Love help: When did Help.Com get started and by whom? - Help.com

When did Help.Com get started and by whom?

I have often wondered this! I have enjoyed my time here and think this site is an Awesome idea!

This open post was written 9 months, 4 weeks ago | V/U/S: 631, 45, 7 | Edit Post | Leave a reply | Report Post


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Since writing this post nolateri may have helped people, but has not within the last 4 days. nolateri is a verified member, has been around for 11 months and has 6 posts and 954 replies to their name.

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Replies (45)

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eunique offline Verified User (3 years, 1 month) Long Term User Shouts: 15 #
An Unknown Location | 9 months, 4 weeks ago (25 minutes after post)

longg time ago, when we were stuck in that rut of depression, and illness, and medicine, and false diagnoses, and nothingness, we cried out in our minds, and help.com was born …

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Positivemessylove offline Verified User (11 months, 1 week) Long Term User Shouts: 2 #
An Undisclosed Location | 9 months, 4 weeks ago (31 minutes after post)

it’s owned by CBS, that’s all i know.

ask zirbel. he knows everything.

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Help me with: What does it mean?
ENAMTHBert offline Verified User (3 years, 3 months) Long Term User Shouts: 3 #
An Unknown Location | 9 months, 4 weeks ago (38 minutes after post)

Contrary, i did not enjoy being here and being here bother me sometimes

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southern_comfort online Verified User (7 years) Long Term User Shouts: 178 #
An Undisclosed Location | 9 months, 4 weeks ago (58 minutes after post)

Zirbel hasn’t been here long enough.

Help.com was started by 3 men from ZDNet. ZDNet (http://www.zdnet.com/) is part of the Ziff Davis publishing group. The usernames of the 3 men are Erik, C.M.Theisen, and Jeff.
It was originally started in the offices in San Francisco, CA and currently still resides on the servers there. When CBS Interactive took over ownership I’m not sure.

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southern_comfort online Verified User (7 years) Long Term User Shouts: 178 #
An Undisclosed Location | 9 months, 4 weeks ago (1 hour, 22 minutes after post)

Posted by C.M. Theisen five years ago:

“Changes in personnel at Help.com

Hi, I just wanted to warn the people that this is C.M.Theisen’s last week as a Help.com moderator. My last day working as a full-time staff moderator is this Friday, March 2.

Still, it’s not all bad news. I will still be visiting Help.com and answering questions - I just won’t be here on a daily basis any longer. I am changing careers and starting a new job as a life insurance agent. However, I will still be involved with the community. The Help.com staff are amazing co-workers and I’ve enjoyed working with them immensely. I’ve also come to know, respect and like a number of regular users here. It has truly been a priviledge to meet so many generous and kind people. So I really do look forward to visiting the site as a regular user.

If you have any questions about Help.com policies or need to report problems - keep directing them to F.Peralta or ChuySkywalker. “

ChuySkywalker still maintains a blog and this post was found there.

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nolateri offline Verified User (11 months) Long Term User Shouts: 1 #
An Unknown Location | 9 months, 4 weeks ago (1 hour, 23 minutes after post)

Thats close but not quite it! Nice response!

eunique wrote:
longg time ago, when we were stuck in that rut of depression, and illness, and medicine, and false diagnoses, and nothingness, we cried out in our minds, and help.com was born …

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nolateri offline Verified User (11 months) Long Term User Shouts: 1 #
An Unknown Location | 9 months, 4 weeks ago (1 hour, 24 minutes after post)

Allthemessylove. wrote:
it’s owned by CBS, that’s all i know.

ask zirbel. he knows everything.

Thats funny! He does know everything and if not a little bit about nothing! Ok Zirbel where are you????

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nolateri offline Verified User (11 months) Long Term User Shouts: 1 #
An Unknown Location | 9 months, 4 weeks ago (1 hour, 25 minutes after post)

Thats why we like you being here! We like to see you bothered!

ENAMTHBert wrote:
Contrary, i did not enjoy being here and being here bother me sometimes

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nolateri offline Verified User (11 months) Long Term User Shouts: 1 #
An Unknown Location | 9 months, 4 weeks ago (1 hour, 33 minutes after post)

southern_comfort, IP wrote:
Zirbel hasn’t been here long enough.

Help.com was started by 3 men from ZDNet. ZDNet (http://www.zdnet.com/) is part of the Ziff Davis publishing group. The usernames of the 3 men are Erik, C.M.Theisen, and Jeff.
It was originally started in the offices in San Francisco, CA and currently still resides on the servers there. When CBS Interactive took over ownership I’m not sure.

