I have cancled my AOL and they continue to Take money from my bank account
and today after 5 months of not having nor using AOL they are still taking money from my bank account.. that to me is stealing. I emailed them and notified them that i no longer wish to have their services and to day they still take from me as though I was still a customer, the bank has made a afadivid of this , and they have alos told us that AOL has to pay several bank charges due to this , and yet today they dicuss with me about giving me FREE AOL.. and that i find funny but yet they charge my account every month..???????? WHY????????? why is it now FREE cause they know they have made one big mistake stealing from one bank account where they knew that thier services ended with us 5 months ago. and today they refused to give me a person in charge to talk to she said her supervisor was too busy and my phone conversation with her was ended , no more would she or will she help me out with this probelm i seem to have with them, I havent and dont use AOL.. but right now it is offered to me for free.. how many others get it free…
by the way Im not unknown person I live in MICHIGAN>>> where i have been ripped off and wasnt able to talk to a super about this problem.. what a shame with all the money problems a company as big as AOL has continued to draw money from my bank account and WONT give it back. they know i dont use their services.. Im on it right now as I know I NOW have it still.. this is horrid that this has happened.. but yet NO supervisor will speak with me , Im looking for i> small>(email removed) /small> /i>
how can you make them give back the money not offer me free services to correct the problem I want my money back ASAP as they took it from my account.
it took me 7 troes to log on to AOL as I have not logged on in 5 months when i cancled them , they wont speak to you.. even when you call , they are trying to get out of returning my money and said their boss doesnt take phone calls and supervisor is too busy and wont take my call ..WHY… cause they wont refund my money it is not their policey… isnt that crazy steal your money and they dont have to return it..
5 months and two bank cahrges of 37.00 a piece plus the 14.95 I pay just for dial up
i have been with at& t for over 5 months and quit AOL … there is a problem here and no one is willing to solve it with me over the phone in person etc. and no one on live help .. where in the heck is the live help anyways.. the lady read from her log book on what she was quot ing me to free service.. and now wants to charge me for cancleing them after 7 yrs of service. isnt that i> small>(email removed) /small> /i>
aol live help is a myth, i’m guessing. the account update form asks way too much information. they even ask you to validate your email address and password, right next to the disclaimer that they will never ask you for your screenname and password. the phone call is an exercise in exasperation and self control. and they just debited my account for september payment. the same account they have been debiting for almost 5 years. but somehow my information is invalid.
Hello there
how are you
I need a phone number to which I can speak with someone verbally please.
ITALIANANGELX6 wrote:
I NEED TO SPEAK TO A REP
It is so difficult to talk to a rep. I have a company that needs to bundle with an internet supplier. I would like to speak to someone who can assist me in this endevor. The product we supply would sell faster if we could offer an internet server and we need to know if aol is interested and how we proceed.
Please respond. Would like to talk to a person on the phone. Spent all morning trying to contact aol. 417/725/3383
Thank You
Kat Bowers
office Manaqer for
3D Supply
The above message was sent to inquire about a possibility of bundeling with aol. I am tired of waiting so please call the office .
Kat with 3D Supply 417/725/3383
I would like to cancel my account and go to free
i can not get my address book up when i want to share my pictures by e-mail please help i have never had a problem before with this but for 3 days i cant get them to show up
aol pictures no address book will show
The help you get is in India or the Philipines if you get it
Aol even discontinue AOL Hometown where the Home pages are
and we are paying for this service
hi friend,
is there any free service on relating to access an aol chat, by now?
For years I was in contact with some unitedstatesian friends I made through the ARTISTS CAFE Chat, but aol left Brazil and now I just can´t contact them.
thks
ricardo Castro, Brazil
I am extremely pissed off at aol. You shou not have to pay for live support. Someone has hacked into my aol account from other loacations and is about to get my accoutn deleted. I’d really fricke nappreciate it if aol would contact me before this hacker gets all my information from my account as well as email information and identity. I’ve changed my password with no luck, seeing as the other person must have the old one ssaved so it doesn’t affect them, and I’ve even changed the security question, but yet to find a change in action. Aol better straighten this up before lawyers get involved, because I am so behind any action that take place in the next couple of months, whether it involves strikes, or law suits. You can figure out for yourself aol. You’ll be hearing from me shortly!!!
i need my mac code but not got a e mail send it soon got to get off this
my screenname is i> small>(email removed) /small> /i> and i forget my password and cant get thur aol password and can u send me re set password and send to email to i> small>(email removed) /small> /i> i appreaciate anything need email thur yahoo thanks
trying to add a new screen name
Hello: I can’t get AOL to respond and connect to WalMart Digital Photo Center to send in photos to be printed, nor will it send out my e-mail. Help! Barbara
I can’t get your e-mail to me to respond either.
