computer help: I changed the password for my Hotmail account about a week ago and then I forgot to select “remember password” and I forgot it. - Help.com

kayla_s_200
offline Unverified (2 years, 8 months) Visit kayla_s_200's shoutbox
An Unknown Location

I changed the password for my Hotmail account about a week ago and then I forgot to select “remember password” and I forgot it.

I also do not remember the answer to my secret question. How do I get back into my account? I really need to check my e-mail because a lot of important messages are sent to that address.
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boyluver offline Unverified User #
An Unknown Location | 2 years, 8 months ago (1 minute after post)

make a new profile

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Helper110 offline Verified User (2 years, 9 months) Long Term User Shouts: 2 #
An Unknown Location | 2 years, 8 months ago (2 minutes after post)

did u put a second email address on ur account? if u have say u forgot pass. it should email pass to ur 2nd email address. if that dosnt work try to answer as many questions as possible on recover pass. espicially the ques. about wat were old passes.

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Papa Bear offline Verified User (3 years, 2 months) Help.com Volunteer Moderator Long Term User Shouts: 7 #
Eagle Harbour, BC, CA | 2 years, 8 months ago (57 minutes after post)

Have you tried there account services, on the sign in page in small letters under where you type in your e-mail and password it says Account services click on it, then click on Get answers from Customer Support, then click onto Reset your password. Which brings you to this link;

https://accountservices.passport.net/…

If that did not work for you, there was other options at the Get answers from Customer support link
:]
Good Luck

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