computer help: Hi,

pepermin

Hi,

I don’t know what else I can do to fix my daughters computer. I just replaced the power box and the computer woun’t turn on. 1st this computer would turn itself off after being in use for about an hour or so. Then it would turn off and on , not letting itself reboot. I would have to pull the blug from the back to turn the power off the computer. so it would stop turning on and off. But, now, it doesn’t even turn on. I pluged the cord behind the computer and the little green light would turn on. But, when I would press on the button to turn on the computer from the front. It woun’t turn on and the little green light turned off. It woun’t turn on at all, even after I put in a new power box. HELP, what can it be, how can i fix this.. does anyone have any idea. I would appreciate your help. thank you.
Lydia

This open post was written 1 year, 7 months ago | V/U/S: 314, 28, 2 | Edit Post | Leave a reply | Report Post

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Since writing this post pepermin may have helped people, but has not within the last 4 days. pepermin is a verified member, has been around for 1 year, 7 months and has 2 posts and 46 replies to their name.

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computer, power, Turn, Put, light, 1, green, Lydia, IDEA, box (How Tags Affect Reciprocity)

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Fionna 1 #
An Unknown Location | 1 year, 7 months ago (6 minutes after post)

Does the fan in the power supply turn on?

Help me with: It’s too hot!

skypie 1 #
ID | 1 year, 7 months ago (29 minutes after post)

“1st this computer would turn itself off after being in use for about an hour or so.” -> possibility is your CPU fan doesn’t spin fast enough to cool your CPU, or airflow inside your casing is bad.

Have you try to use the old power box (it still work does it?), and see if it would turn on? there’s always possibility for bad power box even if its new.

pepermin 12 #
An Unknown Location | 1 year, 7 months ago (38 minutes after post)

1st Thank you for your help. I really appreciate it. The fan turns on. and I did try the old power box and it does work. Becasue the new one I just put in. does the same thing the old one I took out did. there’s no change. I would thing it power boxes work, because the little green light on the back turns on but, when i hit the the button on the front. it woun’t turn on and it makes the little green light from the back of the power box turn off. if you think it might be the casing. lol i have to ask what is that. is that that silver box under the fan?

Help me with: I don’t have too many friends.

skypie 1 #
ID | 1 year, 7 months ago (46 minutes after post)

ok, we diagnose it step by step then :D hope you dont mind. when you hit the power button, does the cpu fan on? (cpu fan is the one that has a BIG cooling metal under it)

pepermin 12 #
An Unknown Location | 1 year, 7 months ago (49 minutes after post)

Ok, I don’t mind if you don’t mind. the fan turns on. yes, i’m going to plug it back in, I got scared, I’m thinking it was going to explode. lol when I put in the power box

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pepermin 12 #
An Unknown Location | 1 year, 7 months ago (51 minutes after post)

ohhh no, I just pluged it in and the little green box on the power cord turned on. but the fans didn’t. everything is off

Help me with: I don’t have too many friends.

skypie 1 #
ID | 1 year, 7 months ago (55 minutes after post)

I see, well in most cases, that whats happen if your power supply did not work properly. Offcourse there’s other possibility, like maybe your motherboard is broken. But its rare.

skypie 1 #
ID | 1 year, 7 months ago (55 minutes after post)

eh wait.. little green box on power cord?.. which one is that?

pepermin 12 #
An Unknown Location | 1 year, 7 months ago (56 minutes after post)

the little green light right under the cord from behind the computer. its from the power box

Help me with: I don’t have too many friends.

skypie 1 #
ID | 1 year, 7 months ago (1 hour, 2 minutes after post)

ok, well what i can think of is.
1. your old power supply is not broken at all
2. the problem is with your pc cooling system, or maybe with its software operating sytem.
3. have you plug all the power supply cable accordingly?

bleh.. its much more easier if you can bring that here an I can fix it in no time lol :p

pepermin 12 #
An Unknown Location | 1 year, 7 months ago (1 hour, 7 minutes after post)

yes, I did, I made sure everything was nice and tight and in its place. I don’t know much about computer. But, all this started when I downloaded an Elmo cd software into the computer. Ater that the computer went crazy, if this is the problem this software operating system. How can this be fix. if the computer doesn’t turn on.

lol ok, If i could I would. that would make my life much easer. :o)

Help me with: I don’t have too many friends.

pepermin 12 #
An Unknown Location | 1 year, 7 months ago (1 hour, 8 minutes after post)

how long will it take me to get to Bandug with my computer..lol

Help me with: I don’t have too many friends.