I don’t have any more time - are you going to answer me or not?
I haven’t received a reply from AOL Live Help yet.
how can i get anti virus scan replugged.\? has been out a week and unable to get help anywhere when I sign in states anti virus detected but black mcAfee sign stays on
need help
need live help
I have just received an e-mail in error. The e-mail I just received stated that AOL is having trouble processing my billing for December. I am not suppose to have any billing, my AOL Account is suppose to be Free. Is there a problem?
i have a problem with my bill. does any there care to here it? i> small>(email removed) /small> /i>
i need a phone number to call aol
I am TRYING to download the free McAffee antivirus!!
I have not received a reply from you!
My email add is i> small>(email removed) /small> /i>
Are you going to give me a responce
i need to talk to somebody about a bill i recieved in the mail
my name is owen in Florida and I am trying to get free anti virus program can you help me?
is there an easy way for you to get aol aol anti virus and someone who can help me step by step please?
Anti Virus software free please
nedd help with my account
was told to contact when internet was hooked up
Need to talk to fraud security on an email that looks like it came from AOL customer service. Doubt it is valid, due to information requested and no proper verification. ACTION: Would like to discuss with an aol “live” person as this could be a serious threat to your system and mine!.
how can i download aim it keeps telling me i can not use mu user name or password
I signed up for free e-mail on AOL as I now have wireless and want to cancel the dial-up account which was i> small>(email removed) /small> /i>. I can’t seem to get through to anyone to cancel out that account.
Please cancel my AOL membership. Payment has been via credit card in Feb or March annually. Cancel and deactivate the account. HstSam3
I need to change my credit card number. I am using a different card now.
Trying to access my account…will not recognize my security password. Went in to change it and thought I had but still won’t let me IN! Thanks for your help….I HOPE/
Why is it so hard to get a hold of a body to talk to. I will not wait 20 min on a cel phone to talk to a rep that cannot speak english well enough that I can understand him/her. WHAT is the deal……Please refer to previous email and notice address missing last number….? Do you answer these emails?????
why is that i can not get any live help on my pc all i want to do is talk to some one that can help me a live one on the phone on the pc what ever it takes give me a phone number to call i dont care what it is just contact me a.s.p. giveing you my e-mail adrees is no good if i cant get on aol with my pc aol want let me on all it is doing is telling me it wants to down load some files so i say ok and then nothing
happens it just keep telling me it want to down load some files
thank you
larry olson
did you read my last one
can you help me or not
I have two computer the other one won’t let me get online cause where it’s support to be home it’s has broadband and it won’t let me change it.
Im having problem getting a new pass word
could you send me the new version of aol 10.1 disc.Not getting anything from downloading it. Don’t see where to put change password to change it.Not showned on top of web browser.
No keyword space at top of browser.
I am trying to cancel my membership with AOL. I have not been able to sign on for the last 5 days, and I also found out that I have been paying for something that I have automatically with my cable service. I am going to contact my credit card as this is an automatic monthly charge, and do not want it on my April bill.
This is more troble than it is worth.
Thank you.
If you have a question how do you reach someone like customer service for someone.
I have tryed and tryed to get intouch with AOL but NOTHING. I need a router for two computers, I have tryed for weeks and weeks but still no reply. HOW DO YOU GET HOLD OF THEM ????????????????????????????????????????????
i cant get in my email account with my pass word. my email address is i> small>(email removed) /small> /i> my pass word is oh44403 i cant get in my email to see your reply. what is the problem
what is the problem with account i> small>(email removed) /small> /i> my password willnot work oh44403 i have tried and tried please find the reason is account deactivated and the reason why please i would much appreiciate the information. so this can be resolved. thank you donald beck
please respond so i can get on with my problem..i would like n answer before im 100yrs old…that way who care…im now..young n restless..and annoyed…what text i cant get in to my email assress…tonto…just having some fun tonto..just call me leroy………..hozay…hello…
now that wasent me it was my other friend ..dont let him get y in a bind…hosay…cause i dont know who im chatting with…plesee reply…
please let me no why i cant get on aol…….iv been seeking help and wouid like yr reply thanks…asap……..
thanks for your help but iv got no reply but have a nice day…ill **** back ome other time…ill c u again happy trails 2/u…………..
i> small>(email removed) /small> /i>….
I need to cancel my Aol Account, because I cannot get on the internet. My Phone number for my aol account has changed. I would like to receive the free internet with aol. My number for the aol account is 337-276-3800. My new password is lw9473, this number was given to me on the phone from the automatic system.
My old account was i> small>(email removed) /small> /i> me a confirmation of the cancellation of the paid account, and also send a cancellation to my bank.
