Internet help: c:/program%20files/aol%20toolbar/welcome.html

checkchange

c:/program%20files/aol%20toolbar/welcome.html

This happened to my Windows XP machine with the exact same error message after I installed AOL 9.0 VR. ..I solved the problem by uninstalling IE 7 and then reinstalling IE 7. .. The problem went away right after the reboot. Everything is perfect. For the record, I recall uninstalling the AOL toolbar first to see if that helped, which it did not., then since I had a latest Beta version of AOL 9.0 VR - I left that in tact and did my uninstall of IE 7 and reinstall of IE 7. I even went back into AOL and installed the AOL toolbar again for IE without any issues….. I hope this is able to assist others. …My belief is that somehow the AOL 9.0 VR corrupted something adherent to the Internet Explorer 7 launch.

This open post was written 2 years, 4 months ago | V/U/S: 11,888, 22, 18 | Edit Post | Leave a reply | Report Post

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Since writing this post checkchange may have helped people, but has not within the last 4 days. checkchange is a verified member, has been around for 2 years, 4 months and has 3 posts and 331 replies to their name.

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aol, Toolbar, internet explorer, Internet, microsoft, windows xp, ie 7 (How Tags Affect Reciprocity)

Replies (22)

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HelpBot 5 #
San Francisco, CA, US | 2 years, 4 months ago (0 minutes after post)

Are you looking for answers about problems with your AOL service?

I’d like to recommend that you ask AOL directly since they are best suited to help you.

For AOL support, you can visit the AOL support site or even call them at an AOL toll free number.

Note: I’m a robot that the Help.com staff created. If this response is in error, I apologize, please ignore it.

checkchange changed the tags on this post: they were "aol, Toolbar, internet explorer, Internet, Microsoft Windows, HTML, Belief, Exploration, machine, hope" 2 years, 4 months ago.

Help me with: AOL Search Window at Log In in AOL All-In-One Software

checkchange changed the tags on this post: they were "aol, Toolbar, internet explorer, Internet, microsoft windows xp" 2 years, 4 months ago.

Help me with: AOL Search Window at Log In in AOL All-In-One Software

Rjohnson142 0 #
US | 2 years, 4 months ago (2 days, 6 hours after post)

I got the Aim page and hit edit and than delete. So is it gone?

Help me with: I have asked to drop aim but I am still getting e-mail from aim in stead of aol.

Rjohnson142 0 #
US | 2 years, 4 months ago (2 days, 7 hours after post)

I just got AIM unistalled. Thank you

Help me with: I have asked to drop aim but I am still getting e-mail from aim in stead of aol.

rdlongph 0 #
Portales, NM, US | 2 years, 4 months ago (1 week, 3 days after post)

This is a bug in the installation of the AOL Toolbar (why the moron’s at AOL can’t seem to fix it is beyond me since they are now at version 5.0 of the toolbar and the error started much earlier).

Look for the registry entry under key:
My Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Main
The entry for “First Home Page” is set to the (non-existant) AOL welcome file. Just change this to your real home page (or the blank page) and the problem goes away. (If someone knows of an easier fix - let us know)

The problem is that the link is wrong and there is no such welcome file.

veppsinc 1 #
New Smyrna Beach, FL, US | 2 years, 4 months ago (2 weeks, 3 days after post)

way over my head to answer.. sorry i still have the you tube stop and starts issues when i try to play videos what a pain in the a X …………oh whell hopefully ill figure it out ..

Help me with: please help my aol videos and you tube videos stop and start again and again what do i do.?

aolsuck #
An Unknown Location | 2 years, 3 months ago (3 weeks, 1 day after post)

Thanks Rdlongph!
Going into the registry path just like you said fixed the problem.
I just fixed this same problem for the 2nd time in a year on the same computer. Apparently the problem came back when the owner upgraded IE to version 7.0

**curses out AOL**

This account has been deactivated.

merrwa #
An Unknown Location | 2 years, 3 months ago (3 weeks, 2 days after post)

Unfortuantely i’m running Vista and you can’t uninstall IE separately as it is a part of Vista. I have exactly this same problem. Any suggestions?

Thanks.

This account has been deactivated.

simonduff 0 #
Crewe, N4, GB | 2 years, 2 months ago (2 months after post)

rdlongph wrote:
This is a bug in the installation of the AOL Toolbar (why the moron’s at AOL can’t seem to fix it is beyond me since they are now at version 5.0 of the toolbar and the error started much earlier).

Look for the registry entry under key:
My Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Main
The entry for “First Home Page” is set to the (non-existant) AOL welcome file. Just change this to your real home page (or the blank page) and the problem goes away. (If someone knows of an easier fix - let us know)

The problem is that the link is wrong and there is no such welcome file.