skypie 1 #
ID | 1 year, 7 months ago (1 hour, 9 minutes after post)

I bet its Elmo that caused it, that little red creature.

mmmm bandung is on the other side of the earth :D

skypie 1 #
ID | 1 year, 7 months ago (1 hour, 10 minutes after post)

ok, no, what I mean with software is was your first problem : when that pc hangs / reboot by it self

pepermin 12 #
An Unknown Location | 1 year, 7 months ago (1 hour, 11 minutes after post)

Yea that would take a very long time. Espeacially for me. I’m afraid of airplanes. So, being that I can’t take over the computer so you can fix it. You think you can tell me what I can do to fix this computer. Then I can hunt down elmo lol and fix him.

Help me with: I don’t have too many friends.

pepermin 12 #
An Unknown Location | 1 year, 7 months ago (1 hour, 13 minutes after post)

so, what you mean is that I woun’t be able to fix it myself. I’ll need to get someone to fix it for me. huh

Help me with: I don’t have too many friends.

skypie 1 #
ID | 1 year, 7 months ago (1 hour, 15 minutes after post)

wait, im reading it all over again to see if i miss something.

pepermin 12 #
An Unknown Location | 1 year, 7 months ago (1 hour, 16 minutes after post)

okey dokey

Help me with: I don’t have too many friends.

skypie 1 #
ID | 1 year, 7 months ago (1 hour, 20 minutes after post)

Yes, Im afraid you can’t fix it by your own for now. because there’s some possibilities that maybe your motherboard is broken (i hope not) or a mismatched bios configuration (need to reset bios, kinda hard to know which jumper to use if you dont have experiences) or its just the new power supply that broken.

pepermin 12 #
An Unknown Location | 1 year, 7 months ago (1 hour, 25 minutes after post)

Darn, ok well I tryed my best, I think I can make a new computer with the other parts I bought for this computer. lol Thank you so much for your help. I really appreciate it very much. This was my final straw. I’ll take it to a technician. Again, Thank you for your help.

Help me with: I don’t have too many friends.

skypie 1 #
ID | 1 year, 7 months ago (1 hour, 25 minutes after post)

I see you busy filling your profile lol =D

pepermin 12 #
An Unknown Location | 1 year, 7 months ago (1 hour, 26 minutes after post)

lol na, This is my 1st time here. I don’t know how this work, I’m looking around trying to figure this out. The story of my life. Trying to figure things out. :O)

Help me with: I don’t have too many friends.

skypie 1 #
ID | 1 year, 7 months ago (1 hour, 26 minutes after post)

no problem, just ask if you need anything else about pc :)

pepermin 12 #
An Unknown Location | 1 year, 7 months ago (1 hour, 27 minutes after post)

ok, well, i added you to my friend list. I hope you don’t mind. I KNOW I’LL BE CONTACTING YOU AGAIN. for sure and thanks

Help me with: I don’t have too many friends.

skypie 1 #
ID | 1 year, 7 months ago (1 hour, 30 minutes after post)

oh no… :D

ok I’ll be around the block

pepermin 12 #
An Unknown Location | 1 year, 7 months ago (1 hour, 31 minutes after post)

lol ok, thanks

Help me with: I don’t have too many friends.

barry 0 #
An Unknown Location | 1 year, 7 months ago (3 hours, 36 minutes after post)

hello.. well the power supply comes on then it will shut down the computer.. this does not sound like the power supply maybe. cpu like he said.. the fam can have dust in it or there can be a short in the main board some where. lots of different things.. but. i owna pc store and i have a microsoft a+ a c++ computer programing. and computer sceince degree.. but to fix this i will need more info if there is any error messages or anything like that. i live in ohio. if your close to my city i only charge 100 dollars an hour. but since we are on the help .com web site. i will offer you free tech support. thats what this is for free help.. my email is (email removed)

Help me with: how do i get a internet radio station aired.

pepermin 12 #
An Unknown Location | 1 year, 7 months ago (6 hours, 54 minutes after post)

Well thank you, I’ve done all I could and gottin great help from alot of good people such as yourself. The problem is something that I can’t fix. It woun’t turn on at all now. so there are no error messages. and when it use to turn on. There wasn’t any error messages eather. It just started turning on and off by itself. But, being that now. it doesn’t even turn on. I have no choice but to take it to a Tech. But, I appreciate your help. and wow $100 an hr. I should get in that line of work. lol I wouldn’t have computer problem and I would be making good money as well. lol………Thank you… :o)

Help me with: I don’t have too many friends.

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