Lillie
i> small>(email removed) /small> /i>
hello is anyone there that can help me
is aol down right now?? cannot access web site.
i accidently erased the safari icon on my iphone how do i download it to my iphone from my computer
i> small>(email removed) /small> /i>, at first decided to get another AOL site in order to keep my ‘name’ off of reponses to various Blogs etc., but after tapping into 9.1, only to ‘discover’ monthly charges, changed my mind. I have ‘deleted 9.1, but it an ‘toolbar’ keep ‘popping up’ on my screen, what do I do to stop this and I do not want to subscribe? P.S. I feel your procedure for lurring suscribers is ‘deceptive’, finding out at end of your ’solitation’ that you charge, when I thought it to be free. Please take me offline on 9.1, but leave my (email removed) ‘alone’!
Just don’t stay with AOL people get another provider.
I need help with my aol billing account. I need to give you my billing information.
who do I find my alternative e-mails, I have forgotten
I wish to disconnect my service #1208. There is a balance so need to know where
to send the i> small>(email removed) /small> /i>
I am having a problem with the letters being too small on my computer. How do you make them larger?
I need some help wit my sign in I think someone changed my password
hi i amde a new aol account day before ystday nd ive lost its password and dey r sayin dat dey had sent my link to my alternate email
but i didn recieve it so can any 1 help me wid dis
I have been charged double for AOL this month - over $23.00.
Why are you charging me double?!!!!!
my e-mail address is i> small>(email removed) /small> /i> I paid for pogo games and I can not get it to work, I have lots of points please tell me how to get them back and how to get to the game
why do i have to change password every timr i sign on?
I have had Aol for 10 years. Im very unhappy with it now. Every year there are more problems and Im getting ready to change.
Aol has just recently changed the format, which is fine as long as Im not getting charged more.
The biggest problems that have occured in the past week are as follows.
1- Aol has been very SLOW and JERKY.
2- Aol takes FOREVER to respond.
3- Aol is very difficult to reach to report these problems.
I have called different numbers and have obviously emailed the wrong people.
Im not a happy Aol user at this time.
I will be waiting for your response.
Please help me, I am a member of AOL but also Club Pogo, I loved playing games on Pogo, but now I cannot play because it says I do not have Java, I had it when it was on AOL what happened to it. I am paid up for 1 year on Pogo and have lost 3-3 months, please help me. I have had a stroke and unable to do much, but I love playing games on my computer. i> small>(email removed) /small> /i>
URGENT!!! URGENT!!! URGENT!!! URGENT!!!I am still being billed for 2 accounts that were closed 4 YEARS AGO!!. AOL did not stop billing me when they were notified I was dropping their service. Even worse is the fact that I cannot access the accounts that I am being billed for and there is no customer service number to call to speak to a human-I’m trapped in a loup that I cannot get out of! I need to be reimbursed. If AOL doesn’t correct this can the Federal Trade Commission help?
AOL is about to be sold to Yahoo. Only tech help is Bulgaria. Prepare to find another ISP. Make a list of your AOL email contacts and STOP PAYING. AOL IS DEAD.
I cant contact you by phone, please call me, I’m 87 yeas old
Mr. Hunt 987-532-0411 i> small>(email removed) /small> /i>
Help me PLEASE, 978-532-0411
AOL is full of ****.
Line keeps getting disconnected. give them a call and they keep you waiting for 30 minutes atleast. and then when you speak to them there is a language barrier.
Very much hard work and not worth your money. 24 mb download speeds they told me. the max i can get is 5mb..
The worst thing tho is the disconnection issuses. they try and pass the buck and blame it on your equipment and ask you to replace certain cables/adaptors.
10yrs been with them too so you’d think they would be more considerate to a long term member. but no. all they want is your money and for nothing
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Hello my name is erica baker having some problem here about my billing
HELLO ANY ONE THEIR
I have been charged for aol dial up for over 6 years and didn’t have dial up
how can i down load mcafee when it will not accept my security code my screen name is i> small>(email removed) /small> /i> and my security code has ben the same for years.
My AddressBook has gone blank except for the four AOL addresses. Thi has happened since the last time I was online which was Thursday night. How can I get my AddressBook back to original 25+ addresses?
I want to cancel my aol speed up that cost my 4.95/mo. It is not helping me.
what’s holding up reply?
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To: AOL
What is this all about.
Tom LeGere
AOL, I don’t really understand all of this.
I have only been trying to get a few e-mail addresses so I can use and enjoy my I Pad. If you can help me obtain an address it would be appreciated greatly. Thank you
tom
When I originally a href=”http://ford.gruposinal.com.br/nova-ranger”>ecosport /a> commented I clicked the -Notify me when new comments are added- checkbox and now each time a comment is added I get four emails with the same comment. Is there any way you can remove me from that service? Thanks!
AOL will not help me without paying so you are right.
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