Legal Notices & Disclaimer

Help.com - Legal Notices & Disclaimer

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Help.com makes no representations or warranties, implied or otherwise, and accepts no responsibility as to the suitability or accuracy of the information or advice found on the Web site. All information and other content on the Web site is subject to change without notice.

Help.com will send daily updates to your registered and verified email account in order to keep you up to date on current events at Help.com. This is a per user option and can be disabled at any time.

The content found on this Web site may not be complete.

Help.com does not accept responsibility nor warrant as to the reliability or accuracy of any information found on this Web site and which is provided by any other person, company, organization or business.

Any links to other Web sites are provided by Help.com as a service to the user. Any linked Web sites are not under the control of Help.com . Consequently, Help.com is not responsible for the contents of such linked Web sites.

Help.com make no representation or warranties as to the truth or accuracy of information found on such linked Web sites.

Help.com is not a substitute for professional advice. Anyone can ask or answer here.

We disclaim any responsibility for the deletion, the failure to store, the misdelivery, or the untimely delivery of any information or material. We disclaim any responsibility for any harm resulting from downloading or accessing any information or material on the Internet using search results from our sites. We disclaim any responsibility for, and if you subscribe to one of our fee-based services you will not be entitled to a refund as a result of, any service outages that are caused by our maintenance on the servers or the technology that underlies our sites, failures of our service providers (including telecommunications, hosting, and power providers), computer viruses, natural disasters or other destruction or damage of our facilities, acts of nature, war, civil disturbance, or any other cause beyond our reasonable control.

WE DO NOT WARRANT THAT OUR SITES WILL BE UNINTERRUPTED OR ERROR FREE. IN ADDITION, WE DO NOT MAKE ANY WARRANTY AS TO THE CONTENT ON OUR SITES. OUR SITES AND THEIR CONTENT ARE DISTRIBUTED ON AN "AS IS, AS AVAILABLE" BASIS. ANY MATERIAL THAT YOU DOWNLOAD OR OTHERWISE OBTAIN THROUGH OUR SITES IS DONE AT YOUR OWN DISCRETION AND RISK, AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY POTENTIAL DAMAGES TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM YOUR DOWNLOAD OF ANY SUCH MATERIAL. NEITHER WE NOR ANY OF OUR PARTNERS MAKES ANY WARRANTY THAT (i) OUR SITES WILL MEET YOUR REQUIREMENTS, (ii) OUR SITES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR FREE, (iii) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF OUR SITES WILL BE ACCURATE OR RELIABLE, (iv) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL THAT YOU PURCHASE OR OBTAIN THROUGH OUR SITES WILL MEET YOUR EXPECTATIONS, AND (v) ANY ERRORS WILL BE CORRECTED. NEITHER WE NOR ANY OF OUR PARTNERS MAKES ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF TITLE OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, WITH RESPECT TO OUR SITES, ANY CONTENT, OR ANY OF OUR SERVICES, TOOLS, PRODUCTS, OR PROPERTIES. YOU EXPRESSLY AGREE THAT YOU WILL ASSUME THE ENTIRE RISK AS TO THE QUALITY AND THE PERFORMANCE OF OUR SITES AND THE ACCURACY OR COMPLETENESS OF ITS CONTENT.

NEITHER WE NOR OUR PARTNERS SHALL BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OF OR INABILITY TO USE OUR SITES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

SOME STATES DO NOT ALLOW EXCLUSION OF IMPLIED WARRANTIES OR LIMITATION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. IN SUCH STATES, OUR LIABILITY AND THAT OF OUR THIRD-PARTY CONTENT PROVIDERS AND THEIR RESPECTIVE AGENTS SHALL BE LIMITED TO THE GREATEST EXTENT PERMITTED BY LAW.

If you have a serious problem, get professional help.

Note: All communication on Help.com is public!

Help.com - TERMS OF SERVICE

THE FOLLOWING TERMS OF SERVICE GOVERN YOUR ACCESS TO AND USE OF THIS WEBSITE. PLEASE READ THESE TERMS OF SERVICE CAREFULLY BEFORE ACCESSING OR USING OUR WEBSITE. BY ACCESSING OR USING OUR WEBSITE, YOU AGREE TO BE LEGALLY BOUND BY THESE TERMS OF SERVICE. IF YOU DO NOT AGREE WITH THESE TERMS OF SERVICE, YOU MAY NOT ACCESS OR USE OUR WEBSITE.

This website is owned and operated by CNET Networks. Whenever these Terms of Service refer to "we," "our," "us" or "Help.com," we are referring to CNET Networks. From time to time we may revise these Terms of Service by posting the revised Terms of Service on the home page of this website, without notice to you. Any subsequent use by you of this website will be governed by the new Terms of Service. In addition, these Terms of Service are effective in addition to the stated Terms of Service for CNET Networks, which can be found here: http://legalterms.cbsinteractive.com/terms-of-use.