When did CBS Interactive take over?

And as for when it originated do you know approximately when?

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Positivemessylove offline Verified User (11 months, 1 week) Long Term User Shouts: 2 #
An Undisclosed Location | 9 months, 4 weeks ago (1 hour, 36 minutes after post)

you ask a lot of questions…hmmm…

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Help me with: What does it mean?
nolateri offline Verified User (11 months) Long Term User Shouts: 1 #
An Unknown Location | 9 months, 4 weeks ago (1 hour, 36 minutes after post)

Thanks that is interesting information.

What site is ChuySkywalker blog on? Or do you mean just in a google search I will find his blog?

Hopefully that did not seem like a stupid question!

southern_comfort, IP wrote:
Posted by C.M. Theisen five years ago:

“Changes in personnel at Help.com

Hi, I just wanted to warn the people that this is C.M.Theisen’s last week as a Help.com moderator. My last day working as a full-time staff moderator is this Friday, March 2.

Still, it’s not all bad news. I will still be visiting Help.com and answering questions - I just won’t be here on a daily basis any longer. I am changing careers and starting a new job as a life insurance agent. However, I will still be involved with the community. The Help.com staff are amazing co-workers and I’ve enjoyed working with them immensely. I’ve also come to know, respect and like a number of regular users here. It has truly been a priviledge to meet so many generous and kind people. So I really do look forward to visiting the site as a regular user.

If you have any questions about Help.com policies or need to report problems - keep directing them to F.Peralta or ChuySkywalker. “

ChuySkywalker still maintains a blog and this post was found there.

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nolateri offline Verified User (11 months) Long Term User Shouts: 1 #
An Unknown Location | 9 months, 4 weeks ago (1 hour, 39 minutes after post)

nolateri wrote:

southern_comfort, IP wrote:
Zirbel hasn’t been here long enough.

Help.com was started by 3 men from ZDNet. ZDNet (http://www.zdnet.com/) is part of the Ziff Davis publishing group. The usernames of the 3 men are Erik, C.M.Theisen, and Jeff.
It was originally started in the offices in San Francisco, CA and currently still resides on the servers there. When CBS Interactive took over ownership I’m not sure.

When did CBS Interactive take over?

And as for when it originated do you know approximately when?

Oh and as for Zirbel I don’t think time matters to Zirbel he/she seems to know a bit about a bit about everything! lol

I mean that in a good way!

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southern_comfort online Verified User (7 years) Long Term User Shouts: 178 #
An Undisclosed Location | 9 months, 4 weeks ago (1 hour, 40 minutes after post)

The CBS years: 2008 to present

On May 17, 2008, CBS Corporation announced that it would acquire CNET Networks for approximately $1.8 billion. The entire company would be organized under its CBS Interactive division.

In May 2010, ZDNet redesigned its site to place emphasis on the topics its blog network covers—now “Companies,” “Hardware,” “Software,” “Mobile,” “Security” and “Research” — and de-emphasize the downloads and reviews it imported from CNET post-merger.

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ENAMTHBert offline Verified User (3 years, 3 months) Long Term User Shouts: 3 #
An Unknown Location | 9 months, 4 weeks ago (1 hour, 53 minutes after post)

nolateri wrote:
Thats why we like you being here! We like to see you bothered!

ENAMTHBert wrote:
Contrary, i did not enjoy being here and being here bother me sometimes

Do you challenge؟

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☠wUt☠ offline Verified User (5 years, 10 months) Help.com Volunteer Moderator Long Term User Shouts: 24 #
An Undisclosed Location | 9 months, 4 weeks ago (2 hours after post)

i hear jeff created it and is the master of all

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southern_comfort online Verified User (7 years) Long Term User Shouts: 178 #
An Undisclosed Location | 9 months, 4 weeks ago (2 hours, 7 minutes after post)

If you don’t enjoy being here ENAMTHBert, why are you?

nolateri offline Verified User (11 months) Long Term User Shouts: 1 #
An Unknown Location | 9 months, 4 weeks ago (2 hours, 25 minutes after post)

So we really are not sure who now is over seeing Help.com? is that correct? As far as an actual person is concerned!

southern_comfort, IP wrote:
The CBS years: 2008 to present

On May 17, 2008, CBS Corporation announced that it would acquire CNET Networks for approximately $1.8 billion. The entire company would be organized under its CBS Interactive division.

