[Help] Service Problems on Help.com for 12/14/08. Updates to this post /post/227348-service-problems-on-helpcom-for-12 Mon, 09 Nov 2009 10:49:29 +0100 Reply from Anonymous /post/227348-service-problems-on-helpcom-for-12#reply-5238609 Too many to list, too few to fix.

]]> Anonymous Wed, 09 Sep 2009 11:03:06 +0100 Reply from Jerry /post/227348-service-problems-on-helpcom-for-12#reply-4628596 The Search isn’t working for posts. Not at all. As a crazy test i even tried searching ‘love’ and nothing come up.

J.

]]> Jerry Mon, 22 Dec 2008 15:36:58 +0100 Reply from Florie's Gonna Bite /post/227348-service-problems-on-helpcom-for-12#reply-4626065 dear k,

Sorry, I have to be more careful with my exclamation marks. When I said “Now the icons of the non-Anons are screwed up!!!” I really didn’t mean it so emphatically and seriously as it probably sounded. I was actually intending it as kind of a humorous mock-complaint. Sometimes I forget those things don’t come off so well in an email, especially with people who don’t know me.

I appreciate your work, and your responses to people on this matter, I really do.

Florie

]]> Florie's Gonna Bite Sun, 21 Dec 2008 23:15:42 +0100 Reply from Jerry /post/227348-service-problems-on-helpcom-for-12#reply-4625229 Calm down, I was joking. I might as well have asked you about telstra phone coverage in charterville. It was just the whole, reporting an error thing. Sigh. I’ll just do my thing, you just do yours.

]]> Jerry Sun, 21 Dec 2008 17:17:01 +0100 Reply from k /post/227348-service-problems-on-helpcom-for-12#reply-4625225 [quote Jerry]So my 3 service should be back up soon?[/quote]

Er.. Sorry, I was referring to the notices issues. I’ll try to figure out what’s up with the mobile view of the site.

]]> k Sun, 21 Dec 2008 17:13:17 +0100 Reply from Jerry /post/227348-service-problems-on-helpcom-for-12#reply-4625217 [quote k][quote Jerry]I am finding it hard to be useful on this site by searching for the posts that I would ordinarily get on my new notices. And also my 3 mobile internet service isn’t displaying the account details, but you probably don’t care.

J.[/quote]

Yes, these issues are still being dealt with and show be repaired soon. That’s all the information I can provide about that.

[/quote]

So my 3 service should be back up soon?

]]> Jerry Sun, 21 Dec 2008 17:08:58 +0100 Reply from k /post/227348-service-problems-on-helpcom-for-12#reply-4625214 [quote Jerry]I am finding it hard to be useful on this site by searching for the posts that I would ordinarily get on my new notices. And also my 3 mobile internet service isn’t displaying the account details, but you probably don’t care.

J.[/quote]

Yes, these issues are still being dealt with and show be repaired soon. That’s all the information I can provide about that.

[quote Florie]Now the icons of the non-Anons are screwed up!!!
Annoying. What’s the deal?[/quote]

That was cause by a server outage. Sorry I missed that update. Should all be fixed by now.

]]> k Sun, 21 Dec 2008 17:06:33 +0100 Reply from Jerry /post/227348-service-problems-on-helpcom-for-12#reply-4625211 I am finding it hard to be useful on this site by searching for the posts that I would ordinarily get on my new notices. And also my 3 mobile internet service isn’t displaying the account details, but you probably don’t care.

J.

]]> Jerry Sun, 21 Dec 2008 17:04:27 +0100 Reply from Florie's Gonna Bite /post/227348-service-problems-on-helpcom-for-12#reply-4608361 eaoh! okay . . .

]]> Florie's Gonna Bite Wed, 17 Dec 2008 00:45:42 +0100 Reply from lorriane44 /post/227348-service-problems-on-helpcom-for-12#reply-4608325 so give them time to do repairs

]]> lorriane44 Wed, 17 Dec 2008 00:33:40 +0100 Reply from Florie's Gonna Bite /post/227348-service-problems-on-helpcom-for-12#reply-4608110 Now the icons of the non-Anons are screwed up!!!
Annoying. What’s the deal?