INFORMATION PROVIDED ON OUR WEBSITE

We provide an opportunity for users to post, transmit, view and exchange information, ideas and opinions (collectively, "Content") on our website. The Content, whether publicly posted or privately transmitted by users, does not necessarily reflect our views. Content is provided by users strictly on a volunteer as-is basis. You acknowledge that we do not evaluate the accuracy, completeness or usefulness of any Content. All Content is provided for informational purposes only, and no Content is intended to constitute legal, medical, financial or other professional advice. It is strongly recommended that you contact a qualified professional licensed in your state or country if you desire or require professional advice.

You acknowledge and agree that your use of, or reliance on, any Content is entirely at your own risk, and that we are not liable for any claims, damages or losses resulting from your use of, or reliance on, any Content.

If you choose to post or transmit any Content on or through our website, you remain solely responsible for such materials. You authorize us to use and publish any of the Content you post or transmit on or through our website in any manner we choose and without any obligation to compensate you or anyone else. You acknowledge and agree that any Content you post or transmit on or through our website is made available to the public. Help.com retains the perpetual, irrevocable, non-exclusive right to use, reproduce, modify, edit, translate, publish, perform, display, post, transmit and distribute ("Use") your posts and/or answers without compensation to you, for internal or external purposes, alone or as part of other works in any form, media or technology. Help.com will not, however, publicly disclose your posts and/or answers in manner that directly associates them with you (unless you have provided personally identifiable information, and Help.com uses your post or answer as provided).

When posting or transmitting Content or otherwise using our website, you agree that you will not:

Harass, defame, intimidate or threaten another user;
Interfere with another individual's rights to privacy (e.g., by posting personally identifiable information about another individual) without consent;
Distribute chain letters, surveys or contests;
Post any material that is defamatory (i.e., disparaging to the reputation of an individual or business);
Post any trademarks, logos or righted material without the authorization of the owner;
Post any materials that may damage the operation of a computer (such as a virus, worm or Trojan horse);
Forge headers or other transmission information in order to disguise the origin or your posting; or
Advertise or sell any goods or services.

INTELLECTUAL PROPERTY

The data, text, pictures, sound, graphics, logos, marks, symbols, video, software (whether in source code or object code form), tools, Content and any other materials or information incorporated into, used in conjunction with, or otherwise made available on or through our website or any of the services we offer (collectively, the "Materials") and all worldwide copyrights, trademarks, service marks, patents, patent registration rights, trade secrets, know-how, database rights and all other rights in or relating to such Materials (collectively, the "Intellectual Property") are owned by Help.com, its affiliates or third parties who have given us permission to use it.

Help.com authorizes you to use the Materials for your personal, non-commercial use only, provided that you keep intact all copyright and other proprietary notices. You may not otherwise reproduce, perform, distribute, display or create derivative works of the Materials. You may not reverse engineer, decompile, disassemble or otherwise attempt to determine the source code of software used on the website.

You may use the Materials and the Intellectual Property, access our website and use any services we provide through our website only as expressly permitted in these Terms of Service and for no other purposes.

LINKS TO THIRD-PARTY WEBSITES

Our website may provide links to third-party websites. We provide such links solely for the convenience of our users. We do not review or endorse, and are not responsible for, any content, advertising, products, services or other materials on or available from such websites. We are not liable for any direct or indirect damages or losses caused by your use of third-party websites. You assume full responsibility for your use of third-party websites.

INDEMNIFICATION

You agree to defend, indemnify and hold harmless Help.com and its officers, agents, employees, licensors and service providers from any and all claims, liabilities and expenses, including, without limitation, attorneys' fees and other legal expenses, whether in tort, contract or otherwise, relating to or arising out of any Content that you may post, transmit, read or user on or through the website, any breach by you of these Terms of Service or applicable law or your violation of any rights of Help.com or a third party.

TERMINATION

We may terminate your right to use our website at any time, for any reason, and without notice. We will terminate your right to use our website if you violate any of these Terms of Service or any other policy posted on our website, or if we become aware that you are infringing any copyright or other intellectual property right of any party.

DISCLAIMER OF WARRANTIES

YOUR USE OF OUR WEBSITE AND THE MATERIALS AVAILABLE ON OUR WEBSITE IS AT YOUR SOLE RISK. OUR WEBSITE, THE MATERIALS AND ANY PRODUCTS OR SERVICES YOU ACQUIRE THROUGH OUR WEBSITE ARE PROVIDED TO YOU ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT AND FITNESS FOR A PARTICULAR PURPOSE. IN PARTICULAR, WE MAKE NO WARRANTY THAT YOUR ACCESS TO OUR WEBSITE AND THE CONTENT WILL BE UNINTERRUPTED, TIMELY OR SECURE, OR THAT THE CONTENT AND THE OTHER MATERIALS AVAILABLE ON OR THROUGH OUR WEBSITE WILL BE ACCURATE, COMPLETE, USEFUL, ERROR-FREE OR TIMELY.