In May 2010, ZDNet redesigned its site to place emphasis on the topics its blog network covers—now “Companies,” “Hardware,” “Software,” “Mobile,” “Security” and “Research” — and de-emphasize the downloads and reviews it imported from CNET post-merger.

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nolateri offline Verified User (11 months) Long Term User Shouts: 1 #
An Unknown Location | 9 months, 4 weeks ago (2 hours, 27 minutes after post)

ENAMTHBert wrote:

nolateri wrote:
Thats why we like you being here! We like to see you bothered!
ENAMTHBert wrote:
Contrary, i did not enjoy being here and being here bother me sometimes

Do you challenge؟

What is there to challenge? You only gave your opionion and I made a statement!

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nolateri offline Verified User (11 months) Long Term User Shouts: 1 #
An Unknown Location | 9 months, 4 weeks ago (2 hours, 28 minutes after post)

Is he still around on Help.com?

☠Scrapple☠ wrote:
i hear jeff created it and is the master of all

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nolateri offline Verified User (11 months) Long Term User Shouts: 1 #
An Unknown Location | 9 months, 4 weeks ago (2 hours, 31 minutes after post)

I see when you type in chuyskywalker Jeff’s name comes up in the blog!

nolateri wrote:
Thanks that is interesting information.

What site is ChuySkywalker blog on? Or do you mean just in a google search I will find his blog?

Hopefully that did not seem like a stupid question!

southern_comfort, IP wrote:
Posted by C.M. Theisen five years ago:

“Changes in personnel at Help.com

Hi, I just wanted to warn the people that this is C.M.Theisen’s last week as a Help.com moderator. My last day working as a full-time staff moderator is this Friday, March 2.

Still, it’s not all bad news. I will still be visiting Help.com and answering questions - I just won’t be here on a daily basis any longer. I am changing careers and starting a new job as a life insurance agent. However, I will still be involved with the community. The Help.com staff are amazing co-workers and I’ve enjoyed working with them immensely. I’ve also come to know, respect and like a number of regular users here. It has truly been a priviledge to meet so many generous and kind people. So I really do look forward to visiting the site as a regular user.

If you have any questions about Help.com policies or need to report problems - keep directing them to F.Peralta or ChuySkywalker. “

ChuySkywalker still maintains a blog and this post was found there.

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ENAMTHBert offline Verified User (3 years, 3 months) Long Term User Shouts: 3 #
An Unknown Location | 9 months, 4 weeks ago (2 hours, 32 minutes after post)

years ago I dreamed to have site and help people , In the first times when I am here, I did not enjoy ,I was ready to leave at any times
and when i get used to this site it became different .
Being here are still subject to my will too but It does not bother me much as long Responds.
Sometimes I have more to say
But I just type a little and don’t want more . perhaps because alienated.
I like all or nothing

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southern_comfort online Verified User (7 years) Long Term User Shouts: 178 #
An Undisclosed Location | 9 months, 4 weeks ago (2 hours, 32 minutes after post)

Jeff is not, no. Last I heard there was a admin/mod named Daniel that was now in charge.

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nolateri offline Verified User (11 months) Long Term User Shouts: 1 #
An Unknown Location | 9 months, 4 weeks ago (2 hours, 35 minutes after post)

It’s kinda like the Great Wizard of Help Ville! Who’s really behind the screen! lol

southern_comfort, IP wrote:
Jeff is not, no. Last I heard there was a admin/mod named Daniel that was now in charge.

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nolateri offline Verified User (11 months) Long Term User Shouts: 1 #
An Unknown Location | 9 months, 4 weeks ago (2 hours, 36 minutes after post)

southern_comfort, IP wrote:
Jeff is not, no. Last I heard there was a admin/mod named Daniel that was now in charge.

Thanks you have been helpfull! I have just been curious since I started using this site and thought someone would know something!

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ENAMTHBert offline Verified User (3 years, 3 months) Long Term User Shouts: 3 #
An Unknown Location | 9 months, 4 weeks ago (3 hours, 1 minute after post)

southern_comfort, IP wrote:
If you don’t enjoy being here ENAMTHBert, why are you?

People are something else

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☠wUt☠ offline Verified User (5 years, 10 months) Help.com Volunteer Moderator Long Term User Shouts: 24 #
An Undisclosed Location | 9 months, 4 weeks ago (3 hours, 2 minutes after post)

nolateri wrote:
Is he still around on Help.com?