Excellent reply! This seems to be the clearest instruction to be found anywhere vis a vis this problem! However,I see no string in the registry key:

My Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Main

The only reference to “First Home Page” on my PC is in a backed up key named: 3bdd6b017b35029e

Presumably, if I search the registry for “aol%20toolbar,” or something similar it should turn up the required value to change, & this is what I need to replace with something like “http://help.com”

Please could you post a further reply showing the precise entry as it is displayed in your registry? I am trying to fix this for a client & would really appreciate a reply!!

anand_radh #
An Unknown Location | 2 years, 1 month ago (3 months after post)

Its an awesome post… It really worked… But can someone tell me is that key needed .. or can we delete the key…

This account has been deactivated.

i2luvscoobydo #
An Unknown Location | 2 years ago (3 months, 3 weeks after post)

rdlongph wrote:
This is a bug in the installation of the AOL Toolbar (why the moron’s at AOL can’t seem to fix it is beyond me since they are now at version 5.0 of the toolbar and the error started much earlier).

The problem is that the link is wrong and there is no such welcome file.

This work’s…..Took me a little whilte to figure out registry key thing but when i did i just changed it to aol.com and it worked. Thanks a lot for this.

This account has been deactivated.

CMD724 0 #
An Unknown Location | 1 year, 5 months ago (11 months, 2 weeks after post)

I found the solution at this website:
http://www.techimo.com/forum/technica…
I also tried the second solution and it works. Two Internet Explorer screens upon up, but it sure is lots better than that error message.
Carol

grahamupto 0 #
An Unknown Location | 1 year, 3 months ago (1 year after post)

Go to Control panel then Internet Options. Go the Advanced section then click the reset button which will deletes tempoerary files, browser adds on etc. This cured the problem for me

genelocke #
An Unknown Location | 10 months, 2 weeks ago (1 year, 6 months after post)

I just solved the problem by going to tools, internet options, advanced. At the end of the page is a button to reset IE7 to manufacturer’s settings. I did this and it cleared up all my problems. i> small>(email removed) /small> /i>

This account has been deactivated.

ron.lee.mc 0 #
An Unknown Location | 9 months, 3 weeks ago (1 year, 6 months after post)

Resetting to defaults in the advanced tab also works for some folks in IE 8 too.

daishino2 #
An Unknown Location | 7 months, 4 weeks ago (1 year, 8 months after post)

i tried restoring IE didnt work thnks for the fix!!!

>>>>>
rdlongph 0 #
Portales, NM, US | 1 year, 8 months ago (1 week, 3 days after post)
This is a bug in the installation of the AOL Toolbar (why the moron’s at AOL can’t seem to fix it is beyond me since they are now at version 5.0 of the toolbar and the error started much earlier).

The problem is that the link is wrong and there is no such welcome file.

This account has been deactivated.

karazima200 #
An Unknown Location | 7 months, 3 weeks ago (1 year, 9 months after post)

Hey

Who are you man ? You are really awesome. It has fixed my problem. Thank you so much. I really apreciate it. you are champion.

rdlongph wrote:
This is a bug in the installation of the AOL Toolbar (why the moron’s at AOL can’t seem to fix it is beyond me since they are now at version 5.0 of the toolbar and the error started much earlier).

Look for the registry entry under key:
My Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Main
The entry for “First Home Page” is set to the (non-existant) AOL welcome file. Just change this to your real home page (or the blank page) and the problem goes away. (If someone knows of an easier fix - let us know)

The problem is that the link is wrong and there is no such welcome file.

This account has been deactivated.

CMD724 0 #
An Unknown Location | 7 months, 1 week ago (1 year, 9 months after post)

I just installed IE8 and the problem has gone away.

gamoney5 #
An Unknown Location | 6 months, 3 weeks ago (1 year, 9 months after post)

What are IE7 and IE7, and how can I install them

This account has been deactivated.

juanquezada 0 #
An Unknown Location | 4 months, 1 week ago (2 years after post)

Thanks for the input. Unfortunately rdlongph didn’t say how to Look for the registry entry under key:
My Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Main
The entry for “First Home Page” is set to the (non-existant) AOL welcome file. Just change this to your real home page (or the blank page) and the problem goes away.

I finally figured it out I did it and it worked for me too. For those of you who are like me (new to computers) and want a detailed explanation, I will be glad to give it if you reply to this message. I did it and it worked for me too. Don’t expect an answer too soon. Sometimes it takes me several days to use my computer.

jcis4me 0 #
An Undisclosed Location | 4 months ago (2 years after post)

Hi I guess I am like you cause I have been trying to fix this isues for ALMOST A YEAR NOW.
I have searched this computer over & over for the following registry key but no luck. If you can help me I will be forever greatful to you. i am so tried of when I click IE & I get can’t find aol welcome screen not once but twice then I still have to click my home page when IE7 opens. I am loosing enought hair without this making me pull it out. Please remember I have uninstalled that WONDERFUL AOL TOOLBAR & I am running Vista.
Any help would be so appricated

juanquezada wrote:
Thanks for the input. Unfortunately rdlongph didn’t say how to Look for the registry entry under key:
My Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Main
The entry for “First Home Page” is set to the (non-existant) AOL welcome file. Just change this to your real home page (or the blank page) and the problem goes away.

I finally figured it out I did it and it worked for me too. For those of you who are like me (new to computers) and want a detailed explanation, I will be glad to give it if you reply to this message. I did it and it worked for me too. Don’t expect an answer too soon. Sometimes it takes me several days to use my computer.

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