LIMITATION OF LIABILITY

UNDER NO CIRCUMSTANCES WILL WE BE LIABLE FOR ANY LOSS, INJURY, CLAIM, LIABILITY OR DAMAGE OF ANY KIND RESULTING FROM YOUR USE OF OR RELIANCE ON OUR WEBSITE OR ANY OF THE CONTENT OR MATERIALS AVAILABLE ON OR THROUGH OUR WEBSITE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM ALL RESPONSIBILITY FOR, AND WE WILL NOT BE LIABLE TO YOU OR ANY OTHER PARTY FOR, ANY LOSS, INJURY, CLAIM, LIABILITY OR DAMAGE OF ANY KIND, INCLUDING INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES OF ANY KIND (INCLUDING, WITHOUT LIMITATION, ATTORNEYS' FEES AND OTHER LEGAL EXPENSES), RESULTING FROM, ARISING OUT OF OR IN ANY WAY RELATED TO YOUR USE OF OUR WEBSITE OR THE CONTENT OR OTHER MATERIALS OR SERVICES AVAILABLE ON OR THROUGH OUR WEBSITE, INCLUDING, WITHOUT LIMITATION, (A) ANY ERRORS IN, OR OMISSIONS FROM, OUR WEBSITE OR THE CONTENT OR THE OTHER MATERIALS AVAILABLE ON OR THROUGH OUR WEBSITE; (B) ANY THIRD-PARTY WEBSITES OR CONTENT DIRECTLY OR INDIRECTLY ACCESSED THROUGH LINKS FROM OUR WEBSITE; (C) THE UNAVAILABILITY OF OUR WEBSITE OR ANY PORTION THEREOF; (D) YOUR INABILITY TO USE OUR WEBSITE; (E) YOUR USE OF ANY EQUIPMENT OR SOFTWARE IN CONNECTION WITH OUR WEBSITE; OR (F) ANY COMPUTER VIRUSES, WORMS OR "TROJAN HORSES," ANY OTHER TYPE OF DESTRUCTIVE OR MALICIOUS COMPUTER CODE (BY WHATEVER NAME IT IS CALLED), OR ANY UNAUTHORIZED COMPUTER CODE THAT IS ATTACHED TO, OR MADE A PART OF, OUR WEBSITE BY ANY PERSON, GROUP OR ORGANIZATION.

GENERAL

We may be required by state or federal law to notify you of certain events. You hereby acknowledge and consent that such notices will be effective upon our posting them on our sites or delivering them to you through e-mail. You may update your e-mail address by visiting the Services where you have provided contact information. If you do not provide us with accurate information, we cannot be held liable if we fail to notify you. You have the right to request that we provide such notices to you in paper format, and may do so by contacting the General Counsel, CNET Networks, Inc., 235 Second Street, San Francisco, California 94105.

Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of our sites or these Terms must be filed within one (1) year after such claim or cause of action arose or be forever barred.

These Terms, including all terms, conditions, and policies that are incorporated into these terms by reference, constitute the entire agreement between you and CNET Networks and govern your use of our sites, superceding any prior agreements that you may have with us.

These Terms shall be construed in accordance with the laws of the State of California, and the parties irrevocably consent to bring any action to enforce these Terms before an arbitration panel or before a court of competent jurisdiction in San Francisco, California if seeking interim or preliminary relief or enforcement of an arbitration award.

If any part of these Terms is determined to be invalid or unenforceable pursuant to applicable law, then the invalid or unenforceable provision will be deemed superceded by a valid, enforceable provision that most closely matches the intent of the original provision, and the remainder of the Terms shall continue in effect.

CNET Networks may elect to resolve any controversy or claim arising out of or relating to these Terms or our sites by binding arbitration in accordance with the commercial arbitration rules of the American Arbitration Association. Any such controversy or claim shall be arbitrated on an individual basis and shall not be consolidated in any arbitration with any claim or controversy of any other party. The arbitration shall be conducted in San Francisco, California, and judgment on the arbitration award may be entered in any court having jurisdiction thereof. Either you or we may seek any interim or preliminary relief from a court of competent jurisdiction in San Francisco, California, necessary to protect the rights or the property of you or CNET Networks, Inc. (or its agents, suppliers, and subcontractors), pending the completion of arbitration.

This website and the Content and Materials may not be appropriate or available for use in countries other than the United States. If you choose to access our website from any location other than the United States, you accept full responsibility for compliance with applicable local laws.

COPYRIGHT NOTICE

If you are authorized to act on behalf of a copyright owner, and any material on our website infringes on the rights the owner, please notify our designated agent: http://cnet.custhelp.com/cgi-bin/cnet.cfg/php/enduser/ask.php.

To be effective, your notification must provide us with information that meets the requirements of the U.S. Copyright Act, which are summarized as follows:

A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;
A detailed identification of the copyrighted work or works claimed to have been infringed;
Information sufficient to permit us to locate the allegedly infringing material;
Information sufficient to permit us to contact you, such as an address, telephone number or email address;
A statement that you have a good faith belief that the use of the allegedly infringing material in the manner complained of is not authorized by the copyright owner, its agent or the law;
Your sworn statement that the information in your notification is accurate; and
Your sworn statement that you are authorized to act on behalf of the copyright owner of the allegedly infringing material.

Any posts about the Terms of Service should be directed to http://cnet.custhelp.com/cgi-bin/cnet.cfg/php/enduser/ask.php.

Legal Notices & Disclaimer - Help.com