This post left anonymously
I’m a bit troubled by a seller’s mistake.
Not really against me but against my dad. The story is this:
We hired a company for hauling and filling to create a track from the national road to our agricultural land. My uncle who contacts the company in place of my dad shared to us his rough count: 108 hauls.
Later, we learned that the dump trucks used varied in sizes. Hence, when the “cashier” asked the drivers of their count, it totaled to 88 hauls and my thought that it’s reasonable and paid.
He thought it was the end of the deal.
But the company later on contacted us and told us that “my uncle said it was 108 hauls”, thus we have to pay more.
My father now does not want anything to do with them. In his place, I responded to the company that, “It is no longer our responsibility.”
I honestly believe it is no longer our responsibility and that we paid what we were originally asked to do. And that the amount we paid was according to the “company’s” count. NOT MY UNCLE (who is not working for their company anyway).
My point was that it was their responsibility to give us the detailed count (which they never did) like the number of trucks used, their varying capacity, their rate per truck/capacity, etc. It should be their record, not my uncle’s rough count, that should matter.
Am I wrong? And was it rude of me to answer them that way?
Since writing this post Anonymous may have helped people, but has not within the last 4 days.
Invite Others to Help
A logged in and verified Help.com member has the ability to setup a Friends List and invite others to help with posts.