]]> Florie's Gonna Bite Tue, 16 Dec 2008 23:52:24 +0100 Reply from Florie's Gonna Bite /post/227348-service-problems-on-helpcom-for-12#reply-4605392 [quote k]I have removed this post from the announcement header, it has calmed down enough to a point where the issues are much minor. That does not, however, mean work is done fixing these issues. I will continue to monitor and provide what information I can for you all.[/quote]

And thanks for communicating with us!

]]> Florie's Gonna Bite Tue, 16 Dec 2008 04:39:53 +0100 Reply from THE INTERNET /post/227348-service-problems-on-helpcom-for-12#reply-4604858 tags, not appearing

]]> THE INTERNET Tue, 16 Dec 2008 02:46:09 +0100 Reply from lorriane44 /post/227348-service-problems-on-helpcom-for-12#reply-4604853 ya

]]> lorriane44 Tue, 16 Dec 2008 02:45:35 +0100 Reply from TulipsDream /post/227348-service-problems-on-helpcom-for-12#reply-4603328 I know this has been said already. But I still cannot get anymore new notices only the ones I am subscribed to.

]]> TulipsDream Mon, 15 Dec 2008 18:17:51 +0100 Reply from Left /post/227348-service-problems-on-helpcom-for-12#reply-4602438 Thank you so much for all your efforts and hardwork.

]]> Left Mon, 15 Dec 2008 09:04:00 +0100 Reply from k /post/227348-service-problems-on-helpcom-for-12#reply-4602038 I have removed this post from the announcement header, it has calmed down enough to a point where the issues are much minor. That does not, however, mean work is done fixing these issues. I will continue to monitor and provide what information I can for you all.

]]> k Mon, 15 Dec 2008 06:01:30 +0100 Reply from fazleymahmu /post/227348-service-problems-on-helpcom-for-12#reply-4601857 i’m new with internet n still learning how to use it

]]> fazleymahmu Mon, 15 Dec 2008 05:07:04 +0100 Reply from Michael Leibman /post/227348-service-problems-on-helpcom-for-12#reply-4601785 Also, the last replies and shouts posted before the ’system maintenance’ got deleted

]]> Michael Leibman Mon, 15 Dec 2008 04:50:16 +0100 Reply from Dr. Wilson /post/227348-service-problems-on-helpcom-for-12#reply-4601395 Replies made when the site was “erratic” never posted. Kinda obvious but just a heads up.

]]> Dr. Wilson Mon, 15 Dec 2008 03:42:43 +0100 Reply from a_boe /post/227348-service-problems-on-helpcom-for-12#reply-4601139 HELP!
my posts are not showing up in “my posts” or on the home page but when i try to repost them it says ive already posted this post. what gives?

]]> a_boe Mon, 15 Dec 2008 02:48:46 +0100 Reply from Florie's Gonna Bite /post/227348-service-problems-on-helpcom-for-12#reply-4600783 I just got two notices for my post, http://help.com/post/227469-to-be-ano…, while I was on the page, but the replies are not showing up. There’s nothing there after my last reply.

]]> Florie's Gonna Bite Mon, 15 Dec 2008 01:34:20 +0100 Reply from Florie's Gonna Bite /post/227348-service-problems-on-helpcom-for-12#reply-4600726 The Anons are mostly question marks now, which means if someone’s really annoying (or worse), we can’t avoid them because they look like every other Anon. Likewise, if we recognize a nice Anon who we want to help … well, we CAN’T recognize a nice Anon. Will that remain that way?

]]> Florie's Gonna Bite Mon, 15 Dec 2008 01:22:00 +0100 Reply from Florie's Gonna Bite /post/227348-service-problems-on-helpcom-for-12#reply-4600714 [quote Commander Ikari][quote k][quote Commander Ikari]And, of course, html still doesn’t work…[/quote]That’s been disabled for a while now. Currently only mods can use HTML. Not an issue regarding the current status of the site.[/quote]

I consider it an issue, and it relates to the current status of the site…[/quote]

Me too, I want it back.

