Help.com help: What does everyone think about the Help.com “Reciprocity” feature?

Erik

San Francisco, CA, US

What does everyone think about the Help.com “Reciprocity” feature?

Is it helping you find other folks that you’re able to help? After you’ve helped someone else, are you getting replies to your own posts in a timely fashion? Anything you would like to see changed?

Reciprocity (0)

Since writing this post Erik may have helped people, but has not within the last 4 days. Erik is a verified member, has been around for 4 years, 3 months and has 112 posts and 1,139 replies to their name.

Post Tags (2)

Help.com, Reciprocity (Edit Tags) (How Tags Affect Reciprocity)

Replies (13)

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Marconius 3 #
San Francisco, CA, US | 2 years, 8 months ago (9 minutes after post)

Doesn’t really help if you’ve never had a need to post anything, but otherwise it’s cool!

Erik changed the tags on this post: they were "Fashion, Find, post, Reciprocity, Feature" 2 years, 8 months ago.

Help me with: Why does Charlie Rose have a black eye?

Ocelot 1 #
Ventura, CA, US | 2 years, 8 months ago (30 minutes after post)

I like it.

Thepp 4 #
An Undisclosed Location | 2 years, 8 months ago (6 days, 6 hours after post)

It’s a good idea, you can learn a lot by reading the answeres. They give you an insight to other users as well.

This account has been deactivated.

aeolian mode 10 #
Rocklin, CA, US | 2 years, 8 months ago (1 week, 6 days after post)

I dont know how to use it…

Help me with: In one word, can you give me your deepest thought?

Thepp 4 #
An Undisclosed Location | 2 years, 8 months ago (1 week, 6 days after post)

Click on the one above. It tells you how many replies the author of the post has made since they originated the post.

This account has been deactivated.

aeolian mode 10 #
Rocklin, CA, US | 2 years, 8 months ago (1 week, 6 days after post)

How do you delete “friends and also fans…

Help me with: In one word, can you give me your deepest thought?

Erik 3 #
San Francisco, CA, US | 2 years, 8 months ago (1 week, 6 days after post)

hi born2rock - you can remove friends by going to your Account Admin page (the link is the in white box in the top-right corner of every page, if you are logged-in) and then you click the “Friends” tab.

Help me with: Why does Charlie Rose have a black eye?

aeolian mode 10 #
Rocklin, CA, US | 2 years, 8 months ago (1 week, 6 days after post)

Thank you

Help me with: In one word, can you give me your deepest thought?

Erik 3 #
San Francisco, CA, US | 2 years, 8 months ago (1 week, 6 days after post)

question for everyone who has replied, esp. Thepp - I was curious about your feedback on the Reciprocity feature not only when you’re reading other people’s posts, but after you have created a post yourself… Is the Reciprocity feature helping you find other people who may have the answer to your question, or might be the right person to give advice about a problem that you’re having? Are we providing clear enough information about how to use the feature? Does the text look to cramped and jumbled together? Any changes you would recommend? Thanks in advance

Help me with: Why does Charlie Rose have a black eye?

Thepp 4 #
An Undisclosed Location | 2 years, 8 months ago (1 week, 6 days after post)

The header and footer in my oppinion. The lettering should all be the same size.
I think it does help to give information that is useful about what type of help users are good at and if they are the right people to ask for help. I use it when I am waiting for people to reply back to me, not all the time but often enough.

I think that users in general, dont how to use it or what it is for and the word reciprocity may put them off.

It is a good Idea and should be left.

Hope this helps a little.

This account has been deactivated.

widgee 0 #
An Unknown Location | 2 years, 7 months ago (1 month after post)

was wondering how long help.com has been running?

Help me with: Im 21 and from Australia I am halfway through a university degree that doesnt interest me.

mayday 0 #
Levittown, NY, US | 2 years, 5 months ago (2 months, 3 weeks after post)

I dont feel the reciprocity feature necessisarily helps you find people you can better help, nor does it find people that can assist you any quicker than posting an open question

Help me with: My dog cant go… are there any laxatives for dogs?

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What does everyone think about the Help.com “Reciprocity” feature?

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Replies (13)

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