☠Scrapple☠ wrote:
i hear jeff created it and is the master of all

no, he got himself a life

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☠wUt☠ offline Verified User (5 years, 10 months) Help.com Volunteer Moderator Long Term User Shouts: 24 #
An Undisclosed Location | 9 months, 4 weeks ago (3 hours, 3 minutes after post)

Daniel really knows nothing about anything

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nolateri offline Verified User (11 months) Long Term User Shouts: 1 #
An Unknown Location | 9 months, 4 weeks ago (3 hours, 18 minutes after post)

lol! Like we all here are trying to do!

☠Scrapple☠ wrote:
nolateri wrote:
Is he still around on Help.com?
☠Scrapple☠ wrote:
i hear jeff created it and is the master of all

no, he got himself a life

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nolateri offline Verified User (11 months) Long Term User Shouts: 1 #
An Unknown Location | 9 months, 4 weeks ago (3 hours, 21 minutes after post)

☠Scrapple☠ wrote:
Daniel really knows nothing about anything

Who does? Who do you deal with? There has to be someone in charge here? No? Yes?

The Great Wizard Mystery of Help.Com……no wonder we are all confused here. It’s like we are stuck in a zone of Help Zombies surfacing everywhere and the Captain has jumped Ship!

God Help Us! lol

or Someone out there!

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ENAMTHBert offline Verified User (3 years, 3 months) Long Term User Shouts: 3 #
An Unknown Location | 9 months, 4 weeks ago (3 hours, 25 minutes after post)

nolateri wrote:
lol! Like we all here are trying to do!

☠Scrapple☠ wrote:
nolateri wrote:
Is he still around on Help.com?
☠Scrapple☠ wrote:
i hear jeff created it and is the master of all

no, he got himself a life

All here?
I actually I’m destroy myself being here

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mindhealer offline Verified User (2 years, 12 months) Long Term User Shouts: 45 #
An Undisclosed Location | 9 months, 4 weeks ago (3 hours, 36 minutes after post)

Scrapple is in charge. But bagels take care of most of the daily routines.

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Help me with: Socialness
nolateri offline Verified User (11 months) Long Term User Shouts: 1 #
An Unknown Location | 9 months, 4 weeks ago (3 hours, 43 minutes after post)

lol! So it is Hail to Scrapple! I can live with that…….so we have no big anniversary date we can all celebrate on here! O.K. Scrapple Lead us! What do we do now?

president mindhealer wrote:
Scrapple is in charge. But bagels take care of most of the daily routines.

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☠wUt☠ offline Verified User (5 years, 10 months) Help.com Volunteer Moderator Long Term User Shouts: 24 #
An Undisclosed Location | 9 months, 4 weeks ago (10 hours, 43 minutes after post)

nolateri wrote:

☠Scrapple☠ wrote:
Daniel really knows nothing about anything

Who does? Who do you deal with? There has to be someone in charge here? No? Yes?

The Great Wizard Mystery of Help.Com……no wonder we are all confused here. It’s like we are stuck in a zone of Help Zombies surfacing everywhere and the Captain has jumped Ship!

God Help Us! lol

or Someone out there!

its Daniel but he speaks to no one and pretends to be a girl (another mod who is a girl)

its complicated

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southern_comfort online Verified User (7 years) Long Term User Shouts: 178 #
An Undisclosed Location | 9 months, 4 weeks ago (12 hours, 15 minutes after post)

nolateri wrote:
lol! So it is Hail to Scrapple! I can live with that…….so we have no big anniversary date we can all celebrate on here!

Ahhh, but we do have a date to celebrate…
http://help.com/post/516252-happy-bir…

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nolateri offline Verified User (11 months) Long Term User Shouts: 1 #
An Unknown Location | 9 months, 4 weeks ago (14 hours, 10 minutes after post)

lol! That’s funny!I think If I ever leave help.com I will come back as a Guy Confussed! lol

☠Scrapple☠ wrote:
nolateri wrote:
☠Scrapple☠ wrote:
Daniel really knows nothing about anything

Who does? Who do you deal with? There has to be someone in charge here? No? Yes?

The Great Wizard Mystery of Help.Com……no wonder we are all confused here. It’s like we are stuck in a zone of Help Zombies surfacing everywhere and the Captain has jumped Ship!