]]> Florie's Gonna Bite Mon, 15 Dec 2008 01:18:40 +0100 Reply from lorriane44 /post/227348-service-problems-on-helpcom-for-12#reply-4600489 Thanks for the info

]]> lorriane44 Mon, 15 Dec 2008 00:09:13 +0100 Reply from Goodfella /post/227348-service-problems-on-helpcom-for-12#reply-4600337 Thanks K , but it’s not fixed yet !

]]> Goodfella Sun, 14 Dec 2008 23:09:57 +0100 Reply from Michael Leibman /post/227348-service-problems-on-helpcom-for-12#reply-4600083 [quote Kuvri (yodaluv12)]My profile is still blank… is that reversible?[/quote]

You can use the cached version at google by searching for

site:help.com {username} profile

And clicking “cached”.

]]> Michael Leibman Sun, 14 Dec 2008 22:11:11 +0100 Reply from Hellacious Haro /post/227348-service-problems-on-helpcom-for-12#reply-4600044 I still don’t get new notices.

]]> Hellacious Haro Sun, 14 Dec 2008 22:02:04 +0100 Reply from k /post/227348-service-problems-on-helpcom-for-12#reply-4600036 [quote Kuvri (yodaluv12)]My profile is still blank… is that reversible?[/quote]

We cannot reverse this, but you should be able to redo it now.

[quote Hellacious Haro]My notices are still messed up[/quote]

Can you explain more please?

]]> k Sun, 14 Dec 2008 22:00:31 +0100 Reply from Hellacious Haro /post/227348-service-problems-on-helpcom-for-12#reply-4600031 My notices are still messed up

]]> Hellacious Haro Sun, 14 Dec 2008 21:59:42 +0100 Reply from Kuvri (yodaluv12) /post/227348-service-problems-on-helpcom-for-12#reply-4599982 My profile is still blank… is that reversible?

]]> Kuvri (yodaluv12) Sun, 14 Dec 2008 21:43:52 +0100 Reply from k /post/227348-service-problems-on-helpcom-for-12#reply-4599946 [quote smoogie.]Whenever I quote someone on post. Instead of quote appearing in reply box I get shot straight back to the top of the post. I then have to do it a second time for it to work.
Thankyou.[/quote]

Seems more like an issue with javascript on your end. Make sure the page finishes loading and that you have javascript enabled in your browser.

]]> k Sun, 14 Dec 2008 21:35:01 +0100 Reply from Left /post/227348-service-problems-on-helpcom-for-12#reply-4599937 Whenever I quote someone on post. Instead of quote appearing in reply box I get shot straight back to the top of the post. I then have to do it a second time for it to work.
Thankyou.

]]> Left Sun, 14 Dec 2008 21:33:24 +0100 Reply from Left /post/227348-service-problems-on-helpcom-for-12#reply-4599936 Whenever I quote someone on post. Instead of quote appearing in reply box I get shot straight back to the top of the post. I then have to do it a second time for it to work.

]]> Left Sun, 14 Dec 2008 21:33:18 +0100 Reply from Hellacious Haro /post/227348-service-problems-on-helpcom-for-12#reply-4599910 And I could edit my profile now.
Yay!

]]> Hellacious Haro Sun, 14 Dec 2008 21:27:27 +0100 Reply from tricky /post/227348-service-problems-on-helpcom-for-12#reply-4599850 i think when you invite somebody to a post, it isnt showing at the actual post that you invited ppl

]]> tricky Sun, 14 Dec 2008 21:10:39 +0100 Reply from ĐaNi HaŦeS ŸoŪ /post/227348-service-problems-on-helpcom-for-12#reply-4599830 yeah for me nothing is fixed
my invites were 4 now its 1 and the same invites as yesterday so i dont have new ones even tho its telling me so and my shouts say i have 8 new ones even tho i checked them and they still go back and forth

]]> ĐaNi HaŦeS ŸoŪ Sun, 14 Dec 2008 20:59:07 +0100 Reply from Hellacious Haro /post/227348-service-problems-on-helpcom-for-12#reply-4599822 Yeah!
And the invites count is fixed too.

