computer help: Why does my Toshiba laptop computer keep turning off by itself after about 20 minutes of using it? - Help.com

cosmiccoolgir
offline Verified (6 years, 1 month) Visit cosmiccoolgir's shoutbox
Gatwick, B8, GB

Why does my Toshiba laptop computer keep turning off by itself after about 20 minutes of using it?

Last summer it did fall on the fall and the screen broke, but the main part works OK and it’s connected to another monitor so I can view things on the copmputer. Could it be something to do with the broken screen? Or is it because I use it too mudh? Or something else? Please help!

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blackberry.rabbi offline Verified User (6 years, 1 month) Long Term User Shouts: 0 #
An Unknown Location | 6 years, 1 month ago (4 minutes after post)

it might be overheating. keep the fan/vent uncovered.

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Bex offline Verified User (6 years, 1 month) Long Term User Shouts: 5 #
An Undisclosed Location | 6 years, 1 month ago (2 hours, 9 minutes after post)

As well as making sure it doesn’t overheat, check your Power options:

Start, Settings, Control Panel, Power Options (might be under Performance and Maintenance). Make sure it doesn’t say to switch off the monitor or computer after 20 minutes to save power.

Other than that, call the Toshiba people and speak to them.

Good Luck!

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spudtheimpaler offline Verified User (6 years, 2 months) Long Term User Shouts: 0 #
GB | 6 years, 1 month ago (4 hours, 24 minutes after post)

Many laptops seem to have overheating problems, including my toshiba A30. There is a way with the A30 (I don’t know what brand you have) of removing all the crud that stops the air flowing as well. I found that mine only over heated when it was plugged in, and worked fine if you only had battery power. Do you find similar? If so, i would recommend giving it a clear out. A hoover over the air vents is a crude but mostly acceptable method of removing some of the crud… well it can be - doesn’t hurt to try!

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cosmiccoolgir offline Verified User (6 years, 1 month) Long Term User Shouts: 3 #
Gatwick, B8, GB | 6 years, 1 month ago (5 hours, 11 minutes after post)

Thanks for the replies, guys, hopefully they’ll help! :)

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baseballfan242 offline Unverified User #
Lemont, IL, US | 5 years, 11 months ago (2 months, 1 week after post)

check to make sre you have it plugged in

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rubyto offline Verified User (4 years) Long Term User Shouts: 0 #
An Unknown Location | 4 years ago (2 years after post)

to be honest it seems like only toshiba ones turn off randomly. my tosiba equium will have days, weeks with it not turning off at all, and then suddenly it will turn it self off atleast 3 or 4 times a day! help help help!

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buttonba offline Unverified User #
An Unknown Location | 3 years, 10 months ago (2 years, 3 months after post)

Toshibas most common problems are A) the heatsink gets clogged with dust and B) the power supply input jack gets really loose.

You seem to be having problem A.
If you have dust in your heatsink, the processor gets no ventilation and your computer shuts down by default. You can remedy the problem by blowing compressed air inside the heatsink, or opening up your laptop and pulling out the lint and dust that may be stuck in there like I did with mine.

After I did this, my Toshiba Satellite hasn’t shut down on its own.

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