God Help Us! lol

or Someone out there!

its Daniel but he speaks to no one and pretends to be a girl (another mod who is a girl)

its complicated

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nolateri offline Verified User (11 months) Long Term User Shouts: 1 #
An Unknown Location | 9 months, 4 weeks ago (15 hours, 17 minutes after post)

Awesome! November 9th, 2005 was the first Post on Help.com Blue Ribbon goes to Southern Comfort for this information! Thanks SC you have shared alot of good information here……..!

southern_comfort, IP wrote:
nolateri wrote:
lol! So it is Hail to Scrapple! I can live with that…….so we have no big anniversary date we can all celebrate on here!

Ahhh, but we do have a date to celebrate…
http://help.com/post/516252-happy-bir…

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red_rebel_lion offline Verified User (10 months) Long Term User Shouts: 3 #
An Unknown Location | 9 months, 4 weeks ago (18 hours, 29 minutes after post)

Um, I’m not sure when help.com started, but I will try to research it when I get a chance

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nolateri offline Verified User (11 months) Long Term User Shouts: 1 #
An Unknown Location | 9 months, 4 weeks ago (19 hours, 16 minutes after post)

red_rebel_lion wrote:
Um, I’m not sure when help.com started, but I will try to research it when I get a chance

Hey Red Thanks! Southern Comfort had the answer it was Nov 9th, 2005 that help.com had it’s very first post!

So this coming November it will be 7 years in the making! Kinda cool huh!

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☠wUt☠ offline Verified User (5 years, 10 months) Help.com Volunteer Moderator Long Term User Shouts: 24 #
An Undisclosed Location | 9 months, 4 weeks ago (20 hours, 12 minutes after post)

1996 it started

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nolateri offline Verified User (11 months) Long Term User Shouts: 1 #
An Unknown Location | 9 months, 3 weeks ago (23 hours, 31 minutes after post)

Do you know the day or month or both? It would be cool to find the first post on here and share it! What are you thoughts Scrapple on the possibility of this?

Thank You for your research!

☠Scrapple☠ wrote:
1996 it started

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southern_comfort online Verified User (7 years) Long Term User Shouts: 178 #
An Undisclosed Location | 9 months, 3 weeks ago (1 day, 20 hours after post)

The domain name “Help.com” was first registered in 1996; scrapple is correct.

Created on…………..: 1996-05-28.
Expires on…………..: 2020-05-26.
Record last updated on..: 2012-06-27.

Domain servers in listed order:

ns2.cnet.com
ns.cnet.com
ns3.cnet.com
from, http://www.networksolutions.com/whois…

But I still believe that the official start of Help was on the date the first post became visible.

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nolateri offline Verified User (11 months) Long Term User Shouts: 1 #
An Unknown Location | 9 months, 3 weeks ago (1 day, 20 hours after post)

Thanks SC…..I think it was a brilliant idea. It really is a great site. It helps people and the company makes money as well with all the advertisement. So it’s a win win for everyone.

Can you get a copy of the first post on help and link it here? That would be kinda cool!

Thanks again! I was contemplating if I had to take back your Blue Ribbon but so far you are doing so good that I might have to give you the Pink one that matches the Blue one! lol

Have a good day! And thank you again!

Scrapple gets a Ribbon as well! Have to look in the box thou to see what color’s we have left! Thanks Scrapple…..you got SC’s mind a going and she was able to get us more information!

southern_comfort, IP wrote:
The domain name “Help.com” was first registered in 1996; scrapple is correct.

Created on…………..: 1996-05-28.
Expires on…………..: 2020-05-26.
Record last updated on..: 2012-06-27.

Domain servers in listed order:

ns2.cnet.com
ns.cnet.com
ns3.cnet.com
from, http://www.networksolutions.com/whois…

But I still believe that the official start of Help was on the date the first post became visible.

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southern_comfort online Verified User (7 years) Long Term User Shouts: 178 #
An Undisclosed Location | 9 months, 3 weeks ago (1 day, 23 hours after post)

Actually it is fairly easy to find yourself, nolateri…
In the address bar of your browser you will see this is post/555877. Change it to post/1 and wallah!

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nolateri offline Verified User (11 months) Long Term User Shouts: 1 #
An Unknown Location | 9 months, 3 weeks ago (2 days after post)

Ok! I will try that now! Thanks and I will let you know if I need help!

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Dyal offline Verified User (2 years, 7 months) Long Term User Shouts: 15 #
An Undisclosed Location | 9 months ago (3 weeks, 6 days after post)
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Help me with: 1.

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