]]> Hellacious Haro Sun, 14 Dec 2008 20:54:12 +0100 Reply from Commander Ikari /post/227348-service-problems-on-helpcom-for-12#reply-4599819 [quote Hellacious Haro]For me, the shoutbox thing is fixed now
:][/quote]

Me too!

The site is returning to normal, kinda!

]]> Commander Ikari Sun, 14 Dec 2008 20:52:53 +0100 Reply from Hellacious Haro /post/227348-service-problems-on-helpcom-for-12#reply-4599801 For me, the shoutbox thing is fixed now
:]

]]> Hellacious Haro Sun, 14 Dec 2008 20:46:35 +0100 Reply from BaconByAnyOtherName /post/227348-service-problems-on-helpcom-for-12#reply-4599505 my shoutbox thing doesnt update. when i look at them, it still says i have new ones. same with invites.

]]> BaconByAnyOtherName Sun, 14 Dec 2008 18:39:05 +0100 Reply from Commander Ikari /post/227348-service-problems-on-helpcom-for-12#reply-4599469 Sorry.

]]> Commander Ikari Sun, 14 Dec 2008 18:29:54 +0100 Reply from k /post/227348-service-problems-on-helpcom-for-12#reply-4599468 Stay on topic please.

Unrelated replies will be deleted.

]]> k Sun, 14 Dec 2008 18:29:39 +0100 Reply from Commander Ikari /post/227348-service-problems-on-helpcom-for-12#reply-4599454 Speaking of noodle people, there is one in this video

[youtube:http://www.youtube.com/watch?v=fKMqySX9AUc]

]]> Commander Ikari Sun, 14 Dec 2008 18:22:08 +0100 Reply from THE INTERNET /post/227348-service-problems-on-helpcom-for-12#reply-4599446 [quote Commander Ikari][quote AlphaKnight][quote Commander Ikari][quote AlphaKnight][quote Commander Ikari][quote AlphaKnight][quote Commander Ikari]oh, and the poll function and video posting isn’t working.[/quote]the video function! ;_;[/quote]scratch that, video works![/quote]IT DOES?![/quote]*nods so enthusiastically his neck breaks*[/quote]awesome!also, your new name can be noodle- neck[/quote]Yeah, shame about not being to move anything under my neck though. I’m typing this with my tongue, and my keyboard tastes terrible.[/quote]

noodle boy then

]]> THE INTERNET Sun, 14 Dec 2008 18:20:17 +0100 Reply from Commander Ikari /post/227348-service-problems-on-helpcom-for-12#reply-4599430 [quote AlphaKnight][quote Commander Ikari][quote AlphaKnight][quote Commander Ikari][quote AlphaKnight][quote Commander Ikari]oh, and the poll function and video posting isn’t working.[/quote]the video function! ;_;[/quote]scratch that, video works![/quote]IT DOES?![/quote]*nods so enthusiastically his neck breaks*[/quote]awesome!also, your new name can be noodle- neck[/quote]

Yeah, shame about not being to move anything under my neck though. I’m typing this with my tongue, and my keyboard tastes terrible.

]]> Commander Ikari Sun, 14 Dec 2008 18:15:54 +0100 Reply from THE INTERNET /post/227348-service-problems-on-helpcom-for-12#reply-4599429 [quote Commander Ikari][quote AlphaKnight][quote Commander Ikari][quote AlphaKnight][quote Commander Ikari]oh, and the poll function and video posting isn’t working.[/quote]the video function! ;_;[/quote]scratch that, video works![/quote]IT DOES?![/quote]*nods so enthusiastically his neck breaks*[/quote]

awesome!
also, your new name can be noodle- neck

]]> THE INTERNET Sun, 14 Dec 2008 18:14:58 +0100 Reply from Commander Ikari /post/227348-service-problems-on-helpcom-for-12#reply-4599414 [quote AlphaKnight][quote Commander Ikari][quote AlphaKnight][quote Commander Ikari]oh, and the poll function and video posting isn’t working.[/quote]the video function! ;_;[/quote]scratch that, video works![/quote]IT DOES?![/quote]

