hnykiss0505's shout trail with C.M.Theisen - Help.com

ShoutTrail: hnykiss0505 and C.M.Theisen

Just a simple "Hello", "Thanks", or chat! Back to hnykiss0505's profile...

C.M.Theisen
2 years, 7 months ago

Hi, Anne! Yep, things are good. Michele is 5 months pregnant with a girl. I’m starting a new job on Monday with a different insurance company. The pay will be better, I’ll have benefits and I think I’ll be much more successful. Instead of selling health and life insurance to senior citizens, I’ll be an account manager selling group health insurance plans to companies. My HR department clients will be smarter, more rational and easier for me to sell deal with. I’m really looking forward to that change. Hope all is well with you!

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hnykiss0505
2 years, 8 months ago

Hey Christopher! How are you? Haven’t seen you on in a really long time! I hope all is well. –Anne

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hnykiss0505
2 years, 12 months ago

Christopher! Aren’t you the cutest! I love your picture avatar! ;-)

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C.M.Theisen
3 years, 1 month ago

Aww. I went to the chat room but missed you. Anyhow, lot’s of new things for me this year, including a job change. I’ll email you about it later.

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hnykiss0505
3 years, 1 month ago

Hi Christopher! Long time and Happy NEW Year! Hope all is well at CNET! I’m in the chat room, swing by and say hi when you can!

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C.M.Theisen
3 years, 3 months ago

Yeah, we got attacked by a gang of trolls (technically British school kids) who enjoyed defacing the website. If updated my auto filters to better catch British sexual slang. I’ve deleted everything that slipped through and was viewable by the public. Thanks for the report! Hopefully we’ll be better prepared next time. But yeah - that cry wolf rape post was deleted and the poster was banned along with the rest of the gang.

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hnykiss0505
3 years, 3 months ago

Thank you!

Thanksgiving was good! How was your visit out here? Hope you had a nice one! Too bad we missed each other. You’ll have to tell me when you are in town again so we can meet up! :)

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C.M.Theisen
3 years, 3 months ago

No fears! The foul mouthed user has been banned. Hope your Thanksgiving was fun by the way!

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C.M.Theisen
3 years, 4 months ago

Thanks for reporting that post! Hope you are well today!

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C.M.Theisen
3 years, 4 months ago

As always, thanks for the Troll Alerts! I dealt with them thanks to you.

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C.M.Theisen
3 years, 4 months ago

Thanks for the Troll warning. The account has been banned.

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C.M.Theisen
3 years, 4 months ago

Thanks for pointing this out and making this a better site. Dancergurl is trying to get a rise from people by insulting them. Her account has been blocked.

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C.M.Theisen
3 years, 4 months ago

Interesting connection between the two users. Of course her first ID expired and is now deactivated. That may be why she reregistered under the new user name. I’ll keep paying attention to what she does. Thanks for pointing this out.

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hnykiss0505
3 years, 4 months ago

C.M., she posted this too under a different handle - http://help.com/post/18063/i-met-a-gr…

and she posted the same one again today twice, if not more by now. She now goes by this handle.

http://help.com/user/20874/sponge102/

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C.M.Theisen
3 years, 4 months ago

Thanks for pointing out what was going on with the user olejko.christopher. He really was insensitive and insulting. Amazingly he did this without tripping the filters. Anyhow, I banned his account.

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hnykiss0505
3 years, 4 months ago

Thanks so much!!! :)

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C.M.Theisen
3 years, 4 months ago

Sadly, at this time we can’t ban people from a shoutbox. But I think I know who you’re talking about. I’ll have a word with the person…

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hnykiss0505
3 years, 4 months ago

C.M., is there a way to ban someone from your shoutbox?

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C.M.Theisen
3 years, 4 months ago

I checked it out and at least Matthews is trying to offer an alternative solution, so he’s keeping to the theme of things, even if you disagree with the advice. Still, thanks for pointing this out. It’s good to keep tabs on things because sometimes peope do go over the line.

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C.M.Theisen
3 years, 4 months ago

Thanks for pointing out the girl who wrote the same post 4 times. I deleted one post but had to leave the others since theygenrated replies. But I agree: it is irritating.

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C.M.Theisen
3 years, 4 months ago

Thanks for reporting that post. I did delete it.

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hnykiss0505
3 years, 4 months ago

http://help.com/post/15527/holloween-…

Can you imagine a parent dresssing up their child like this? This costume is actually for sale on some website for $50! The nerve!

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C.M.Theisen
3 years, 4 months ago

Brilliant! I loved your picture.
http://help.com/post/15527/holloween-…

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hnykiss0505
3 years, 4 months ago

Oh dear, what happened there? http://help.com/post/15157/im-crying/

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C.M.Theisen
3 years, 4 months ago

You bet! I’ll call you in November. I’ll be working from the home office starting Nov. 11. Let’s defintely do a lunch or something! I’ve got your email…

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hnykiss0505
3 years, 4 months ago

I think this suits you. You give great advice, might as well get paid for it.

Let me know when you’re in town and free so we can meet up for lunch or coffee, if you’re too busy.

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C.M.Theisen
3 years, 4 months ago

Mostly I review posts and try to delete out inappropriate posts and replies. I check our moderation queue regularly to see if our automatic filters have picked up any bad words - I’ll either censor the wording or delete the entire thing. Occasionally I write original content for the site. Posts and editorials. I also try to answer posts that nobody ese has touched. That’s pretty much it.

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hnykiss0505
3 years, 4 months ago

Although the old Outbound days were hairy, I really liked our team. I MISS the old Outbound days!

So other than posting things here, what else do you do as a Moderator?

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C.M.Theisen
3 years, 4 months ago

Hey the techical answers are great. Even if you cut and paste them it helps the poster. And yes, I am still enjoying being a moderator although it gets tough keeping up with all the posts! Some days it’s positively hairy! Kind of like our old Outbound days when Worldata goes bananas with new orders that need to get out in 5 minutes.

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hnykiss0505
3 years, 4 months ago

Yeah, I googled it and just copy and pasted the answer, so technically, I didn’t write it. :D

Yes, I am HOOKED! I try to come on here ever now and then to see what posts are out there.

So how is it being a Moderator? Do you enjoy what you do?

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C.M.Theisen
3 years, 4 months ago

Nice scientific answer!
http://help.com/post/15082/what-is-ge…
Glad to see you on the site still! Guess you are hooked!

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hnykiss0505
3 years, 4 months ago

CMT, this is really great adice you are giving!
http://help.com/post/14855/i-fell-in-…

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hnykiss0505
3 years, 5 months ago

Hmmm…. still waiting for that email… ;-)

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hnykiss0505
3 years, 5 months ago

I’d love to hear from you and see how you are doing out in the east coast with Michelle. Hope all is well, miss chatting with you!

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C.M.Theisen
3 years, 5 months ago

Thanks for the shout out. Expect an email from me eventually. I’d love to cach up and hear how you are these days.

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hnykiss0505
3 years, 5 months ago

Yep, it can be addicting! This is a kick-ass site. I’m glad CNET launched it!

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C.M.Theisen
3 years, 5 months ago

Hey, somebody’s starting to help other users! That’s great. It gets addictive…
http://help.com/post/12856/i-have-kno…

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C.M.Theisen
3 years, 5 months ago

Why if it isn’t Miss Diamond Chen! I hope you are well. I haven’t forgetten about you, no sir!

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hnykiss0505
3 years, 5 months ago

Hey CMT –I heard from LVG that this is where you are now. I hope all is well! I’m you and your wife (M) had your 10 yr anniversary! Can you guess who this is? AC

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