computer help: I cannot get my flash player to work properly. - Help.com

pmr61
offline Verified (1 year, 4 months) Visit pmr61's shoutbox
US

Editors:

I cannot get my flash player to work properly.

I can run it when I donwload it, but after I shut down my computer it won’t work the next time I sign on. Very frustrating. Thanks for your help.

This open post was written 1 year, 4 months ago | V/U/S: 1,073, 7, 1 | Edit Post | Leave a reply | Report Post

Reciprocity (0) Reciprocation Failure -- The poster has NOT helped anyone else yet!

Since writing this post pmr61 may have helped people, but has not within the last 4 days. pmr61 is a verified member, has been around for 1 year, 4 months and has 1 posts and 2 replies to their name.

Post Tags (9)

computer, Adobe Flash Player, Sign, Shutdown, flash, run, work, player, shut down (How Tags Affect Reciprocity)

Replies (7)

Where were you?

Click and drag to move the map around. FAQ: How we place people on this map »
You can also watch events on Help.com as they happen
Mouse over the map for 2 seconds to see an expanded, interactive view

Jeff offline Verified User (2 years, 11 months) Admin Long Term User Shouts: 8 #
Gamla Stan, 26, SE | 1 year, 4 months ago (22 minutes after post)

Define “it won’t work”. Does it give any errors?

Quote this reply Report this reply to moderators
Help me with: Big Move
pmr61 offline Verified User (1 year, 4 months) Long Term User Shouts: 0 #
US | 1 year, 4 months ago (27 minutes after post)

no, no error message. it tells me that i have to re-download flash player. Thanks for your reply.

Quote this reply Report this reply to moderators
Jeff offline Verified User (2 years, 11 months) Admin Long Term User Shouts: 8 #
Gamla Stan, 26, SE | 1 year, 4 months ago (1 hour, 47 minutes after post)

If you install flash you shouldn’t need to restart for it to work. So, first of all, after you install, try NOT restarting (it really shouldn’t be asking you to anyway.)

If it works after the install but fails after restarting, let me know. That’s important.

Quote this reply Report this reply to moderators
Help me with: Big Move

Jeff edited this post 1 year, 4 months ago. Read the previous text »

Please Help! I cannot get my flash player to work properly. I can run it when I dowload it, but after I shut down my computer it won’t work the next time I sign on. Very frustrating. Thanks for your help.

Help me with: Big Move
Jeff offline Verified User (2 years, 11 months) Admin Long Term User Shouts: 8 #
Gamla Stan, 26, SE | 1 year, 4 months ago (1 hour, 49 minutes after post)

Sorry, just reread the post.

It is almost like the program is uninstalling on restart then, yes? Some computers actually “wipe clean” upon restarting. If this YOUR computer or a school/public computer?

Quote this reply Report this reply to moderators
Help me with: Big Move
pmr61 offline Verified User (1 year, 4 months) Long Term User Shouts: 0 #
US | 1 year, 4 months ago (4 hours, 55 minutes after post)

This is my home computer. Could it have something to do with my Norton? it seems it started to happen after I updated it. I’ve even asked around up at “Best Buy” (Geek Squad) and no one seems to have an answer for me without looking at it. I really don’t want to pay someone for something that should be so simple! I can’t even look at ‘Youtube’!!! any ideas?

Quote this reply Report this reply to moderators
Jeff offline Verified User (2 years, 11 months) Admin Long Term User Shouts: 8 #
Gamla Stan, 26, SE | 1 year, 4 months ago (18 hours, 1 minute after post)

Not a clue really. I’m going to take a wild guess and assume you are using Internet Explorer to browse the web. You could try installing Firefox and putting flash on that. Maybe that one won’t uninstall itself?

Quote this reply Report this reply to moderators
Help me with: Big Move

Invite Others to Help

A logged in and verified Help.com member has the ability to setup a Friends List and invite others to help with posts.