*nods so enthusiastically his neck breaks*

]]> Commander Ikari Sun, 14 Dec 2008 18:10:22 +0100 Reply from THE INTERNET /post/227348-service-problems-on-helpcom-for-12#reply-4599411 [quote Commander Ikari][quote AlphaKnight][quote Commander Ikari]oh, and the poll function and video posting isn’t working.[/quote]the video function! ;_;[/quote]

scratch that, video works![/quote]

IT DOES?!

]]> THE INTERNET Sun, 14 Dec 2008 18:09:03 +0100 Reply from Commander Ikari /post/227348-service-problems-on-helpcom-for-12#reply-4599409 [quote AlphaKnight][quote Commander Ikari]oh, and the poll function and video posting isn’t working.[/quote]the video function! ;_;[/quote]

scratch that, video works!

]]> Commander Ikari Sun, 14 Dec 2008 18:08:30 +0100 Reply from THE INTERNET /post/227348-service-problems-on-helpcom-for-12#reply-4599395 [quote Commander Ikari]oh, and the poll function and video posting isn’t working.[/quote]

the video function! ;_;

]]> THE INTERNET Sun, 14 Dec 2008 18:04:18 +0100 Reply from Commander Ikari /post/227348-service-problems-on-helpcom-for-12#reply-4599390 oh, and the poll function and video posting isn’t working.

]]> Commander Ikari Sun, 14 Dec 2008 18:03:26 +0100 Reply from THE INTERNET /post/227348-service-problems-on-helpcom-for-12#reply-4599389 invites and shouts do not empty out when viewed
IE: it still shows i have 5 new shouts and 8 new invites.
this is probably the same thing as the notices though

]]> THE INTERNET Sun, 14 Dec 2008 18:03:15 +0100 Reply from Luck of the Irish /post/227348-service-problems-on-helpcom-for-12#reply-4599334 that function is broken at the moment (it is notices)

]]> Luck of the Irish Sun, 14 Dec 2008 17:38:34 +0100 Reply from lorriane44 /post/227348-service-problems-on-helpcom-for-12#reply-4599319 Where do you check off that you read and sometimes replied. i am new and have been reading post.

]]> lorriane44 Sun, 14 Dec 2008 17:32:41 +0100 Reply from Commander Ikari /post/227348-service-problems-on-helpcom-for-12#reply-4599315 [quote Luck of the Irish]but it is only minor, and has nothing to do with the site maintenance 2 days ago.[/quote]

Luck, I’m joking around….

Though I still want it fixed.

]]> Commander Ikari Sun, 14 Dec 2008 17:31:47 +0100 Reply from Luck of the Irish /post/227348-service-problems-on-helpcom-for-12#reply-4599313 but it is only minor, and has nothing to do with the site maintenance 2 days ago.

]]> Luck of the Irish Sun, 14 Dec 2008 17:30:57 +0100 Reply from Commander Ikari /post/227348-service-problems-on-helpcom-for-12#reply-4599312 [quote k][quote Commander Ikari]And, of course, html still doesn’t work…[/quote]That’s been disabled for a while now. Currently only mods can use HTML. Not an issue regarding the current status of the site.[/quote]

I consider it an issue, and it relates to the current status of the site…

]]> Commander Ikari Sun, 14 Dec 2008 17:30:11 +0100 Reply from k /post/227348-service-problems-on-helpcom-for-12#reply-4599309 [quote Commander Ikari]And, of course, html still doesn’t work…[/quote]

That’s been disabled for a while now. Currently only mods can use HTML. Not an issue regarding the current status of the site.

]]> k Sun, 14 Dec 2008 17:29:27 +0100 Reply from Nyxotic /post/227348-service-problems-on-helpcom-for-12#reply-4599302 Thank you, K.

]]> Nyxotic Sun, 14 Dec 2008 17:27:02 +0100 Reply from Commander Ikari /post/227348-service-problems-on-helpcom-for-12#reply-4599301 And, of course, html still doesn’t work…

]]> Commander Ikari Sun, 14 Dec 2008 17:26:14 +0100 Reply from k /post/227348-service-problems-on-helpcom-for-12#reply-4599298 [quote tranquility-sophi]the shout and invites count do not reset to 0 when you access the page….. in the box at the top of the screen that is[/quote]

Added to list and I have provided an alternate solution to reporting things.

[quote Luck of the Irish]Do not edit post Michael as the information is lost, also links in post do not work[/quote]

Add the fact that edits cannot be done, not really to concerned about links right now for that is a minor detail.

]]> k Sun, 14 Dec 2008 17:25:36 +0100 Reply from Luck of the Irish /post/227348-service-problems-on-helpcom-for-12#reply-4599286 [quote Michael Leibman][quote Luck of the Irish]Do not edit post Michael as the information is lost,also links in post do not work[/quote]Also there’s this strange phenomenon of people trying to tell me what to do or not do ;)[/quote]

lol, and do not edit profile, now listen to your teacher lol ;)

]]> Luck of the Irish Sun, 14 Dec 2008 17:23:05 +0100 Reply from Michael Leibman /post/227348-service-problems-on-helpcom-for-12#reply-4599283 [quote Luck of the Irish]Do not edit post Michael as the information is lost,also links in post do not work[/quote]

Also there’s this strange phenomenon of people trying to tell me what to do or not do ;)

]]> Michael Leibman Sun, 14 Dec 2008 17:22:28 +0100 Reply from Luck of the Irish /post/227348-service-problems-on-helpcom-for-12#reply-4599270 Do not edit post Michael as the information is lost,

also links in post do not work

]]> Luck of the Irish Sun, 14 Dec 2008 17:18:55 +0100 Reply from Michael Leibman /post/227348-service-problems-on-helpcom-for-12#reply-4599266 It is no longer visible if I invite someone to a post, and I don’t know if the fact of who edited a post is visible again.

]]> Michael Leibman Sun, 14 Dec 2008 17:18:17 +0100 Reply from Cogito, ergo sum /post/227348-service-problems-on-helpcom-for-12#reply-4599265 the report fetcher is not working….

]]> Cogito, ergo sum Sun, 14 Dec 2008 17:18:03 +0100 Reply from Cogito, ergo sum /post/227348-service-problems-on-helpcom-for-12#reply-4599236 the shout and invites count do not reset to 0 when you access the page….. in the box at the top of the screen that is

]]> Cogito, ergo sum Sun, 14 Dec 2008 17:10:21 +0100 Reply from Luck of the Irish /post/227348-service-problems-on-helpcom-for-12#reply-4599207 The invites don’t appear on the post, and also there are some other problems reported in mas1st’s post http://help.com/post/227299-urgent-in…

]]> Luck of the Irish Sun, 14 Dec 2008 17:00:43 +0100 Reply from k /post/227348-service-problems-on-helpcom-for-12#reply-4599202 Penguin B☺y Brian�: I have added your report to the list.

DaNi♠HaTes♠You: Even so, it’s still an issue.

]]> k Sun, 14 Dec 2008 16:57:56 +0100 Reply from ĐaNi HaŦeS ŸoŪ /post/227348-service-problems-on-helpcom-for-12#reply-4599181 actually the new notice thing has been going on since last monday ;)

]]> ĐaNi HaŦeS ŸoŪ Sun, 14 Dec 2008 16:46:14 +0100 Reply from Penguin B☺y Brian /post/227348-service-problems-on-helpcom-for-12#reply-4599180 thanks K…

… there is also the problem with editing your profile

~ Regards ~ PBB ~

]]> Penguin B☺y Brian Sun, 14 Dec 2008 16:45:30 +0100